Michael Boyles Email & Phone Number

Oakland, California, United States

Restaurant Management Company with a growing collection of restaurants. Responsible for key administrative duties to support all 1100 Group restaurants. Manage all aspects of finance, accounting, insurance, licensing, contracts, data, vendors, and providing general support for business operations. Ensure restaurants are compliant with all state and federal laws including licensing, permits, and insurance. Organize and manage all data storage and assist with IT Support.

Berkeley, Ca

Berkeley, Ca

Alameda, Ca

La Jolla, Ca

Food Server (1.5 years)• Hired position with new team after completion of major renovation ($1.2 million). • High level 2-week training course on service and food/alcohol knowledge prior to opening.• Quickly became known as a consistently hard worker with great attention to detail.• Acted with passion and positivity, staying focused on doing the best job possible.• Assisted executive chef Aarti Sanghavi with anything needed, especially running food.• Sorted food supplies, polished glassware/smallwares, and prepared the expo line for service in a timely and efficient manner.• Known as a like-able and respectful employee, treated like family.

San Diego, Ca

Lead Server (2 full years) “Neighborhood Expert” - Trainer• Consistently praised in customer surveys for friendliness and efficiency; knows what it takes.• Keen on menu knowledge; memorize details of daily specials & seasonal menu items/drinks.• Up-seller, directing customers to meal add-ons & specialty drinks to increase sales.• Explain how various menu items are prepared, describing ingredients and cooking methods.Food Expeditor (1 full year)• Known as the head expeditor for full year, before being promoted to front of house.• Carefully and efficiently garnish/decorate dishes in preparation for serving.• Able to handle a large volume of orders in a controlled manner without stress or agitation.• Always well respected by servers and cooks alike, allowing for a healthy work environment. Host/Busser (6 full months)• Warmly greet and seat customers in an orderly manner; inform customers of daily specials.• Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.• Focused on maintaining clean and organized seating/work area.

Greater San Diego Area

Event Staff• Sold and collected admission tickets from patrons at entertainment events.• Maintained order and ensure adherence to safety rules.• Operated refreshment stands during intermission or obtained refreshments for press box patrons during performances.• Acted as on-site security, searching patrons upon entry and frequently casing perimeter.• Assisted venue with set-up/clean-up and tended to any aid needed by performers.

Alameda, Ca

Waiter/Server (1 full year)• Received thorough training from a lead server, mainly with knowledge of wine & cocktails, while also learning strong composure & the determination to please customers in every way.• Presented menus to customers, answering questions about menu items and making recommendations upon request.• Provided wine selections to tables with appropriate glasses, as well as graciously opening & pouring the wines for customers.• Performed food preparation duties such as preparing salads, portioning desserts, and brewing coffee. Also made sure to complete all assigned side-work.Lead Busser (1st full year)• Initial hired position, well trained; praised for hard work ethic and fast/smooth pace.• Supplemented any restaurant activity needing assistance at the given moment.• Able to handle and coordinate busser duties throughout the restaurant, even by myself.• Main responsibilities included serving/preparing bread & water to every seated guest.

Bachelor Of Business Administration - Bba, Business Administration

Degree in progress

Associate Of Science (A.S.), Business Administration (Finance), Gpa: (3.26)

Hs Graduate Diploma, General Studies