Michael Fleming Email & Phone Number

Fort Worth, Texas, United States

San Diego, California, United States / Remote

★ Promoted to direct a product line of three solutions serving the Communications sector.★ Builds strategic roadmaps based on market research into emerging trends, consumer demand, and the Voice of the Customer.★ Develops tools, information, and other sales enablement resources to maximize the effectiveness of sales activities.★ Works with prospects to respond to technical questions about the company’s software applications.★ Leads presentations to C-level executives on R&D investments, budgets, and the status of product development initiatives.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT HANSEN TECHNOLOGIES (FORMERLY IRDETO / IBS INTERPRIT)Hansen Technologies is a global software provider and services for the energy, water, and communications industries.

San Diego, California, United States / Remote

★ Supervised two software development teams, each encompassing six software engineers, two software engineers in test, one product owner, and a senior technical writer.★ Responsible for leading software delivery for two of the business unit’s largest customers.★ Credited with improving team engagement following the layoff of the previous manager.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT HANSEN TECHNOLOGIES (FORMERLY IRDETO / IBS INTERPRIT) Hansen Technologies is a global software provider and services for the energy, water, and communications industries.

San Diego, California, United States / Remote

★ Supported the commercial software development team, managing a customer care and billing solution used by telecommunications, cable, and satellite providers. Reconciled business needs with technological solutions, consistently meeting and exceeding customer expectations.★ Exercised indirect authority over a nine-person team encompassing software engineers, a product owner, and a technical writer.★ Developed and presented proposals to clients and prospects. Gathered business requirements from clients and internal stakeholders to govern product development and software configuration.★ Researched market trends and business opportunities to guide software development. This led to the redesign of the wholesale billing model, product bundling, and discounting and campaigning functionality.★ Improved efficiency and productivity by building product design strategies that improved component usability.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT HANSEN TECHNOLOGIES (FORMERLY IRDETO / IBS INTERPRIT)Hansen Technologies is a global provider of software and services to the energy, water, and communications industries.

San Diego, California, United States / Remote

★ Developed system and functional requirements to support projects, maintaining compliance with security requirements and application controls. Led the software development life cycle, including testing, while managing a team of business and technical analysts.★ Generated Project Plans, Business Requirement Documents, Configuration Design Documents, Implementation Details, Training Materials, User Guides, and Proposed Solution Design Documents.★ Orchestrated projects to implement the ICX product suite in line with Agile principles. Led multiple test environments and releases.★ Conducted product demonstrations, reviewed customer requirements, and developed estimates of deployment sizes to support Sales organizations across Europe, Africa, Asia, and Australia.★ Accelerated Time to Delivery by 250% by re-engineering customer engagement processes.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT HANSEN TECHNOLOGIES (FORMERLY IRDETO / IBS INTERPRIT)Hansen Technologies is a global software provider and services for the energy, water, and communications industries.

Master Of Business Administration - Mba

Bachelor Of Science - Bs, Business Administration And Management, General