Michael Mandelkern Email & Phone Number

Queens, Ny

• Completes orientations and intakes, and provides resources for clients to access social services• Provides career guidance to explore job sectors and creates and revises resumes for job search• Refers unemployed clients to Career Agents, interviews, and hiring events for job placement• Follows up with employed clients to ensure job satisfaction and long-term employment• Compiles daily case notes to document follow up persistently and submits weekly reports to track progress

Queens, Ny

New York, Ny

• Built partnerships with employers via cold calling and meeting them at their businesses to fill job openings• Coordinated job fairs to ensure employer and client attendance for job placement• Evaluated resumes for unemployed clients who have medical and psychological barriers• Collaborated with Workshop Facilitators to respond to client job applications promptly

Cambridge, Ma

Senior Account Manager 09/2018 – 10/2020Account Manager 02/2017 – 09/2018Business Development Representative 12/2016 – 01/2017• Cold called professors to advocate for embedding science education and research videos into curriculums• Visited professors and librarians at conferences and campuses to network and maximize territory expansion• Sold annual subscriptions to librarians and negotiated renewals and upgrades• Exceeded 2018 annual sales goal by 227%, 2019 by 182%, and ranked 2nd worldwide by 9/2020

Medford, Ma

Program Center Manager 06/2015 – 08/2016 (Tufts Telefund, Medford, MASenior Supervisor 09/2014 – 05/2015 (RNL Headquarters, Cedar Rapids, IA)Supervisor 01/2013 – 08/2014 (NYU Phonathon, New York, NY)Student Fundraiser 11/2010 – 12/2013 (NYU Phonathon, New York, NY)• Built rapport, overcame objections, and increased donation percentage with alumni via cold calling• Trained telefundraisers to raise funds from alumni, entered payroll, and managed staff schedules• Analyzed fundraising results to improve telefundraiser outreach outcomes and increase revenue• Exceeded 2016 Tufts Telefund annual fundraising goal by $61,205 with $1,580,252 in donations

Bachelor'S, Journalism And English

Activities and Societies: Washington Square News (student newspaper)

Bachelor'S Degree