Michael Letcher Email & Phone Number

Kansas City, Mo, Us

Kansas City, Mo, Us

Lenexa, Kansas, United States

Kansas City Metropolitan Area

Partial client list:● The Experience Institute (theexperienceinstitute.org 2012-2020) – Design and develop survey and analysis solution to evaluate destinations' performance against tourism industry standards. Inputs collected from visitors, local businesses and destination management organizations. Product management, RFP & requirements creation, proposal evaluation and project management when development work was outsourced. Creation and analysis of online surveys in support of… Show more Partial client list:● The Experience Institute (theexperienceinstitute.org 2012-2020) – Design and develop survey and analysis solution to evaluate destinations' performance against tourism industry standards. Inputs collected from visitors, local businesses and destination management organizations. Product management, RFP & requirements creation, proposal evaluation and project management when development work was outsourced. Creation and analysis of online surveys in support of destination industry research. Transact SQL/SQL Server; PostgreSQL; Python for ETL, spreadsheet creation & system monitoring; Excel; SurveyMonkey; GoldGroup CMS.● Mickey Schaefer & Associates (mickeyandassociates.com 2005-present) – Creation and analysis of online surveys in support of potential business ventures, the international Certified Tourism Ambassador (CTA) Program Development, Customer Advisory/Focus Group activities and supplemental content development. Advise on business process for creation of the Tourism Ambassador Institute and CTA systems. Python for ETL; Excel ; SurveyMonkey.● Persuadable Research Corporation – Periodic performance of activities of past position (see below) as business requirements and personnel changed. Show less

Managed functional and process design specification for content and workflow management solution of the Kansas Legislature. Worked with client subject matter experts in the Research Department to define requirements and communicated such to development team members. Designed interfaces and workflow for content creation and publication.Stepped up beyond stated responsibilities to establish a Quality Assurance process and team. Defined test scripts, managed personnel and created… Show more Managed functional and process design specification for content and workflow management solution of the Kansas Legislature. Worked with client subject matter experts in the Research Department to define requirements and communicated such to development team members. Designed interfaces and workflow for content creation and publication.Stepped up beyond stated responsibilities to establish a Quality Assurance process and team. Defined test scripts, managed personnel and created automated testing programs using AutoIt scripting. Show less

Transitioned processes of this research company from high-priced, telephone-based collection, time-consuming custom research (thus, high-cost) to focus on quick delivery of valuable, yet inexpensive, market research performed via internet-based collection methods. Developed the research technical process that reduced time to perform analysis by 90% while expanding service offerings and assets; Segmentation; Response weighting; Creation/maintenance of demographic database for survey panel… Show more Transitioned processes of this research company from high-priced, telephone-based collection, time-consuming custom research (thus, high-cost) to focus on quick delivery of valuable, yet inexpensive, market research performed via internet-based collection methods. Developed the research technical process that reduced time to perform analysis by 90% while expanding service offerings and assets; Segmentation; Response weighting; Creation/maintenance of demographic database for survey panel selection. Access; Excel; SurveyMonkey. Show less

Managed custom application development projects built on Discovery Suite (DS), an analytical software solution and development platform. Technical sales support. Major custom applications developed:● Publication management to meet subscriber attribute goals of advertisers;● Media advertising purchase optimization for a consulting firm;● Web site traffic, email campaign, sales and affiliate activity analysis application for an online business.Developed with DS as well as… Show more Managed custom application development projects built on Discovery Suite (DS), an analytical software solution and development platform. Technical sales support. Major custom applications developed:● Publication management to meet subscriber attribute goals of advertisers;● Media advertising purchase optimization for a consulting firm;● Web site traffic, email campaign, sales and affiliate activity analysis application for an online business.Developed with DS as well as SQL Server (TransactSQL), Oracle (PL/SQL), HTML, XML, JavaScript & Windows Scripting (JScript) & Crystal Reports. Show less

Kansas City, Missouri, United States

Led Cerner's comparative data service subsidiary with one service in full operation (Facts for Multi-Site Management) and three in development in departmental performance, provider profiling and clinical specialties.● Developed business plan, pricing strategies, revenue forecasting, expense budgeting, subscription & vendor contracts.● Regularly presented performance and plans to the enterprise board of directors and top Cerner management.● Presented Health Facts’ current… Show more Led Cerner's comparative data service subsidiary with one service in full operation (Facts for Multi-Site Management) and three in development in departmental performance, provider profiling and clinical specialties.● Developed business plan, pricing strategies, revenue forecasting, expense budgeting, subscription & vendor contracts.● Regularly presented performance and plans to the enterprise board of directors and top Cerner management.● Presented Health Facts’ current services and vision for future services to client prospects.● Development & implementation of Cerner's first offering, Facts for Multi- Site Management, used by over 100 hospitals to compare financial, utilization, staffing and clinical performance to peers. Started as Application Specialist, then managed the team during second year at Cerner. Show less

Bsba, Major - Accounting, Minor - Computer Information Systems

Cum Laude, President's and Dean's Lists

Education record