Mike Rice

Mike Rice Email and Phone Number

Structured Content Expert @ Content Rules, Inc.
los gatos, california, united states
Mike Rice's Location
Farmington, New York, United States, United States
Mike Rice's Contact Details
About Mike Rice

I am a user-centered professional with decades of experience in technical communication, and a tested eye for transforming how information is managed. Specialties: Content strategy-Information architecture-Content management- Conditional publishing- Content reuse- Design for localization and translation- Single sourcing-DITA-Taxonomies-EthnographyTraining development-Training deliveryPublic speakingAgile project management (Scrum Master)

Mike Rice's Current Company Details
Content Rules, Inc.

Content Rules, Inc.

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Structured Content Expert
los gatos, california, united states
Website:
contentrules.com
Employees:
41
Mike Rice Work Experience Details
  • Content Rules, Inc.
    Senior Solutions Architect
    Content Rules, Inc. Sep 2023 - Present
    Rochester, New York Metropolitan Area
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  • M. Rice Consulting Llc
    Structured Content Expert
    M. Rice Consulting Llc Jul 2022 - Sep 2023
    New York, United States
  • Heretto
    Learning And Training Manager
    Heretto Jul 2021 - Jun 2022
    Rochester, New York, United States
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  • Jorsek Llc, Publishers Of Easydita
    Customer Success Manager
    Jorsek Llc, Publishers Of Easydita Nov 2015 - Jul 2021
    302 Goodman St North, Rochester, Ny, Usa
    I work with enterprise and smaller clients toward successful content management implementations with easyDITA. I love talking with clients about the work they do and finding solutions that give their work a broader reach while growing easier to manage. I enjoy working with customers ranging from seasoned component content management system users to those who are taking their first steps into structured authoring. I'm having the most fun when I'm designing and implementing transformative information management solutions to meet complex business needs.
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  • Xerox
    Global Information Architect
    Xerox Aug 2009 - Nov 2015
    I lead a team of information architects in developing structured authoring solutions based on DITA. We apply DITA architecture not only to technical publications, but to transforming business processes. I develop enterprise information models and content strategies based on ethnographic study of end users of information in the context of their work. I help shape the transformation and management of authoring processes to create a robust, sustainable body of content that has the agility to be used in multiple languages and formats, and for multiple audiences and product configurations. I work with owners of multiple content repositories to help shape an enterprise content strategy to unify content models.
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  • Xerox
    Work Practice Analyst
    Xerox Feb 2009 - Nov 2015
    Webster, Ny
    Observing and analyzing people and their work environment leads to the insights about how people actually work that inspire the creation and improvement of products and services. Among the techniques I use to collect data are non-direceted interviews, shadowing, videography, photography, audio recording, transcription, and workflow diagramming. After combing through the data and identifying themes, I work with stakeholders to co-design new solutions that address people's real needs.
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  • Xerox
    Portfolio Information Architect
    Xerox May 2009 - Aug 2009
    Webster, Ny
    I analyze, structure, and write information for a portfolio of Xerox products so that it can best serve the end user, be reused in different contexts, and pe presented in multiple languages, cultures, and locales. I mentor and coach others to do the same.
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  • Xerox
    Information Analyst
    Xerox Jun 1997 - Aug 2009
    Webster, Ny
    I analyze, structure, and write information so that it can best serve the end user, be reused in different contexts, and be presented in multiple languages, cultures, and locales. I mentor and coach others to do the same.
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  • Nf Associates
    Technical Writer
    Nf Associates 1994 - 1997
    Windows Help development.User documentation development.Service training development.
  • Nf Associates
    Lab Technician
    Nf Associates 1992 - 1994
    Service manual validation for Xerox mid-volume monochrome light-lens copiers.Maintenance and troubleshooting of lab copiers.

Mike Rice Skills

Public Speaking Dita Single Sourcing Online Help Framemaker Content Management Training Delivery Information Architecture Dita Xml Topic Based Authoring Structured Authoring Usability Testing Technical Documentation Content Strategy Technical Writing Technical Communication Information Design Persona Manuals Usability User Centered Design End User Training Knowledge Management Human Computer Interaction Software Documentation Usability Engineering User Scenarios User Experience Technical Training Enterprise Content Management Instructional Design User Experience Design Sharepoint Requirements Gathering Document Management Enterprise Software Cms Wireframes Scrum Interaction Design Functional Specifications Content Development Agile Methodologies Strategy Darwin Information Typing Architecture Content Management Systems

Mike Rice Education Details

Frequently Asked Questions about Mike Rice

What company does Mike Rice work for?

Mike Rice works for Content Rules, Inc.

What is Mike Rice's role at the current company?

Mike Rice's current role is Structured Content Expert.

What is Mike Rice's email address?

Mike Rice's email address is mi****@****ita.com

What is Mike Rice's direct phone number?

Mike Rice's direct phone number is +158542*****

What schools did Mike Rice attend?

Mike Rice attended Medaille College, Rochester Institute Of Technology.

What are some of Mike Rice's interests?

Mike Rice has interest in Ux Book Club, Ui/ux Design Patterns, April, Momment, Finger Lakes, John Ford, Tinkerbell, Jordan, User Experience Jobs, Holly.

What skills is Mike Rice known for?

Mike Rice has skills like Public Speaking, Dita, Single Sourcing, Online Help, Framemaker, Content Management, Training Delivery, Information Architecture, Dita Xml, Topic Based Authoring, Structured Authoring, Usability Testing.

Who are Mike Rice's colleagues?

Mike Rice's colleagues are Ha Minh, Peter Colaneri, Gina Landry, Jo Beth Dow, Matthew Folk, Karen Alvarez, Ana Mitchell.

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