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Michael Bernardo is listed as Customer success @ Loft | Team Leader | Marketing | Expansão e novos negócios | Vendas e pós-vendas | Melhoria de processos | B2C at Loft, a company with 814 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Michael Bernardo.
Michael Bernardo previously worked as Customer success manager at Loft and Relationship Consultant at Loft. Michael Bernardo holds Master Of Business Administration (Mba), Branding from Faculdades Metropolitanas Unidas.
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Formado em Marketing e pós-graduado em Branding, tenho vivência em melhoria de processos e sólida experiência em liderança de equipes. Profissional de Customer Success altamente motivado com 8 anos de experiência em empresas B2C e B2B de renome. Com alta capacidade de construir relacionamentos sólidos com clientes, entender suas necessidades e conduzir estratégias eficazes de Customer Success para impulsionar o crescimento de receita e de bons indicadores de performance.
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Gestão de carteira de clientes estratégicos;Mapeamento da jornada do cliente com o Crm, com foco em acompanhamento consultivo; Ações de retenção de clientes e recuperação de experiência de clientes desengajados;Upsell e Crossell; Capacitações pontuais com clientes e desenvolvimento de estratégias para engajamento e expansão de parceiros.
Other employees you can reach at loft.com.br. View company contacts for 814 employees →
Paulo Sillos
Colleague at LoftSão Paulo, São Paulo, Brazil, Brazil
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Igor Valdir
Colleague at LoftBelo Horizonte, Minas Gerais, Brazil, Brazil
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Stephanie Aguiar
Colleague at LoftRio De Janeiro, Rio De Janeiro, Brazil, Brazil
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Gabriela Gonzaga
Colleague at LoftExtrema, Minas Gerais, Brazil, Brazil
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Leandro Coutinho
Colleague at LoftUberlândia, Minas Gerais, Brazil, Brazil
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MP
Mariana Paiva
Colleague at LoftSão Paulo, Brazil, Brazil
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IY
Isabella Yamazato
Colleague at LoftCastro, Paraná, Brazil, Brazil
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Taize Mendes De Melo
Colleague at LoftSão Paulo, São Paulo, Brazil, Brazil
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MD
Margareth De Andrade Kardosh
Colleague at LoftSão Paulo, São Paulo, Brazil, Brazil
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TL
Toni Lewis
Colleague at LoftAtlanta Metropolitan Area, United States
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Michael Bernardo works for Loft.
Michael Bernardo is listed as Customer success @ Loft | Team Leader | Marketing | Expansão e novos negócios | Vendas e pós-vendas | Melhoria de processos | B2C at Loft.
Michael Bernardo is based in São Paulo, São Paulo, Brazil while working with Loft.
Michael Bernardo has worked for Loft, Autônomo, Itaú Unibanco, Grupo Intervalor, and Cetelem Bgn.
Michael Bernardo's colleagues at Loft include Paulo Sillos, Igor Valdir, Stephanie Aguiar, Gabriela Gonzaga, and Leandro Coutinho.
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Michael Bernardo holds Master Of Business Administration (Mba), Branding from Faculdades Metropolitanas Unidas.
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