Sun Communities and Sun Outdoors is a nationally recognized brand within the hospitality and residential property management industries. At Sun there is something for everyone from luxury resorts and exclusive 55+ retreats, to traditional campgrounds, to manufactured home communities for families.Providing a world-class customer service experience and service starts with the team we have working at all of our properties. We invest in resources and continued growth opportunities for our… Show more Sun Communities and Sun Outdoors is a nationally recognized brand within the hospitality and residential property management industries. At Sun there is something for everyone from luxury resorts and exclusive 55+ retreats, to traditional campgrounds, to manufactured home communities for families.Providing a world-class customer service experience and service starts with the team we have working at all of our properties. We invest in resources and continued growth opportunities for our team while providing inclusive, memorable experiences where everyone is welcome.Professional Responsibilities:• Lead all aspects of talent acquisition throughout the recruitment life cycle, including developing sourcing strategies, identifying candidates, and creating job descriptions.• Managed between 25 to 30 open job requisitions containing upwards of 50 positions at one time. Many job requisitions contained multiple openings.• Conducted between 8-12 candidate interviews and phone screens per day with both new hires and internal team members seeking promotional opportunities.• Published internal and external job requisitions for a diverse array of career openings at our corporate office, hospitality resorts, and manufactured home communities.• Career opportunities include fields related to: accounting and finance, food and beverage, guest services, IT and data security, human resources, maintenance, property and resort management, real estate development, and more.• Reviewed and screened applicant resumes, qualify candidates, conduct first round candidate interviews, and schedule interviews with hiring managers.• Prepared compensation offer letters and review company benefits packages with perspective hires.• Proactively sourced and invited well-qualified candidates to apply to job requisitions utilizing tools like Career Builder, Glassdoor, Indeed, LinkedIn, social media, and other platforms. Show less

• Starting in August 2018 and continuing through the November 6th midterm election cycle I was a Field Organizer for the Michigan Democratic Party in the greater Metro-Detroit Region.• Successfully helped elect the Democratic slate of candidates including Gretchen Whitmer and Garlin Gilchrist for Governor, Debbie Stabenow for US Senate, Rashida Tlaib for Congress, Dana Nessel for Attorney General, Jocelyn Benson for Secretary of State, and Megan Cavanaugh for Michigan Supreme… Show more • Starting in August 2018 and continuing through the November 6th midterm election cycle I was a Field Organizer for the Michigan Democratic Party in the greater Metro-Detroit Region.• Successfully helped elect the Democratic slate of candidates including Gretchen Whitmer and Garlin Gilchrist for Governor, Debbie Stabenow for US Senate, Rashida Tlaib for Congress, Dana Nessel for Attorney General, Jocelyn Benson for Secretary of State, and Megan Cavanaugh for Michigan Supreme Court.• Worked cooperatively with local party activists, leaders, and campaigns to achieve shared goals and grow local Democratic infrastructure.• Recruited, trained, and retained volunteers to engage voters in meaningful conversations about the Democratic vision for Michigan, and our candidates for federal, state, and local offices.• Established and managed a campaign field office and staging locations in the Metro-Detroit region.• Provided qualitative and quantified reports on all volunteer and voter contact efforts and engaged with data to identify trends and improve campaign performance. Show less

Have you ever dreamed of owning your own business? As a Trusted Advisor and Agency Ownership with Allstate you can make small business ownership a reality.Allstate Trusted Advisors control the full equity stake in a multi-line insurance and financial services agency. They are backed with national branding and corporate sales support. Our agents are dedicated leaders within their community and trusted business advisors to the neighbors they serve. Allstate provides auto… Show more Have you ever dreamed of owning your own business? As a Trusted Advisor and Agency Ownership with Allstate you can make small business ownership a reality.Allstate Trusted Advisors control the full equity stake in a multi-line insurance and financial services agency. They are backed with national branding and corporate sales support. Our agents are dedicated leaders within their community and trusted business advisors to the neighbors they serve. Allstate provides auto insurance, homeowners insurance, life insurance and investment products including retirement planning, annuities and mutual funds for individual, institutional and worksite customers, including more than 167 million households. For more than 75 years, Allstate leaders, employees and agency owners have been passionate about leading positive change in the US. Professional Responsibilities:• Proactively source, engage, and qualify candidates for Allstate Agency ownership. • Web-based sourcing campaigns created through Career Builder, LinkedIn, Monster, The Ladders, Wall-Street Jobs and Zoom Info.• Candidates are also sourced as they apply through our corporate webpage, allstateagent.com.• Manage candidate profiles in our Applicant Tracking System, Talent Connection ATS.• Ensure that sourced and contacted agency ownership candidates align with the business model and market strategy of Allstate.• Engage all sourced candidates via a one-on-one phone conversation.• Build a business network and maintain a candidate pipeline for future agency ownership opportunities.Pipeline is maintained through SmashFly CRM system.• Move qualified candidates through to the next stage of Allstate's recruitment cycle after qualifying phone conversation. Show less

