Product Development Manager
London, England, United Kingdom
I was responsible for refining and expanding the range of UKEF's export-enhancing products. Five highlights were:(a) Senior Responsible Officer for the development and launch of the "game-changing" General Export Facility, publicly supported by the Chancellor and Prime Minister. Required close collaboration with five major UK banks, including agreeing legal documentation, data definitions and data reporting requirements.(b) Catalysed the rejuvenation and digitalisation of UKEF’s export insurance product. Conducted a comprehensive cross-divisional discovery, identified key product data requirements, undertook market research, and delivered the necessary proposal to trigger a project.(c) Authored one of the top scoring proposals to the Department for International Development’s “Prosperity Fund”; a multi-million-pound “Concessional Export Finance Facility” to boost UK exports whilst supporting Developmental goals.(d) Drove a multi-billion pound expansion in the capacity and flexibility of some of UKEF's fixed interest rate products. Used persuasive analysis and data visualisations to gain buy-in from HM Treasury Ministers.(e) Developed the first iteration of a portfolio management framework and used it to procure reinsurance (via competitive bidding) to mitigate portfolio risk concentrations; all underpinned by extensive data analysis.(f) Enabled a more uniform customer experience by developing an evolving, internal encyclopaedia of underwriting policies and process checklists. It is now ingrained in the organisation's culture.