Michael Ryan Email & Phone Number

I help lead a team that combines business expertise and technology to solve complex business challenges.

I manage multiple global processing teams servicing corporate actions for our clients and am responsible for the career development of over 20 employees in my reporting chain. I solve problems for our clients each day, working with internal and external parties to develop solutions to complicated requests.I work with my teams to identify and close gaps in.

I managed operations teams in multiple global offices focused on different areas of Corporate Actions processing. I also work with emerging technology such as machine learning to develop and implement ideas to streamline business processes, improve operational efficiency, and reduce risk.

Boston

• Manage six domestic employees and six employees in outsourced roles at Infosys in India
• Identified functions to outsource, developed outsourcing plans, and traveled to India to train resources, reducing full-time staff by four employees
• Analyze, calculate, and process high-value and sensitive corporate actions entitlements in a competitive and deadline-driven environment
• Foster relationships among different teams within department, across divisions, and internationally to solve… Show more
• Foster relationships among different teams within department, across divisions, and internationally to solve client issues
• Interact with foreign sub-custodian banks in order to reconcile inaccuracies, improve internal workflows, and mitigate risk to firm and clients

• Execute required daily tasks at a superior level
• Assign tasks and assume responsibility for department when managers are not present
• Consistently achieve above average customer service reviews
• Foster team environment within department and throughout a diverse store workforce
• Attained sufficient level of trust from store management to work as Receiver monitoring incoming shipments

• Oversaw a company-wide inventory initiative that reduced amount of missing computer hardware from approximately 35% to 3% in less than three months
• Developed new inventory management controls after observing past failures to ensure more effective and efficient asset management
• Designed MS Excel database to organize massive amount of essential data
• Analyzed data critical to project in short periods of time and acted on conclusions
• Integrated efforts of outsourcing teams to… Show more
• Integrated efforts of outsourcing teams to achieve goal of reducing missing inventories

Master Of Science (Ms), International Economics, 3.70

Completed course work in December 2013

Bachelor Of Arts (Ba), Economics, 3.36

Education record