Michael Blankenship Email and Phone Number

Provide integration and migration solutions for customer's UC Collaboration environments.

Provide internal sales teams and our customers with support for Unified Communications and Collaboration options. We help customers improve and simplify their collaboration solutions so they easily integrate within their workflows to enable communication across all modalities (voice, video, content sharing).

Provide regional and national presales support for Unified Communications and Collaboration projects and around our Unify ME Managed Services. Provide SME role for comprehensive Service Solutions (CARE maintenance services, Managed Services, Hosted Services) along with various engagement models including (on-site staffing, remote support, and cloud based models). Also provide SME role for Collaboration Solution Engineering involving highly complex infrastructure and UC solutions to review and… Show more Provide regional and national presales support for Unified Communications and Collaboration projects and around our Unify ME Managed Services. Provide SME role for comprehensive Service Solutions (CARE maintenance services, Managed Services, Hosted Services) along with various engagement models including (on-site staffing, remote support, and cloud based models). Also provide SME role for Collaboration Solution Engineering involving highly complex infrastructure and UC solutions to review and validate designs as part of the overall presales process. Show less

Responsible for pre-sales support to Ohio, Michigan and Pittsburgh, PA offices and 13 Account Managers for solutions around Unified Communication and Collaboration. I work directly with sales reps and their customers to determine customer needs, analyze existing infrastructure systems and capabilities and then develop the scope around the best solution to improve communication for their organizations. We determine how to best improve existing infrastructure, utilize cloud offerings, or merge… Show more Responsible for pre-sales support to Ohio, Michigan and Pittsburgh, PA offices and 13 Account Managers for solutions around Unified Communication and Collaboration. I work directly with sales reps and their customers to determine customer needs, analyze existing infrastructure systems and capabilities and then develop the scope around the best solution to improve communication for their organizations. We determine how to best improve existing infrastructure, utilize cloud offerings, or merge traditional voice and video with Microsoft Lync/Skype for Business or others. Responsible for customer demos for Microsoft Surface Hub and helping customers ready their infrastructure. Gaining certifications in Microsoft, Cisco, Polycom, PexIP, and Acano solutions. InfoComm CTS Certified. Show less

In this role, I was responsible for working with clients to develop needs analysis, determine solution options, provide proposals and complete the sales process. Most projects involve integrating multi-vendor systems and working with unique solutions. Process oriented and experienced in all levels of the full project life cycle. Experience and certifications in the following equipment lines: Crestron, Extron, Polycom, Cisco, Microsoft, SMART, Life Size, Biamp, and many others.

Part-time Motorcycle Safety Instructor responsible for presenting Motorcycle Ohio - MORE materials and teaching Basic Rider's Course and Experienced Rider's Course. Also Harley-Davidson Riding Academy Certified and teach for Harley-Davidson, Plain City, Ohio.

Distance (Distributive) Learning Manager for Ohio Army National Guard. Responsible for DTTP for Ohio. Region IV Distributive Learning Advisory Committee (DLAC) Chair. Program Manager for DTTP funds for Ohio and increasing readiness and shared use for the OHARNG DL Program. State administrator for the TROUPERS software (training budgeting tool) and CITRIX server. Information Assurance Security Officer for 145th RTI and DTTP in Ohio. Certified Distance Learning Instructor and used… Show more Distance (Distributive) Learning Manager for Ohio Army National Guard. Responsible for DTTP for Ohio. Region IV Distributive Learning Advisory Committee (DLAC) Chair. Program Manager for DTTP funds for Ohio and increasing readiness and shared use for the OHARNG DL Program. State administrator for the TROUPERS software (training budgeting tool) and CITRIX server. Information Assurance Security Officer for 145th RTI and DTTP in Ohio. Certified Distance Learning Instructor and used Video-conferencing to conduct training statewide/nationwide. Show less

Automation NCO for DCSOPS. State administrator for the TROUPERS software (training budgeting tool) and CITRIX server. Responsible for all ad-hoc type reporting, web authoring for DCSOPS portion of Ohio Army National Guard intranet web site, database creation and maintenance. Responsible for conducting TROUPERS user training for Ohio. Member of the TROUPERS Requirements Control Board. Quality Assurance NCO for 145th RTI.

Responsible for the daily operation of the Corporation. Also responsible for the design of new software solutions and customer relations. Manage and train personnel on development styles and techniques. Responsible for the TNT Logistics combined development efforts and creating a Real-Time delivery notification product utilizing cellular remote file transfers. Trained customers on use of custom software.

Developed software packages for shipment tracking, shipment billing, and EDI processing. Grew company from one customer to three large customers requiring conversion to a corporation and the hiring of multiple employees. Handled all customer and vendor relations.

Responsible for daily data availability and integrity for mainframe to Sun Solaris data transfer process. Daily updates from over 8MM cardholder records and monthly data processing on over 20MM historical records. Data was sent from mainframe to the Sun system to be used by the Super user groups. Trained data users on correct query writing procedures and helped improve system performance by redeveloping system query code. Hired during conversion from Bank One to First USA.

Managed a project team responsible for the delivery of Bank One’s marketing initiatives on a weekly, monthly, and quarterly basis. Responsible for all programming and development issues during portfolio initiative decisions. Managed conflicts between Risk, Marketing, and Information Systems needs. Hired for the conversion project to the Sun Solaris and Informix database systems.