Team Lead Application Support
Current
Jan 2017 - Present
AeroLeads people directory · profile
Michael Dahl Email & Phone Number
Team Lead Application Support
at
Alkami Technology
1 work email found
@alkamitech.com
3 phones found area 405 and 972
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Team Lead Application Support
Location
Rockwall, Texas, United States
Company size
Who is Michael Dahl? Overview
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Quick answer
Michael Dahl is listed as Team Lead Application Support at Alkami Technology, a with 562 employees, based in Rockwall, Texas, United States. AeroLeads shows a work email signal at alkamitech.com, phone signal with area code 405, 972, and a matched LinkedIn profile for Michael Dahl.
Michael Dahl previously worked as Sr Support Engineer at Alkami Technology and Sr Manager Client Support at Convergys. Michael Dahl studied at Citrus College.
Company email context
Email format at Alkami Technology
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{first}.{last}@alkamitech.com
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AeroLeads found 1 current-domain work email signal for Michael Dahl. Compare company email patterns before reaching out.
Profile bio
About Michael Dahl
Experienced Technical Support/Customer Service Manager with a 25 year track record delivering world class service and support to customers whether they be end-users, partners or interdepartmental.Extensive experience building and supporting systems that improve customer interactions, reduce support costs, provide metrics and satisfaction analysis and increase efficiency.A creative problem solver with proven customer service, technical and management skills.Passionate about providing best-in-class service with every contact. Possesses an extensive history of bringing unique perspectives for providing customer support, retention and loyalty. Adept at Troubleshooting and Problem Solving
Listed skills include Service Delivery, Crm, Enterprise Software, Telecommunications, and 44 others.
Current workplace
Michael Dahl's current company
Company context helps verify the profile and gives searchers a useful next step.
Alkami Technology
9 roles · 33 years
Michael Dahl work experience
A career timeline built from the work history available for this profile.
Sr Support Engineer
Sr Manager Client Support
Convergys
SR MANAGER, CLIENT SUPPORT - CONVERGYS2008-2013- Managed Technical Support and Help Desk engineers- Provided SPOC for escalations both external and internal- Managed Critical Situations to resolution and root-cause analysis- Created, developed and maintained a custom .Net web-based interface to SAP/ERP system for support tracking, performance metrics and customer satisfaction- SME for SAP/ERP Support, Maintenance, Equipment and IBase- Instrumental in providing vendor cost analysis and recommendations resulting in over $1M in annualized cost savings while still providing seamless delivery of support to customers.- Cross-functional interaction on a daily basis with several departments including IT, Sales, Sales Support, Accounting, R&D, Product Management, Project Management and Order Fulfilment
2008 - 2013
~5 yrs
Sr Manager, Technical Support
- Created, developed and maintained a custom .NET web-based interface to legacy Oracle ERP database, thus allowing continued support of a substantial customer base and significant revenue stream- Selected as a key member in the transition from Oracle to SAP. Subject Matter Expert for SAP CS, SD, Equipment and IBase- Developed internal support tools to monitor and manage support engineer productivity and product health- Managed daily activities of technical support staff
2006 - 2008
~2 yrs
Manager, Technical Support - Premium Accounts
- Developed and managed a dedicated team to provide technical support for named Premium Accounts- Maintained close collaboration with Premium Accounts sales organization- Committed to focus on Customer Relationships- Single Point of Contact for all technical escalations 7x24x365 affecting Premium Accounts
1999 - 2006
~7 yrs
Staff Engineer - Premium Accounts
- Worked with sales management to champion the concept for a dedicated team to focus on support of named Premium Accounts- Functioned as escalation point for support engineers- Acted as de facto manager for Premium Accounts team- Liaison between Technical Support and R&D
1997 - 1999
~2 yrs
Sr Engineer, Technical Support
- Telephone and remote support of all aspects of IVR; Hardware, OS, Core Software, Application, Interfaces (Telephony, Host, Database etc)- Specialized in customer focused support services
1994 - 1997
~3 yrs
Technical Support Engineer
Intellicall Inc
- Provided telephone and remote technical support for custom call automation systems- On-Site installation of custom call automation systems
Feb 1991 - Mar 1994
Technical Support Engineer
- Provided telephone and on-site support for Mitel Dialer products- Provided on-site training for Dialer products
Oct 1988 - Feb 1991
Team & coworkers
Colleagues at Alkami Technology
Other employees you can reach at alkamitech.com. View company contacts for 562 employees →
LA
Lee Ann Cristy
Colleague at Alkami TechnologyCrystal Lake, Illinois, United States
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IW
Ian Witecki
Colleague at Alkami TechnologyAustin, Texas, United States
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AR
Alex Reese
Colleague at Alkami TechnologyArlington, Texas, United States
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VK
Vinathi Kommineni
Colleague at Alkami TechnologyDallas-Fort Worth Metroplex, United States
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BB
Britni B.
