• Oversee the technical audio-visual aspects of events for up to 2,500 attendees.• Produce audio and video content for keynote presentations, conference receptions, and awards ceremonies.• Proactively anticipate client needs and respond to unexpected requests and changes.• Schedule staffing and event timelines from setup through teardown.• Prepare and call run of show.• Manage interpersonal dynamics in times of high stress.• Provide exceptional customer service to generate repeat business with clients including IBM, Abbott Labs, and PSAV.

• Sourced equipment, scheduled staff, and created timelines for events for up to 2,000 attendees, supporting annual Swank revenue of $2 million.• Hired 3rd party vendors for rentals and services.• Organized, inventoried, tested, and repaired all venue equipment.• Assisted sales team with all request for proposals. • Managed multiple events throughout the hotel, and coordinated all needs with hotel staff.

• Sourced equipment, scheduled staff, and created timelines for events for up to 1,000 attendees, supporting annual Swank revenue of $1.2 million.• Performed all other Project Manager job duties listed under previous role.

• Facilitated and anticipated hotel and client requests and needs, supporting annual Swank revenue of $5 million.

• Met and exceeded budget and revenue goals.• Worked with staff at multiple venues to coordinate a seamless and positive experience for clients.• Purchased, organized, transported, and repaired for inventory of audio equipment and merchandise. • Managed scheduling, budget, equipment set up, and operation for recording sessions. • Assisted sales staff in creating and securing contracts with clients.