Michael Jones Email & Phone Number

Leonardtown, Maryland, United States

• Manage time effectively when preparing and cooking food orders to minimize staff/patient wait time and increase kitchen efficiencies• Monitor product quality and ensure items are stored appropriately to minimize hazard and associated cost• Recommend improvements to recipes and menus by applying understanding of customer demand and current culinary trends• Maintain awareness of all allergies and diet specifications when preparing and cooking food orders for staff and patients to ensure safety

Leonardtown, Md

• Assisted registered dietician in instruction of patients on special diets; inscribed special menus; and recommended supplemental feedings to improve patient recovery time• Responsible for overseeing the serving of patient meals to ensure compliance with prescribed menu to prevent food related illnesses and issues• Responsible for maintaining all patient records pertaining to the dietary department to improve service and shorten patient recovery time• Assisted registered dietician and team members in the development of individualized diet plans tailored to patients needs to improve recovery• Trained food service staff in hospital policy and procedures; dietary guidelines; food preparation and handling; documenting and preparation of reports• Visited all ages of patients daily in assigned area for menu selection and to conduct patient satisfaction surveys• Entered and maintained accurate diet orders, admissions, discharges and transfer of patients into diet office software system and communicated change to relevant staff members

Leonardtown, Maryland, United States

• Mentored other cooks to promote teamwork ensuring consistent, high-quality service leading to improvements in customer experience• Improved customer experience and service model by recommending improvements to menu, receiving high praise from management• Anticipated customer and restaurants need’s by constantly evaluating environment and customers for cues• Trained and monitored staff under my supervision; delegating and overseeing tasks to maximize daily production and organization

California, Md

• Improved customer experience by understanding the processes and specifications related to quality of various types of produce merchandise• Prepared products according to established standards; maintaining product safety and following company sanitation guidelines; adhering to applicable laws, regulations, and company policies related to produce quality• Drove the performance of the department through the utilization of digital tools and perpetual inventory management techniques to stock and rotate department products; ensuring quality and date control standards; eliminating waste; and assisting customers according to company policies and procedures• Communicated effectively and developed interpersonal skills for providing customer service; and being flexible to the needs of the company to work in other areas, tracking goods, maintaining in-stock levels, and controlling shrinkage in a timely manner

Charleston, West Virginia Area

• Assisted registered dietician in instruction of patients on special diets; inscribed special menus; and recommended supplemental feedings to improve patient recovery time• Responsible for overseeing the serving of patient meals to ensure compliance with prescribed menu to prevent food related illnesses and issues• Responsible for maintaining all patient records pertaining to the dietary department to improve service and shorten patient recovery time• Assisted registered dietician and team members in the development of individualized diet plans tailored to patients needs to improve recovery• Trained food service staff in hospital policy and procedures; dietary guidelines; food preparation and handling; documenting and preparation of reports• Visited all ages of patients daily in assigned area for menu selection and to conduct patient satisfaction surveys• Entered and maintained accurate diet orders, admissions, discharges and transfer of patients into diet office software system and communicated change to relevant staff members

Charleston, West Virginia Area

• Improved customer experience by answering customer queries and concerns, recommending merchandise based on individual requirements• Worked closely with marketing department and management team to improve sales report delivery• Advised customers on utilization and care of merchandise and arranged online orders • Ensured that all stock is replenished, quoting prices and discounts, marking-down merchandise as required• Assisted in the display of merchandise in all departments

University Of Dayton, Dayton, Oh

Under the supervision of Dr. Matthew E. Lopper, examined the PriA-catalyzed DNA Replication Restart pathway in the bacteria Neisseria gonorrhoeae. Improving laboratory and communication skills and Gaining an in-depth knowledge of Biochemistry. Completed Senior Thesis entitled, "Identification of a compound that blocks Primosome function in N. gonorrhoeae DNA replication restart pathway", 2013.

University Of Dayton, Dayton, Oh

• Ensured all necessary tools and equipment required for each order are available and used according to established standard guidelines• Assisted Chefs and fellow catering attendants with food preparation, delivery, and clean up; maintaining highest standards related to food safety and quality• Trained and mentored new catering assistants, improving team morale and productivity• Strategically plated hot meals and other food items in aesthetically pleasing arrangements• Delivered quality service by providing a warm and welcoming environment to customers and team members

Master'S Degree, Health/Health Care Administration/Management

Activities and Societies: Dean's List (GPA : 3.96)Completed Senior Thesis titled, “Designing, Implementing and Evaluating an Intervention.

Bachelor Of Science (B.S.), Biochemistry

Activities and Societies: American Chemical SocietyDean's Merit Scholar Under the supervision of Dr. Matthew E. Lopper completed Senior.