Shannon Elese Orr Email and Phone Number
Shannon Elese Orr work email
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Shannon Elese Orr personal email
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I am a hard-working self-starter with 25 years of experience in operations, client management, and customer service. My strong analytical skills and keen attention to detail drive my success in various roles. I am a creative thinker and problem solver with a proven track record of high performance. With high energy, drive, maturity, and a good sense of humor, I thrive in dynamic environments.Throughout my career, I have excelled in strategic planning and execution, operational efficiency, cost control, and financial reporting. My expertise spans customer relations, leadership, marketing, inventory and quality control, program development, and business management. Additionally, I have a strong background in developing and implementing comprehensive programs, as well as training teams for exceptional guest contact and services.
1100 Group
View- Website:
- 1100group.com
- Employees:
- 8
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Chief Operations Officer1100 Group Jul 2021 - PresentOakland, Ca -
Director Of Business Operations1100 Group Feb 2021 - PresentPortland, Oregon Metropolitan Area -
Director Of Food And BeverageThe Porter Portland, Curio Collection By Hilton Feb 2019 - Mar 2020Portland, Oregon Metropolitan AreaResponsible for all day to day operations of 4 food and beverage outlets Coordinated, supervised, and directed all aspects of the F&B outlets, including staffing, forecasting, scheduling and inventoryAccountable to ownership with daily communications Managed and was responsible for all food and beverage P&LBrainstormed public relations and marketing initiatives Ensure all policies, procedures, licenses, permits and standard operating procedures were followedManaged vendor relations (food, beverage, liquor, and small wares)Curated and oversaw 4 F&B outlet food and beverage programs Review and give feedback to the management team on how to improve culture and service practice standardsHelped management over F&B outlets understand proper accounting practicesResponsible for all wine, beer, and liquor orders including management of inventory systemsDeveloped incentive plan to drive top-line revenueEvaluate and approve all performance evaluations, review payroll, P&LCreate, manage and review budgets for F&B outlets yearly, quarterly and monthlyEnsure continual management presence for all food and beverage department leads -
Director Of BeverageThe Porter Portland, Curio Collection By Hilton Jun 2018 - Feb 2019Portland, Oregon Metropolitan Area -
Beverage ManagerThe Porter Portland, Curio Collection By Hilton Nov 2017 - Jun 2018Portland, Oregon Area -
Director Of Beverage And Restaurant ManagerCosmopolitan Restaurant Aug 2015 - Aug 2017Telluride, Co• Designed, developed & refreshed robust best-in-market wine and cocktail program. • Recruited, hired and trained all incoming FOH staff • Responsible for all wine, beer and liquor orders as well as maintaining inventory systems• Responsible for all day to day operations of restaurant • Accountable to and daily communication with the ownership• Brainstormed ideas and promotions to generate and elevate sales and motivate staff• Handled weekly inventory and vendor relations to ensure timely and cost efficient purchasing of food, beverage, liquor, and small wares• Planned, managed and executed all events on premise• Implemented employee training program and SOP's for FOH and BOH.Vigilant costs control and expense reduction by managing seasonal items, reservations, happy hours customer loyalty program -
Food And Beverage ManagerThe Peaks Resort & Spa Nov 2014 - Aug 2015Telluride, CoManage all food and beverage outlets Responsible for creating training material and incentive programs for the staff Coordinate all departments and issue out weekly schedules Monitor the staff and instill the importance of customer service to all guests Oversee banquets and coordinate with all outlets to ensure successful events Recruit, interview, hire and train incoming staff Monthly inventoryImplemented labor strategies to help make department more profitable
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Design AssociateThe Mostyn Law Firm Mar 2014 - Feb 2015Houston, Texas AreaMake and execute design decisions based on clients’ needs and wants.Responsible for sourcing and purchasing material and merchandise for each project. Incorporate the customer's personal style and functional requirements to offer design ideas.Monitor the changes, technology, sustainability and other social influences of design industry.Relationship management with design clients, project contractors, and suppliers.Present and communicate design ideas, concepts and plans to clients.Invoice reconciliation and general accounting responsibilities.
