Michael Forrest

Michael Forrest Email and Phone Number

Senior Salesforce Business Analyst @ Cotality
Austin, TX, US
Michael Forrest's Location
Austin, Texas, United States, United States
Michael Forrest's Contact Details

Michael Forrest work email

Michael Forrest personal email

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About Michael Forrest

Experienced Salesforce Consultant and Product Manager with a strong track record of implementing innovative solutions and improving operations across education, consumer goods, and hospitality. Passionate about using technology and data to optimize business processes, enhance user experience, and deliver measurable results. With 10+ years of Salesforce experience—certified across four platforms—I specialize in system integrations, process automation, and data-driven decision-making. Currently pursuing an MBA at the University of Iowa to further enhance my strategic leadership skills.

Michael Forrest's Current Company Details
Cotality

Cotality

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Senior Salesforce Business Analyst
Austin, TX, US
Michael Forrest Work Experience Details
  • Cotality
    Senior Salesforce Business Analyst
    Cotality
    Austin, Tx, Us
  • Loyola Marymount University
    Contract Salesforce Business Analyst
    Loyola Marymount University Mar 2024 - Sep 2024
    Remote
    - Leading a team of six through implementation of Student Success Hub and Salesforce Marketing Cloud for 10,000 students and 92 users across 6 colleges and 4 departments- Designing a functional Experience site for students to interact with university faculty and staff- Responsible for collection of business requirements and build of functional processes leveraging Salesforce EDA
  • Tondro Consulting
    Salesforce Consultant
    Tondro Consulting Jan 2023 - Mar 2024
    Austin, Texas, United States
    - Led 5 Salesforce implementations for universities including University of Washington, Berklee College of Music, and Unity Environmental University- Owned the extraction and translation of business requirements into functional products and services for internal Salesforce and external Experience Cloud users.- Created interactive documentation with Scribe, Loom, Lucidchart and other tools to support user acceptance testing, end user training and technical knowledge transfer to IT teams- Configured applications, objects, fields, security, UI, automation, and analytics across multiple orgs and environments to achieve client and customer success.
  • Texas Mccombs School Of Business
    Senior Salesforce Business Analyst
    Texas Mccombs School Of Business Jul 2020 - Jan 2023
    Austin, Texas, United States
    - Managed funnel of 9,500 MBA applications across five programs, representing 50% of McCombs application volume and resulting in 41% of total enrollments.- Collaborated with Admissions and McCombs IT to create and resolve over 650 JIRA tickets, enhancing and automating the Salesforce ecosystem.- Resolved 300+ external applicant issues and created 40+ internal Salesforce support cases, improving application integrity.- Coordinated design, development, and implementation of custom and off-the-shelf applications.
  • Ram Mounts
    Sales Operations Manager
    Ram Mounts Sep 2017 - May 2019
    Greater Seattle Area
    - Collaborate with IT in managing the ERP system (Visual Mfg) to produce reports that allow for strategic decision-making regarding production and allocation of material for over 3,000 customer accounts.- Proactively communicate production delays and estimated ship dates to the sales team and customers through the CRM case system.- Assist with scheduling production in diecast in accordance with lean methodology, increasing die-cast output by 90.2% over the first nine months of 2018.
  • Ram Mounts
    Key Account Manager
    Ram Mounts Dec 2014 - Sep 2017
    Greater Seattle Area
    - Enhanced Salesforce functions and created dynamic dashboards, improving sales team effectiveness by 25% and providing real-time KPI visibility.- Led sales and business development, achieving 33% and 26% YoY growth in the agricultural portfolio for two consecutive years.- Partnered with marketing to produce the first agricultural product catalog, resulting in a 12% YoY sales increase for agricultural distributors and dealers.
  • Fc Dallas
    Partnership Marketing Intern
    Fc Dallas Aug 2013 - Dec 2013
    Frisco, Texas
    - Ensured that sponsorship merchandise was delivered efficiently to fans during pre-game activities- Grew the FC Dallas brand by leading community outreach events in the greater Dallas area- Researched sponsorship contract acquisition for the newly named Toyota Stadium.

Michael Forrest Skills

Microsoft Excel Sales Management Salesforce.com Microsoft Office Market Research Public Speaking Marketing Event Planning Customer Service Microsoft Word Sales Social Media Research Leadership Sales Process Mandarin Social Networking Customer Relationship Management Creative Problem Solving Strategy Account Management Business Development Video Games Project Coordination Strategic Planning Data Analysis Sales Operations Microsoft Powerpoint Management Teamwork Time Management Cross Functional Team Leadership Communication Business Strategy Spanish Project Management Team Building Sales Consulting Sales Prospecting Business To Business C Level Relationships C Level Sales Cold Calling Easily Adaptable Relationship Building Post Sales Customer Experience Interpersonal Skills Strategic Communications Presentations Powerpoint

Michael Forrest Education Details

Frequently Asked Questions about Michael Forrest

What company does Michael Forrest work for?

Michael Forrest works for Cotality

What is Michael Forrest's role at the current company?

Michael Forrest's current role is Senior Salesforce Business Analyst.

What is Michael Forrest's email address?

Michael Forrest's email address is mi****@****ail.com

What is Michael Forrest's direct phone number?

Michael Forrest's direct phone number is +128168*****

What schools did Michael Forrest attend?

Michael Forrest attended The University Of Iowa Tippie College Of Business, Southern Methodist University, International School Of Kuala Lumpur.

What are some of Michael Forrest's interests?

Michael Forrest has interest in Volleyball, Crm Management, Team Building, Travelling, Environment, Basketball, Science And Technology, Music, Consumer Behavior, Branding.

What skills is Michael Forrest known for?

Michael Forrest has skills like Microsoft Excel, Sales Management, Salesforce.com, Microsoft Office, Market Research, Public Speaking, Marketing, Event Planning, Customer Service, Microsoft Word, Sales, Social Media.

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