Accomplishments:• Consistently exceed and surpass sales targets for new consumer and business wireless account growth. Target volume averages between 20 and 30 new accounts per month.• Customer Satisfaction Survey (C-SAT) rating of 100% or greater each month between December 2013 and present. Targeted goal to 100% is that 70% of all customers worked with rate their overall, in-store customer experience with you as highly-satisfied. As well, clientele are willing to recommend… Show more Accomplishments:• Consistently exceed and surpass sales targets for new consumer and business wireless account growth. Target volume averages between 20 and 30 new accounts per month.• Customer Satisfaction Survey (C-SAT) rating of 100% or greater each month between December 2013 and present. Targeted goal to 100% is that 70% of all customers worked with rate their overall, in-store customer experience with you as highly-satisfied. As well, clientele are willing to recommend Sprint to their friends and family as a result of their experience with a consultant. I have continuously exceeded the 70% customer satisfaction rating during this time frame.• Received a passing score on each monthly corporate audit conducted by district field management team. Complied with all government and corporate operational guidelines and procedures in each monthly audit.Job Description:• Front-line customer service representative and sales consultant.• Responsive to any customer concerns, questions or requests. Bringing strong product and brand knowledge to the customer when addressing any situation.• Generating new account and revenue growth from business and consumer wireless accounts, through building an individualized customer network and referral program.• Identifying client needs and developing solutions with a broad portfolio of wireless products and services, surpassing client expectations and building strong, trusting business relationships. Utilizing report built with clientele to generate future revenue opportunities.• Providing clientele with a thorough, engaging, consultative experience that ensures future business with and account growth from the client.• Striving as an individual and team member to meet and exceed daily and monthly sales figures.• A team leader, tasked with maintaining operational, procedural and compliance documentation which must adhere to federal and state legal regulations, in addition to Sprint corporate audit guidelines. Show less

Accomplishments:• Increased store's monthly Customer Service Index score from 56% in May to 78% by the end of October; number measures total customer satisfaction from customer survey. Required 70% satisfactory score.• Simultaneously improved store's overall customer service performance, while managing to reduce labor and payroll expenses through development of new associates.Job Description:• Interfaced directly with customers to provide service that ensured… Show more Accomplishments:• Increased store's monthly Customer Service Index score from 56% in May to 78% by the end of October; number measures total customer satisfaction from customer survey. Required 70% satisfactory score.• Simultaneously improved store's overall customer service performance, while managing to reduce labor and payroll expenses through development of new associates.Job Description:• Interfaced directly with customers to provide service that ensured the highest level of satisfaction. • Driven to ensure that the customer experience provided daily by all associates went above and beyond customer's expectations. Ensured that my team and I were providing an experience positioned to gain long-term business with the clientele.• Team leader and talent coordinator responsible for staffing, training and maintaining a workforce of 12 employees and coordinating teams on a daily basis. • Lead a team of associates that were apart of an organized labor group: United Food and Commercial Workers Union.• Administered training and development programs for new hire associates to meet guidelines for superior customer service and job performance.• Monitoring daily work environment to ensure that all state and federal workplace guidelines and regulations were being met. Including adherence to all OSHA, EEOC and NLRB guidelines and procedures.• Budgeted and managed associate payroll and hours. • Developed and maintained a daily store fiscal action plan by reviewing the store's individual profit and loss figures. Supervised accounting for all store monetary transactions. • Collaborated with vendors and suppliers to maintain adequate inventory. Merchandised the store according to company profit planning procedures. Show less

Accomplishments:• Maintained monthly Customer Service Index score at or near 85%, above the companies minimum required score of 70%.• After completion of management training program I was promoted to an Assistant Store Manager in May 2012.Job Description:• Interfaced with store clientele. Provided a superior customer experience that went above and beyond the current transaction; working to win customer loyalty for future business with individual store… Show more Accomplishments:• Maintained monthly Customer Service Index score at or near 85%, above the companies minimum required score of 70%.• After completion of management training program I was promoted to an Assistant Store Manager in May 2012.Job Description:• Interfaced with store clientele. Provided a superior customer experience that went above and beyond the current transaction; working to win customer loyalty for future business with individual store location and the greater company.• Store leadership position with the responsibility of collaborating and leading fellow team associates on a given shift rotation.• Worked closely with vendors and suppliers to maintain adequate inventory and keep the store on a pathway to fiscal profitability. Merchandised the store according to company profit planning procedures. Show less

Accomplishments:• Promoted to an in-store leadership position as a Shift-Supervisor in August 2009.Job Description:• Interfaced with store clientele on a daily basis. Provided a superior customer experience that went above and beyond the current transaction; working to win customer loyalty for future business with individual store location and the greater company.• Merchandised entire retail-store in accordance to company guidelines and procedures.