Shannon Elese Orr

Shannon Elese Orr Email and Phone Number

Chief Operations Officer at 1100 Group @ 1100 GROUP
california, united states
Shannon Elese Orr's Location
Lake Oswego, Oregon, United States, United States
Shannon Elese Orr's Contact Details

Shannon Elese Orr work email

Shannon Elese Orr personal email

About Shannon Elese Orr

I am a hard-working self-starter with 25 years of experience in operations, client management, and customer service. My strong analytical skills and keen attention to detail drive my success in various roles. I am a creative thinker and problem solver with a proven track record of high performance. With high energy, drive, maturity, and a good sense of humor, I thrive in dynamic environments.Throughout my career, I have excelled in strategic planning and execution, operational efficiency, cost control, and financial reporting. My expertise spans customer relations, leadership, marketing, inventory and quality control, program development, and business management. Additionally, I have a strong background in developing and implementing comprehensive programs, as well as training teams for exceptional guest contact and services.

Shannon Elese Orr's Current Company Details
1100 GROUP

1100 Group

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Chief Operations Officer at 1100 Group
california, united states
Website:
1100group.com
Employees:
8
Shannon Elese Orr Work Experience Details
  • 1100 Group
    Chief Operations Officer
    1100 Group Jul 2021 - Present
    Oakland, Ca
  • 1100 Group
    Director Of Business Operations
    1100 Group Feb 2021 - Present
    Portland, Oregon Metropolitan Area
  • The Porter Portland, Curio Collection By Hilton
    Director Of Food And Beverage
    The Porter Portland, Curio Collection By Hilton Feb 2019 - Mar 2020
    Portland, Oregon Metropolitan Area
    Responsible for all day to day operations of 4 food and beverage outlets Coordinated, supervised, and directed all aspects of the F&B outlets, including staffing, forecasting, scheduling and inventoryAccountable to ownership with daily communications Managed and was responsible for all food and beverage P&LBrainstormed public relations and marketing initiatives Ensure all policies, procedures, licenses, permits and standard operating procedures were followedManaged vendor relations (food, beverage, liquor, and small wares)Curated and oversaw 4 F&B outlet food and beverage programs Review and give feedback to the management team on how to improve culture and service practice standardsHelped management over F&B outlets understand proper accounting practicesResponsible for all wine, beer, and liquor orders including management of inventory systemsDeveloped incentive plan to drive top-line revenueEvaluate and approve all performance evaluations, review payroll, P&LCreate, manage and review budgets for F&B outlets yearly, quarterly and monthlyEnsure continual management presence for all food and beverage department leads
  • The Porter Portland, Curio Collection By Hilton
    Director Of Beverage
    The Porter Portland, Curio Collection By Hilton Jun 2018 - Feb 2019
    Portland, Oregon Metropolitan Area
  • The Porter Portland, Curio Collection By Hilton
    Beverage Manager
    The Porter Portland, Curio Collection By Hilton Nov 2017 - Jun 2018
    Portland, Oregon Area
  • Cosmopolitan Restaurant
    Director Of Beverage And Restaurant Manager
    Cosmopolitan Restaurant Aug 2015 - Aug 2017
    Telluride, Co
    • Designed, developed & refreshed robust best-in-market wine and cocktail program. • Recruited, hired and trained all incoming FOH staff • Responsible for all wine, beer and liquor orders as well as maintaining inventory systems• Responsible for all day to day operations of restaurant • Accountable to and daily communication with the ownership• Brainstormed ideas and promotions to generate and elevate sales and motivate staff• Handled weekly inventory and vendor relations to ensure timely and cost efficient purchasing of food, beverage, liquor, and small wares• Planned, managed and executed all events on premise• Implemented employee training program and SOP's for FOH and BOH.Vigilant costs control and expense reduction by managing seasonal items, reservations, happy hours customer loyalty program
  • The Peaks Resort & Spa
    Food And Beverage Manager
    The Peaks Resort & Spa Nov 2014 - Aug 2015
    Telluride, Co
    Manage all food and beverage outlets Responsible for creating training material and incentive programs for the staff Coordinate all departments and issue out weekly schedules Monitor the staff and instill the importance of customer service to all guests Oversee banquets and coordinate with all outlets to ensure successful events Recruit, interview, hire and train incoming staff Monthly inventoryImplemented labor strategies to help make department more profitable
  • The Mostyn Law Firm
    Design Associate
    The Mostyn Law Firm Mar 2014 - Feb 2015
    Houston, Texas Area
    Make and execute design decisions based on clients’ needs and wants.Responsible for sourcing and purchasing material and merchandise for each project. Incorporate the customer's personal style and functional requirements to offer design ideas.Monitor the changes, technology, sustainability and other social influences of design industry.Relationship management with design clients, project contractors, and suppliers.Present and communicate design ideas, concepts and plans to clients.Invoice reconciliation and general accounting responsibilities.
  • The Rk Group
    Director Of Operations
    The Rk Group Aug 2011 - Mar 2014
    Houston, Texas Area
    Responsible for all aspects of executing a client event, including staff management, event layout and design, and relationship management with the client and premise staff. Coordinated efforts between sales, kitchen and front house staff to ensure client deliverables.Responsible for all scheduling all Houston Operations related staffAccountable for Houston Operations budget expenditures, labor management, and payroll reporting.Staff recruitment, on-boarding, development, and local human resource liaison.
  • Four Peaks Brewing Co
    Event Coordinator And Manager
    Four Peaks Brewing Co Jun 2010 - May 2011
    Tempe, Arizona
    Managed a multimillion dollar restaurant and brewery with 100+ employees Launched a new company scheduling process, reducing overtime by 22%Developed and monitored labor, customer comps, food and beverage budget goalsCreated weekly sales incentives and rewards for front house personnelMonitored and reconciled daily sales reports, collections and bank deposits Analyzed vendor performance and spending trends Processed company payroll, accounts payable and accounting transactions Carried out disciplinary action and supervised the performance of personnel
  • Think Events
    Event Coordinator
    Think Events May 2008 - Jun 2010
    Scottsdale, Az
    Increased catering and event business by 35% in six month period Broadened marketing and community awareness by utilizing multi-faceted social networking campaignManaged cost control by assisting the management regarding food, beverage, decoration and other equipment purchasedManaged all aspects of facility set up, food and beverages serviceSupervised all event personnel
  • Oreganos Pizza Bistro
    Operations Coordinator
    Oreganos Pizza Bistro Jun 2004 - May 2008
    Scottsdale, Az
    Served as primary catering and event contact for eight restaurants - ensuring brand consistency across all programs and materialsPlanned events from proposal phase through completion for individual restaurant properties Managed contracts and relationships with clients and other contracted vendorsAssisted in the planning, organization and execution of all eventsManaged sale, scheduling and coordination of private parties across all propertiesPerformed concierge services Spearheaded community involvement activities; such as a local Red Cross Event which raised over $10,000 to benefit Hurricane Katrina victimsTracked budget performance and developed reports for the Director of OperationsExecuted special sales incentive plans and marketing strategiesResearched and monitored competition and marketplaceOversight of customer relations and problem resolutionIn charge of conducting staff evaluations, executing training plan, beginning salary incentivesConducting candidate interviewsCreated and implemented training programs with the new staffProvided leadership in personnel, payroll, training, labor relations, and positive actionArranging continuing education and certifications for staffMaking company related policies and agreements

