Michael Mateos Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

𝐈𝐦𝐩𝐚𝐜𝐭:✅Led a team of 18, achieving significant project quality and delivery.✅Won multiple Vocus SHINE awards for leading and completing successful programs that enhanced customer satisfaction.✅Increased portfolio value from $20M to $80M in 12 months with strategic growth initiatives.✅Oversaw 47 projects, including both small-scale $150K and large-scale $38M programs, across various sectors.✅Tripled Australia's cross-country fibre capacity to 62Tbps and increased cross-continent connectivity to 21.6Tbps, benefiting major clients like the Federal Government, Google, and Microsoft.✅Completed 4+ major cross-continent fibre upgrades, expanding network connectivity across Australia.✅Maintained 100% compliance with ASD8 and Essential8 mandates, collaborating with TSSR and ACSC to bolster security measures.✅Improved ASD8 security ranking from one to three in nine critical areas, positioning Vocus as a leader in security.✅Ensured portfolio compliance with IRAP standards, initiating gap-closing measures for continued federal business engagements.✅Crafted strategic plans and business cases for the Annual Operating Plan, prioritising Top 20 initiatives for board approval from 90+ projects.✅Led the removal of 400+ end-of-life and vulnerable systems, mitigating risks in critical infrastructure.

Sydney, Australia

𝐈𝐦𝐩𝐚𝐜𝐭:✅ Managed a $45M portfolio of 82 projects, including critical infrastructure, with three projects ranked among Vocus' Top 5 strategic initiatives.✅ Enhanced business outcomes through strategic stakeholder management, enabling teams to own systems and associated data assets.✅ Led ITSM integration between ATO and Vocus, speeding up incident resolution and reporting without needing phone or email logging.✅ Received commendations from ATO senior managers for reliable and effective delivery management.✅ Delivered Phase 1 of SOCI Government Legislation, ensuring compliance with regulatory requirements.✅ Achieved Maturity Level 3 in Essential 8/ASD 8 through a security enhancement programme.✅ Directed projects scoped under ASD8 and Essential8, adhering to industry standards and best practices.✅ Championed IRAP alignment in key business areas, improving security and reducing risks.

Sydney, Australia

𝐈𝐦𝐩𝐚𝐜𝐭:✅Led a security project, impacting 8 government/federal customers by enhancing their data security. ✅Took action to rectify substantial planning and requirements gaps, preventing an estimated loss of $8M. ✅Established a secure data enclave, reinforcing ties with customers and completing the project within a $4M budget, achieving cost efficiency despite extended timelines.

Sydney, Australia

𝐈𝐦𝐩𝐚𝐜𝐭:✅Improved service delivery and client experience at Sydney Airport by aligning business goals with network transformation, reducing outages and operational costs through collaboration with senior management.✅Managed a $30M budget for Network and Infrastructure transformation, minimizing costs through strategic financial oversight.✅Achieved $500K annual savings by negotiating with third-party vendors to secure Darkfibre from Vocus with diverse paths, maximizing value for money.✅Transitioned IT network operations to an external Managed Service provider through comprehensive process reviews.✅Led Network and Infrastructure Transformation as part of Sydney Airport's 2016-2020 Technology Strategy, commissioning 2 external data centres and enhancing connectivity and network infrastructure.✅Secured a $3M annual tender for external data centres and network technologies, enhancing Sydney Airport's technological capabilities.

Sydney, Australia

𝐈𝐦𝐩𝐚𝐜𝐭:✅Raised team morale, performance, and customer satisfaction by overseeing service delivery nationwide, reviewing and refining IT operations, and mentoring a team of 6.✅Led IT operations across 10 national sites, focusing on elevated delivery standards of services and realignment of critical business separation projects.✅Revitalised a lagging IT business migration project within the newly established expectations and budget, reducing delay to under 1 year and cutting cost overruns by 15%.✅Built business stakeholder relationships by transforming the IT team's role into a business enabler.Ensured IT initiatives were fully aligned with business objectives by promoting seamless collaboration.

Sydney, Australia

𝐈𝐦𝐩𝐚𝐜𝐭:✅ Increased customer satisfaction by 40% at CDM by optimizing project delivery and streamlining processes, enhancing client confidence in handling complex projects.✅ Reduced SLA breaches from 70% to below 5% through enhanced reporting and documentation, improving SLA management and monitoring.✅ Led a 150+ member multidisciplinary team across four projects with an average budget of $600K, managing significant programs like the $32M Asia Cup.✅ Collaborated with NSW's new GM to achieve a 17% year-on-year bottom-line growth by fostering partnerships in the defence, manufacturing, and finance sectors.✅ Increased CDM's revenue pipeline and public profile by 45% by refining business practices, including tender assessment and proposal writing.✅ Transformed service desk performance and ensured ITIL compliance by mentoring a team of 7, focusing on skill enhancement and best practices in MSP contracts up to $15M.✅ Improved CDM's tender win rate to 4 out of 5, securing contracts including a $27M project with the AFC's Asian Cup.✅ Accelerated delivery of the international Asian Cup project by four months, coordinating a global team of 150, leading to positive media coverage.✅ Established a fully integrated service desk for the Asian Cup, coordinating with six major suppliers to distribute 800 laptops under tight deadlines.✅ Maintained flawless network management for 450 users, achieving zero outages while managing the decommission of $10M in leased equipment from 32 locations.✅ Revitalized a struggling IT team, managing critical contracts to enhance customer satisfaction and prevent the loss of four contracts, including one valued at $1.6M annually.

Sydney, Australia

Sydney, Australia

Sydney, Australia

Sydney, Australia

Sydney, Australia

Bachelour Of Computer Science, Software Development

Computer Science (Major in Software Development)

Diploma In Business, Frontline Management, Mt Eliza Centre For Executive Education (Aqtf Level 5)

Front Line Management

Project Leadership, Management & Communications

Risk Management

Managing Project And Project Leadership, Managing Projects

Prince 2 - Practitioner, Project Management