Quality Improvement Specialist
Current
Aug 2024 - Present
AeroLeads people directory · profile
Michael Wilson Email & Phone Number
| Continuous Improvement | Analysis | Operational Excellence |
at
City Of Hamilton
1 work email found
@york.ca
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
| Continuous Improvement | Analysis | Operational Excellence |
Location
Guelph, Ontario, Canada
Company size
Who is Michael Wilson? Overview
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Quick answer
Michael Wilson is listed as | Continuous Improvement | Analysis | Operational Excellence | at City Of Hamilton, a company with 3030 employees, based in Guelph, Ontario, Canada. AeroLeads shows a work email signal at york.ca and a matched LinkedIn profile for Michael Wilson.
Michael Wilson previously worked as Quality Improvement Specialist at City Of Hamilton and Business Performance Specialist at York Region (The Regional Municipality Of York). Michael Wilson holds Project Management from University Of Toronto.
Company email context
Email format at City Of Hamilton
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{first}.{last}@york.ca
86% confidence
AeroLeads found 1 current-domain work email signal for Michael Wilson. Compare company email patterns before reaching out.
Profile bio
About Michael Wilson
A results-driven Business Performance Strategist & Continuous Improvement Leader with over 10 years of experience in performance benchmarking, data analysis, policy and business process development, evaluation and reporting. Demonstrated ability to manage projects and lead the discovery, design and implementation of operational improvements. I excel at building strong relationships with stakeholders and can effectively communicate ideas through presentations, strategic plans and reports.
Listed skills include Sales, Sales Management, Customer Service, Management, and 16 others.
Current workplace
Michael Wilson's current company
Company context helps verify the profile and gives searchers a useful next step.
City Of Hamilton
9 roles · 19 years
Michael Wilson work experience
A career timeline built from the work history available for this profile.
Business Performance Specialist
Feb 2022 - Aug 2024
Sr. Delivery Manager
Dec 2020 - Feb 2022
Continuous Improvement Manager
I orchestrated the re-introduction of the Herman Miller Performance System (HMPS) which includes many Lean concepts and principles. HMPS was developed in partnership with Toyota and its Toyota Performance System. I overhauled the project margin erosion program, by creating a real-time reporting tool and dashboard that highlighted specific process failures..
Mar 2019 - May 2020
Manager - Service Management Office
I was an essential resource for VPs and Directors to investigate and resolve critical issues impacting business operations. I worked with executives to document business requirements, create data management tools and process maps that allow quick analysis of performance. For example, I built and managed the Service Work In Progress Dashboard. It provided.
Feb 2017 - Feb 2019
Sr. Financial Analyst
I was a Sr. Financial Analyst at Airtron Canada, which was acquired by Ainsworth in November 2016. I conducted monthly business financial reviews with each region’s leadership team to determine areas of concern. My assistance was sought out to assist with non-financial projects that required a high level of data analysis and advanced Excel functions.
Jan 2016 - Feb 2017
Inside Sales & Marketing
I built and managed KPI reporting for all lines of business with real-time dashboards which assisted management in evaluating business unit performance. I was the subject matter expert for leadership to help break down road-blocks through detailed analytics. This called for Requirements Definition, Process Modeling, and Financial Analysis to overcome.
2014 - 2016
~2 yrs
Manager Of Customer Service & Administration
I developed SOPs and job instructions for my entire team, specific to each individual's job function. I worked hand-in-hand with the company's Directors to tackle problematic issues and identify key opportunity areas of business growth. I was involved with were restructuring critical elements of business infrastructure that ranged from upgrading the CRM to.
2011 - 2014
~3 yrs
Manager Of Call Centre Operations
2007 - 2011
~4 yrs
Team & coworkers
Colleagues at City Of Hamilton
Other employees you can reach at hamilton.ca. View company contacts for 3030 employees →
FO
Funmi Oni
Colleague at City Of Hamilton
Hamilton, Ontario, Canada, Canada
View →
SM
Stuart Miller
Colleague at City Of Hamilton
Greater Toronto Area, Canada, Canada
View →
JB
Jessica Bowen
Colleague at City Of Hamilton
Canada, Canada
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IH
Irene Heffernan
Colleague at City Of Hamilton
Hamilton, Ontario, Canada, Canada
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CB
Corey Benn
Colleague at City Of Hamilton
Hamilton, Ontario, Canada, Canada
View →
MS
Mike Shepherd
Colleague at City Of Hamilton
Dundas, Ontario, Canada, Canada
View →
JH
Jewel Hensley
Colleague at City Of Hamilton
Hamilton, Ohio, United States, United States
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CW
Cheryl White
Colleague at City Of Hamilton
Hamilton, Ontario, Canada, Canada
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JP
Jerry Parisotto
Colleague at City Of Hamilton
Hamilton, Ontario, Canada, Canada
View →
EO
Elizabeth Oddi
Colleague at City Of Hamilton
Hamilton, Ontario, Canada, Canada
View →
Funmi Oni
Colleague at City Of Hamilton
Hamilton, Ontario, Canada, Canada
View →
SM
Stuart Miller
Colleague at City Of Hamilton
Greater Toronto Area, Canada, Canada
View →
JB
Jessica Bowen
Colleague at City Of Hamilton
Canada, Canada
View →
IH
Irene Heffernan
Colleague at City Of Hamilton
Hamilton, Ontario, Canada, Canada
View →
CB
Corey Benn
Colleague at City Of Hamilton
Hamilton, Ontario, Canada, Canada
View →
MS
Mike Shepherd
Colleague at City Of Hamilton
Dundas, Ontario, Canada, Canada
View →
JH
Jewel Hensley
Colleague at City Of Hamilton
Hamilton, Ohio, United States, United States
View →
CW
Cheryl White
Colleague at City Of Hamilton
Hamilton, Ontario, Canada, Canada
View →
JP
Jerry Parisotto
Colleague at City Of Hamilton
Hamilton, Ontario, Canada, Canada
View →
EO
Elizabeth Oddi
Colleague at City Of Hamilton
Hamilton, Ontario, Canada, Canada
View →
2 education records
Michael Wilson education
Project Management
Political Science
FAQ
Frequently asked questions about Michael Wilson
Quick answers generated from the profile data available on this page.
What company does Michael Wilson work for?
Michael Wilson works for City Of Hamilton.
What is Michael Wilson's role at City Of Hamilton?
Michael Wilson is listed as | Continuous Improvement | Analysis | Operational Excellence | at City Of Hamilton.
What is Michael Wilson's email address?
AeroLeads has found 1 work email signal at @york.ca for Michael Wilson at City Of Hamilton.
Where is Michael Wilson based?
Michael Wilson is based in Guelph, Ontario, Canada while working with City Of Hamilton.
What companies has Michael Wilson worked for?
Michael Wilson has worked for City Of Hamilton, York Region (The Regional Municipality Of York), Compugen Inc, Workplace Resource Canada - A Herman Miller Certified Dealer, and Ainsworth Inc..
Who are Michael Wilson's colleagues at City Of Hamilton?
Michael Wilson's colleagues at City Of Hamilton include Funmi Oni, Stuart Miller, Jessica Bowen, Irene Heffernan, and Corey Benn.
How can I contact Michael Wilson?
You can use AeroLeads to view verified contact signals for Michael Wilson at City Of Hamilton, including work email, phone, and LinkedIn data when available.
What schools did Michael Wilson attend?
Michael Wilson holds Project Management from University Of Toronto.
What skills is Michael Wilson known for?
Michael Wilson is listed with skills including Sales, Sales Management, Customer Service, Management, Crm, Team Building, Operations Management, and Quality Assurance.
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