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Director Of OperationsThe Rk Group Aug 2011 - Mar 2014Houston, Texas AreaResponsible for all aspects of executing a client event, including staff management, event layout and design, and relationship management with the client and premise staff. Coordinated efforts between sales, kitchen and front house staff to ensure client deliverables.Responsible for all scheduling all Houston Operations related staffAccountable for Houston Operations budget expenditures, labor management, and payroll reporting.Staff recruitment, on-boarding, development, and local human resource liaison. -
Event Coordinator And ManagerFour Peaks Brewing Co Jun 2010 - May 2011Tempe, ArizonaManaged a multimillion dollar restaurant and brewery with 100+ employees Launched a new company scheduling process, reducing overtime by 22%Developed and monitored labor, customer comps, food and beverage budget goalsCreated weekly sales incentives and rewards for front house personnelMonitored and reconciled daily sales reports, collections and bank deposits Analyzed vendor performance and spending trends Processed company payroll, accounts payable and accounting transactions Carried out disciplinary action and supervised the performance of personnel -
Event CoordinatorThink Events May 2008 - Jun 2010Scottsdale, AzIncreased catering and event business by 35% in six month period Broadened marketing and community awareness by utilizing multi-faceted social networking campaignManaged cost control by assisting the management regarding food, beverage, decoration and other equipment purchasedManaged all aspects of facility set up, food and beverages serviceSupervised all event personnel -
Operations CoordinatorOreganos Pizza Bistro Jun 2004 - May 2008Scottsdale, AzServed as primary catering and event contact for eight restaurants - ensuring brand consistency across all programs and materialsPlanned events from proposal phase through completion for individual restaurant properties Managed contracts and relationships with clients and other contracted vendorsAssisted in the planning, organization and execution of all eventsManaged sale, scheduling and coordination of private parties across all propertiesPerformed concierge services Spearheaded community involvement activities; such as a local Red Cross Event which raised over $10,000 to benefit Hurricane Katrina victimsTracked budget performance and developed reports for the Director of OperationsExecuted special sales incentive plans and marketing strategiesResearched and monitored competition and marketplaceOversight of customer relations and problem resolutionIn charge of conducting staff evaluations, executing training plan, beginning salary incentivesConducting candidate interviewsCreated and implemented training programs with the new staffProvided leadership in personnel, payroll, training, labor relations, and positive actionArranging continuing education and certifications for staffMaking company related policies and agreements
Shannon Elese Orr Skills
Shannon Elese Orr Education Details
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Communications -
Desert Mountain High SchoolGeneral Studies
Frequently Asked Questions about Shannon Elese Orr
What company does Shannon Elese Orr work for?
Shannon Elese Orr works for 1100 Group
What is Shannon Elese Orr's role at the current company?
Shannon Elese Orr's current role is Chief Operations Officer at 1100 Group.
What is Shannon Elese Orr's email address?
Shannon Elese Orr's email address is pc****@****msn.com
What schools did Shannon Elese Orr attend?
Shannon Elese Orr attended Arizona State University, Desert Mountain High School.
What are some of Shannon Elese Orr's interests?
Shannon Elese Orr has interest in Kayaking, Cooking, Skiing, Volunteering, Traveling, Yoga, Baking, Hiking, Music, Running.
What skills is Shannon Elese Orr known for?
Shannon Elese Orr has skills like Team Building, Merchandise, Costs Control, Consulting, Market, Suppliers, Prospects, Personal Experience, Expenses, Vendors, Windows, Sales.
Who are Shannon Elese Orr's colleagues?
Shannon Elese Orr's colleagues are Connor Hoffman, Alexander Penate, Jefferson Benavides, Benjamin Seabury, Jon Guhl, Mario Hernández Caballero, Michael Boyles.
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