Michael Quinn Email & Phone Number

Palos Park And Orland Park, IL

Republic Bank is a family-owned institution dedicated to serving our local communities since 1964. The focus of providing our customers with the products and services they need has allowed them-and Republic Bank of Chicago-to thrive.Over the years, we have expanded our financial services, reinvested in our communities, and grown to 19 locations across.

Burr Ridge, IL

The Willowbrook/Burr Ridge Chamber of Commerce and Industry strives to enhance the business environment and increase the economic growth of its members. It provides community leadership, facilitates communication, promotes education, supports local causes, and continually represents the interest and advancement of its members.

Burr Ridge, IL

The Willowbrook/Burr Ridge Chamber of Commerce and Industry strives to enhance the business environment and increase the economic growth of its members. It provides community leadership, facilitates communication, promotes education, supports local causes, and continually represents the interest and advancement of its members.

Greater Chicago Area

• Within the MA Program in Applied Professional Studies at DePaul University, each graduate student designs and pursues learning and demonstrates competence in relation to a professional area of focus. In so doing.
• I serve as the student’s primary advisor regarding the Graduate Focus Area.
• Assisting the student in refining his/her Graduate Learning Plan for the Focus Area and identifying appropriate Professional Competencies (sought outcomes), Learning Activities (the means to achieve them) and Learning.
• Reviews and approves all proposals for work in the Students Focus Area.
• Assisting in the identification of additional assessors for the remaining Learning Products completed in the Focus Area. Show less

1 E Jackson Blvd, Depaul Loop Campus

DePaul Alumni Sharing Knowledge (ASK) is a network of committed alumni and friends who serve as career mentors, working with students one-on-one, in practice interviews and at job fairs, and speaking at networking events and open houses throughout the university. By sharing accomplishments, insights and connections, the ASK volunteer network can help open.

Burr Ridge, IL

• High performing team member of BMO Harris Bank, accountable for delivering retail business profitability through acquisitions of new customers, deepened relationships, and best in class customer service that defines.
• Created a proactive sales and service environment in which colleagues help make money make sense by delivering clarity and understanding to customers.
• My role wasresponsible for maximizing employee productivity and effectiveness through… Show more High performing team member of BMO Harris Bank, accountable for delivering retail business profitability through.
• My role wasresponsible for maximizing employee productivity and effectiveness through leadership and coaching.
• Enhanced the Bank’s presence in the local market and developing strong community partnerships through the Chamber of Commerce and Park District.
• Worked cross-functionally with other banking groups to maximize growth and profitability.

Elmhurst, IL

• Strong teamwork and collaboration skills consulting with various members of the organization that included customer service team, mortgage loan officers, financial advisors, private client group, and business banking.
• Initiated an organizational change movement by facilitating monthly business partner reviews of customer… Show more Strong teamwork and collaboration skills consulting with various members of the organization that.
• Initiated an organizational change movement by facilitating monthly business partner reviews of customer service levels, sales analysis, and operational standards. Branch was in top 10% of tier ranking.
• Analyzed previous processes and methodologies to improve customer service levels from 65% to 90% in one quarter; led associates through appropriate OCM process implementation standards.
• Articulate and effective in consulting with individuals and teams of different divisions of the organization including internal and external clients and stakeholders.
• Implemented Sales Planning Process with internal consultants.

Chicago, IL

• Quality-focused leader working with corporate division. Delivered high-profile OCM training to acquired bank highlighting rebranding, information system changes, customer service improvements and operational audit.
• Team lead on two bank mergers and acquisitions; successful conversions included bank re- branding… Show more Quality-focused leader working with corporate division. Delivered high-profile OCM training to acquired bank.
• Team lead on two bank mergers and acquisitions; successful conversions included bank re- branding, information system changes, customer service improvements and operational audit standards.
• Planned, developed, and conducted change management seminar for Illinois franchise group utilizing OCM methodologies including ADKAR and Tuckman’s model.
• Communicated to CEO and SVP team on weekly basis retail products, services and compliance updates; implemented recommendations alongside operational divisions.
• Designed and implemented Bank at Work program for financial institution resulting in state-wide program roll-out.

Greater Chicago Area

• Held various positions that included department manager, buyer and most recent position of managing the third largest of twenty four retail stores in Illinois. Managed a team of 150 sales associates and 15 sales.
• Facilitated weekly branch meeting that included 150 associates, peaking at 250 associates during Q4.
• Conducted presentations before CEO… Show more Held various positions that included department manager, buyer and most recent position of managing the third largest of twenty four retail stores in Illinois. Managed a.
• Conducted presentations before CEO, general merchandise managers, and buying staff to best market towards diverse consumer profiles within the region, resulting in continued sales growth of 6% per year.
• Managed a $6M store remodel project that increased sales from $14.5M to $30M in two years.
• Created change management and communication plans through weekly meetings and newsletters. Actively managed morale and turnover amidst retail business hours and before- and after-hours remodeling.

Master Of Arts, Applied Professional Studies

Graduate degree specializing in the facilitation of interpersonal and inter-team/inter-divisional collaboration processes and dynamics in.

Bs, Marketing/Management