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Michael P. Kane, Mba Email & Phone Number

Head of Customer Success, Americas at NiCE
Location: Greater Cleveland, United States 11 work roles 3 schools
1 work email found @nice.com 1 phone found area 877 LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email m****@nice.com
Direct phone (877) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
NiCE
Role
Head of Customer Success, Americas
Location
Greater Cleveland, United States
Company size
13118 employees

Who is Michael P. Kane, Mba? Overview

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Quick answer

Michael P. Kane, Mba is listed as Head of Customer Success, Americas at NiCE, a with 13118 employees, based in Greater Cleveland, United States. AeroLeads shows a work email signal at nice.com, phone signal with area code 877, and a matched LinkedIn profile for Michael P. Kane, Mba.

Michael P. Kane, Mba previously worked as Global Customer Success Leader at Nice and Practice Leader - CXone Customer Success & Analytics Success at Nice. Michael P. Kane, Mba holds Master Of Business Administration (Mba), Management & Strategy, Analytical Consulting from Northwestern University - Kellogg School Of Management.

Company email context

Email format at NiCE

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*@nice.com
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AeroLeads found 1 current-domain work email signal for Michael P. Kane, Mba. Compare company email patterns before reaching out.

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Profile bio

About Michael P. Kane, Mba

At NICE, being a Customer Success leader has honed my expertise in customer experience and strategic planning, leveraging AI and analytics to transform digital customer interactions. With a proven track record in software as a service (SaaS) and cross-functional leadership, my focus has always been on innovation, renewal management, and creating substantial business value.The seamless integration of analytics with deep customer partnerships has been the cornerstone of my practice, ensuring exceptional customer satisfaction and KPI management. At the helm of CXone Customer Success & Analytics, my role has been pivotal in driving revenue growth and fostering strong client relationships through smart technology solutions and continuous improvement methodologies.Areas of Expertise: Customer Success ▪ Customer Experience ▪ Strategic Planning ▪ Software as a Service (SaaS) ▪ Cross-Functional Leadership ▪ Analytic Solution Innovation ▪ Renewal Management ▪ Value Creation ▪ Customer Relationship Management ▪ KPI Management ▪ Revenue Growth ▪ Sales ▪ Customer Satisfaction ▪ Client Management ▪ Software Implementation ▪ Software Support and Adoption ▪ Continuous Improvement ▪ Trusted Advisor ▪ Cost Reduction ▪ Call Center Operations ▪ Account Management ▪ Business Analytics ▪ Technology Consulting

Listed skills include Analytics, Business Intelligence, Crm, Management, and 46 others.

Current workplace

Michael P. Kane, Mba's current company

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NiCE
Nice
Head of Customer Success, Americas
Cleveland, OH, US
Website
nice.com
Employees
13118
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Company profile
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11 roles · 26 years

Michael P. Kane, Mba work experience

A career timeline built from the work history available for this profile.

Head Of Customer Success, Americas

Nice

Cleveland, Oh, Us

Global Customer Success Leader

Current
Nice

Hoboken, New Jersey, Us

NICE is the worldwide leader in AI-powered self-service and agent-assisted CX software and NICE CXone™ is the cloud contact center software leader with the world’s #1 cloud customer experience platform. NICE CXone™ combines best-in-class Omnichannel Routing, Analytics, Workforce Optimization, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE’s solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations.

2023 - Present ~3 yrs 7 mos

Practice Leader - Cxone Customer Success & Analytics Success

Nice

Hoboken, New Jersey, Us

2021 - 2023 ~2 yrs

Vice President Of Customer Success

Mattersight Corporation

Chicago, Illinois, Us

Mattersight's Behavioral Analytics service captures and analyzes customer and employee interactions, employee desktop data, and other contextual information to improve operational performance and predict future customer and employee outcomes. Mattersight’s analytics are based on millions of proprietary algorithms and the application of unique behavioral models. The company's SaaS+ delivery model combines analytics in the cloud with deep customer partnerships to drive significant business value. (Acquired by NICE in 2018)

2014 - 2021 ~7 yrs

Consultant

Accenture

Dublin 2, Ie

2004 - 2004

Technology Analyst

Accenture

Dublin 2, Ie

2001 - 2004 ~3 yrs
Team & coworkers

Colleagues at NiCE

Other employees you can reach at nice.com. View company contacts for 13118 employees →

SM Shubhanker Mukherjee Shubhanker Mukherjee Colleague at NicePune, Maharashtra, India View → DG Debbie Goldstein Debbie Goldstein Colleague at NiceIsrael View → JC Juan Carlos Vargas Juan Carlos Vargas Colleague at NiceManizales, Caldas, Colombia View → LB Liran Bashari Liran Bashari Colleague at NiceNetanya, Center District, Israel View → VP Vinay P Vinay P Colleague at NiceBengaluru, Karnataka, India View → CB Chris Bachuwa Chris Bachuwa Colleague at NiceBrighton, Michigan, United States View → EC E2E Cxone E2E Cxone Colleague at NiceBolivia, Plurinational State Of View → AA Arnold Amirkhanyan Arnold Amirkhanyan Colleague at NiceMidvale, Utah, United States View → LM Luis Moura Luis Moura Colleague at NiceLondon, England, United Kingdom View → JC Jose Carlos Camacho Jose Carlos Camacho Colleague at NiceCochabamba, Bolivia, Plurinational State Of View →
3 education records

Michael P. Kane, Mba education

Master Of Business Administration (Mba), Management & Strategy, Analytical Consulting

Northwestern University - Kellogg School Of Management

Bachelor Of Business Administration (Bba), Management Information Systems

University Of Notre Dame

Dale Carnegie Course, Leadership And Communication

Dale Carnegie Training
FAQ

Frequently asked questions about Michael P. Kane, Mba

Quick answers generated from the profile data available on this page.

What company does Michael P. Kane, Mba work for?

Michael P. Kane, Mba works for NiCE.

What is Michael P. Kane, Mba's role at NiCE?

Michael P. Kane, Mba is listed as Head of Customer Success, Americas at NiCE.

What is Michael P. Kane, Mba's email address?

AeroLeads has found 1 work email signal at @nice.com for Michael P. Kane, Mba at NiCE.

What is Michael P. Kane, Mba's phone number?

AeroLeads has found 1 phone signal(s) with area code 877 for Michael P. Kane, Mba at NiCE.

Where is Michael P. Kane, Mba based?

Michael P. Kane, Mba is based in Greater Cleveland, United States while working with NiCE.

What companies has Michael P. Kane, Mba worked for?

Michael P. Kane, Mba has worked for Nice, Mattersight Corporation, Eloyalty, A Teletech Company, and Accenture.

Who are Michael P. Kane, Mba's colleagues at NiCE?

Michael P. Kane, Mba's colleagues at NiCE include Shubhanker Mukherjee, Debbie Goldstein, Juan Carlos Vargas, Liran Bashari, and Vinay P.

How can I contact Michael P. Kane, Mba?

You can use AeroLeads to view verified contact signals for Michael P. Kane, Mba at NiCE, including work email, phone, and LinkedIn data when available.

What schools did Michael P. Kane, Mba attend?

Michael P. Kane, Mba holds Master Of Business Administration (Mba), Management & Strategy, Analytical Consulting from Northwestern University - Kellogg School Of Management.

What skills is Michael P. Kane, Mba known for?

Michael P. Kane, Mba is listed with skills including Analytics, Business Intelligence, Crm, Management, Enterprise Software, Leadership, Saas, and Business Analysis.

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