Michael Mcglashan Email & Phone Number

Striving to deliver exceptional customer sales and service outcomes for our Brand. Michael is accountable for leading +2000 passionate “Retailians” across 140 stores, focusing on team culture, performance management, and resource optimization.

Adelaide, Australia

General Manager Retail TLS SA/WA

Adelaide

• My primary role is to develop and manage the consumer sales programs and operations team to implement and deliver sales and customer service objectives. Identify gaps in the current national program of work and build.
• Leading and… Show more My primary role is to develop and manage the consumer sales programs and operations team to implement and deliver sales and customer service objectives. Identify gaps in the current national.
• Leading and executing TCW's consumer sales strategy.
• Liaise and negotiate TCW's channel requirements within the Telstra Consumer channels group.
• Provide sales leadership and functional direction to TCW's regionally based Commercial Specialists and Area General Manager (AGM) teams.
• Lead a sales and operations team to help scope, create, develop and execute new sales opportunities.

My primary role was to drive broadband sales, corporate and customer relations, event management, down to product training. I built and delivered sales opportunities across internal Telstra and the external dealer/retail channels. I worked across all levels from Executive Director to sales staff to set and deliver BigPond sales strategies and target.

Retail Buyer

Associate Diploma 3 Years, Marketing

Hsc

Leadership Skills, Negotiation Skills, Communications Skills 1 & 2, Presentation Skills, My Mentor P