Colleague at Alkami TechnologyPittsburgh, Pennsylvania, United States
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SB
Sean Boden
Colleague at Alkami TechnologyDallas-Fort Worth Metroplex, United States
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RS
Rachel Stolfi
Colleague at Alkami TechnologyDallas, Texas, United States
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HB
Hassan Bukhari
Colleague at Alkami TechnologyCarrollton, Texas, United States
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KC
Kaylen Conners
Colleague at Alkami TechnologyPlano, Texas, United States
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RF
Reid Fitzgerald
Colleague at Alkami TechnologyCarlisle, Massachusetts, United States
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Lee Ann Cristy
Colleague at Alkami TechnologyCrystal Lake, Illinois, United States
View →
IW
Ian Witecki
Colleague at Alkami TechnologyAustin, Texas, United States
View →
AR
Alex Reese
Colleague at Alkami TechnologyArlington, Texas, United States
View →
VK
Vinathi Kommineni
Colleague at Alkami TechnologyDallas-Fort Worth Metroplex, United States
View →
BB
Britni B.
Colleague at Alkami TechnologyPittsburgh, Pennsylvania, United States
View →
SB
Sean Boden
Colleague at Alkami TechnologyDallas-Fort Worth Metroplex, United States
View →
RS
Rachel Stolfi
Colleague at Alkami TechnologyDallas, Texas, United States
View →
HB
Hassan Bukhari
Colleague at Alkami TechnologyCarrollton, Texas, United States
View →
KC
Kaylen Conners
Colleague at Alkami TechnologyPlano, Texas, United States
View →
RF
Reid Fitzgerald
Colleague at Alkami TechnologyCarlisle, Massachusetts, United States
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1 education record
Michael Dahl education
FAQ
Frequently asked questions about Michael Dahl
Quick answers generated from the profile data available on this page.
What company does Michael Dahl work for?
Michael Dahl works for Alkami Technology.
What is Michael Dahl's role at Alkami Technology?
Michael Dahl is listed as Team Lead Application Support at Alkami Technology.
What is Michael Dahl's email address?
AeroLeads has found 1 work email signal at @alkamitech.com for Michael Dahl at Alkami Technology.
What is Michael Dahl's phone number?
AeroLeads has found 3 phone signal(s) with area code 405, 972 for Michael Dahl at Alkami Technology.
Where is Michael Dahl based?
Michael Dahl is based in Rockwall, Texas, United States while working with Alkami Technology.
What companies has Michael Dahl worked for?
Michael Dahl has worked for Alkami Technology, Convergys, Intervoice, Intellicall Inc, and Mitel Corporation.
Who are Michael Dahl's colleagues at Alkami Technology?
Michael Dahl's colleagues at Alkami Technology include Lee Ann Cristy, Ian Witecki, Alex Reese, Vinathi Kommineni, and Britni B..
How can I contact Michael Dahl?
You can use AeroLeads to view verified contact signals for Michael Dahl at Alkami Technology, including work email, phone, and LinkedIn data when available.
What schools did Michael Dahl attend?
Michael Dahl studied at Citrus College.
What skills is Michael Dahl known for?
Michael Dahl is listed with skills including Service Delivery, Crm, Enterprise Software, Telecommunications, Ivr, Vendor Management, Call Centers, and Troubleshooting.
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