It Support Specialist
Current
Dec 2023 - Present
AeroLeads people directory · profile
Michael Little Email & Phone Number
IT Support Specialist
at
GuidePoint Security
1 work email found
@verizon.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
IT Support Specialist
Location
Wesley Chapel, Florida, United States
Company size
Who is Michael Little? Overview
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Quick answer
Michael Little is listed as IT Support Specialist at GuidePoint Security, a with 362 employees, based in Wesley Chapel, Florida, United States. AeroLeads shows a work email signal at verizon.com and a matched LinkedIn profile for Michael Little.
Michael Little previously worked as Technical Support at Verizon Wireless and Senior Customer Service Representative at Verizon Wireless. Michael Little holds Bfa, Graphic Design from State University Of New York At Fredonia.
Company email context
Email format at GuidePoint Security
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{first}.{last}@verizon.com
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AeroLeads found 1 current-domain work email signal for Michael Little. Compare company email patterns before reaching out.
Profile bio
About Michael Little
IT Support Specialist with 13+ years of experience in the telecommunications industry. Highly motivated, detail-oriented professional with experience in providing technical assistance to customers and coworkers. Possesses a solid understanding of network infrastructure, software and hardware. Proven ability to work independently and collaboratively as part of a team in a results driven environment.
Listed skills include Typography, Art Direction, Graphic Design, and Brochures.
Current workplace
Michael Little's current company
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Guidepoint Security
5 roles
Michael Little work experience
A career timeline built from the work history available for this profile.
Technical Support
Provide technical support, advice, and assistance to consumers and businesses with technical, hardware, and software based problems. Utilize excellent analytical and problem-solving skills to create customized solutions based on knowledge of policy and system changes and keeping up to date with device hardware and software . Handled standard customer inquiries and escalations. Escalated tickets to network team and IT department as applicable. Improved customer retention in competitive market by creating positive and lasting clientele relationships with 96.5% performance survey results, performing in the top 10% in my previous position in KPI for the last 2 years. Top 10% in my previous position in KPI for the last 2 years. Took on several special projects with previous employer including:-Pilot program for Escalation Team-Pilot program for Verizon Wireless Home Internet (Cellular based Internet router) support-Pilot program Connected Car Wi-Fi support-One of 10 employees selected for a technical support specialty outreach program for high value clientele-Selected by senior management to partake in pre-leadership training in preparation for a leadership role
Jun 2013 - Aug 2023
Senior Customer Service Representative
Customer Relationship Team, Point of contact for management team.Handled standard customer inquiries and escalations. Improved customer retention in competitive market. Provided customers with personalized solutions to meet their needs to cultivate positive and lasting clientele relationships with 97% performance survey results.
Jan 2010 - Jun 2013
Impress Associate
Operate copy and print center. Worked with customers to meet design and printing needs utilizing desktop publishing software and printing facility.
Dec 2009 - Jan 2010
Graphic Design Lab Technician
As one of four students selected, My duties include the printing and handling of all junior and senior level Graphic Design work on high end large scale printers, designing schedules and other informational work around the lab, and upkeep of the printers as well as troubleshooting Macintosh / Adobe software issues for students.
Sep 2007 - May 2009
Team & coworkers
Colleagues at GuidePoint Security
Other employees you can reach at guidepointsecurity.com. View company contacts for 362 employees →
BP
Brady Park
Colleague at Guidepoint SecurityCharlottesville, Virginia, United States
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KB
Kate Bergan
Colleague at Guidepoint SecurityGreater Philadelphia, United States
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GM
Gary Mccallister, M.S., Cams
Colleague at Guidepoint SecurityPunta Gorda, Florida, United States
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HR
Hannah Remaly
Colleague at Guidepoint SecurityTinley Park, Illinois, United States
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AT
Austin Turecek
Colleague at Guidepoint SecurityUnited States
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CA
Calen Anderson
Colleague at Guidepoint SecurityGreater St. Louis, United States
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SO
Suzanne O'Bannon
Colleague at Guidepoint SecurityGold Canyon, Arizona, United States
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ME
Maeryn Erdheim
Colleague at Guidepoint SecurityHoboken, New Jersey, United States
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DK
Diana Kavadias
Colleague at Guidepoint SecurityBaltimore, Maryland, United States
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KK
Kunal Kunde
Colleague at Guidepoint SecurityShahdol, Madhya Pradesh, India
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Brady Park
Colleague at Guidepoint SecurityCharlottesville, Virginia, United States
View →
KB
Kate Bergan
Colleague at Guidepoint SecurityGreater Philadelphia, United States
View →
GM
Gary Mccallister, M.S., Cams
Colleague at Guidepoint SecurityPunta Gorda, Florida, United States
View →
HR
Hannah Remaly
Colleague at Guidepoint SecurityTinley Park, Illinois, United States
View →
AT
Austin Turecek
Colleague at Guidepoint SecurityUnited States
View →
CA
Calen Anderson
Colleague at Guidepoint SecurityGreater St. Louis, United States
View →
SO
Suzanne O'Bannon
Colleague at Guidepoint SecurityGold Canyon, Arizona, United States
View →
ME
Maeryn Erdheim
Colleague at Guidepoint SecurityHoboken, New Jersey, United States
View →
DK
Diana Kavadias
Colleague at Guidepoint SecurityBaltimore, Maryland, United States
View →
KK
Kunal Kunde
Colleague at Guidepoint SecurityShahdol, Madhya Pradesh, India
View →
1 education record
Michael Little education
FAQ
Frequently asked questions about Michael Little
Quick answers generated from the profile data available on this page.
What company does Michael Little work for?
Michael Little works for GuidePoint Security.
What is Michael Little's role at GuidePoint Security?
Michael Little is listed as IT Support Specialist at GuidePoint Security.
What is Michael Little's email address?
AeroLeads has found 1 work email signal at @verizon.com for Michael Little at GuidePoint Security.
Where is Michael Little based?
Michael Little is based in Wesley Chapel, Florida, United States while working with GuidePoint Security.
What companies has Michael Little worked for?
Michael Little has worked for Guidepoint Security, Verizon Wireless, Officemax, and Suny Fredonia.
Who are Michael Little's colleagues at GuidePoint Security?
Michael Little's colleagues at GuidePoint Security include Brady Park, Kate Bergan, Gary Mccallister, M.S., Cams, Hannah Remaly, and Austin Turecek.
How can I contact Michael Little?
You can use AeroLeads to view verified contact signals for Michael Little at GuidePoint Security, including work email, phone, and LinkedIn data when available.
What schools did Michael Little attend?
Michael Little holds Bfa, Graphic Design from State University Of New York At Fredonia.
What skills is Michael Little known for?
Michael Little is listed with skills including Typography, Art Direction, Graphic Design, and Brochures.
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