Michael Jones Email and Phone Number

A qualified and highly experienced manager currently working in customer service in the banking industry.I have considerable knowledge and skills in hospitality and accommodation management, I have worked in a range of commercial and non-commercial residential establishments across the United Kingdom in customer-facing roles.I have a wide range of experience including management of hotels, student accommodation and specialist budget accommodation.I have worked in smaller private establishments and larger institutions, ensuring a high standard of catering, comfort, cleanliness and safety for up to 284 residents. I have had responsibility for the recruitment, training and supervision of up to 40 staff, as well as the administration of a group of volunteer helpers.I have budgetary experience and have had responsibility for the receipt and banking of large sums of money, the security of cash, keys, the building and all other assets.I have an understanding of the needs of disabled and elderly people and those who are socially disadvantaged.I have a great deal of experience with young adults, both British and from overseas. I understand the issues faced by young people in student accommodation and can provide pastoral support when required. I can deal with emergency situations effectively and maintain discipline.I am able to deal appropriately with people of all types, having worked in places as varied as five-star hotels, homeless hostels, hotels for the disabled and elderly, and student accommodation and a high street bank.