Shannon Elese Orr Skills

Team Building Merchandise Costs Control Consulting Market Suppliers Prospects Personal Experience Expenses Vendors Windows Sales Community Kitchen Acting Cost Beverage Outlets Mentoring Store Management On Premise Hospitality Management Competitive Intelligence Sales And Marketing Event Management Facilitation Events Coordination Management Diversity Management Design Employee Wellness Coaching Corporate Events Tempe Contractors Cellular Communications Sop Hiring Financial Structuring Hospitality Industry Leadership Wage Powerpoint Publications Accounting Human Resources Execution Reservations Seasonal Incentive Programs Qualification Financials Foh Labor Management Relationship Management Staff Management Layout Training Material Map Dinners Product Placement Inventory Beer Strategies Microsoft Office Operations Management Microsoft Excel New Business Development Training Scottsdale Customer Service Sla Brewery Wine Robust Conferences Scheduling Reporting Portland Payroll Analysis Process Scheduler Human Concepts Social Media Houston Yahoo Coordination Communication Processes Operating Systems Event Planning Logistics Accountability Vendor Relations Web Design Communication Schedules Catering Sheets Private Events Health Fairs Labor Control Thinker Operations Level One Marketing Social Networking Timelines Project Planning Personal Events Project Contractual Agreements House Cost Control Training Programs Benefits Administration Compensation Micros Pricing Country Responsibility Brand Loyalty Labor Issues Purchasing Personnel Management Efficient Atmosphere Role Model Personal Styling Sourcing Food And Beverage Cosmopolitan Fundraisers Mac Arizona Outlook Sustainability Microsoft Word Proposal Writing Hospitality Special Projects Interviews Restaurants Onboarding Social Media Marketing Invoicing Budgets Banquets Problem Solving Marketing Strategy Sexual Harassment Aloha Recruiting Coordinated Performance Management

Shannon Elese Orr Education Details

Frequently Asked Questions about Shannon Elese Orr

What company does Shannon Elese Orr work for?

Shannon Elese Orr works for 1100 Group

What is Shannon Elese Orr's role at the current company?

Shannon Elese Orr's current role is Chief Operations Officer at 1100 Group.

What is Shannon Elese Orr's email address?

Shannon Elese Orr's email address is pc****@****msn.com

What schools did Shannon Elese Orr attend?

Shannon Elese Orr attended Arizona State University, Desert Mountain High School.

What are some of Shannon Elese Orr's interests?

Shannon Elese Orr has interest in Kayaking, Cooking, Skiing, Volunteering, Traveling, Yoga, Baking, Hiking, Music, Running.

What skills is Shannon Elese Orr known for?

Shannon Elese Orr has skills like Team Building, Merchandise, Costs Control, Consulting, Market, Suppliers, Prospects, Personal Experience, Expenses, Vendors, Windows, Sales.

Who are Shannon Elese Orr's colleagues?

Shannon Elese Orr's colleagues are Connor Hoffman, Alexander Penate, Jefferson Benavides, Benjamin Seabury, Jon Guhl, Mario Hernández Caballero, Michael Boyles.

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