Michael Mendes Email & Phone Number

New York, Ny, Us

Nj/Nyc

As the CRO at TechTriad, I lead a dynamic sales team focused on driving revenue growth, building meaningful client relationships, and expanding strategic partnerships. With nearly two decades of professional experience, I bring a results-driven approach to identifying opportunities, optimizing processes, and delivering innovative solutions to meet client needs.My leadership style emphasizes collaboration, motivation, and continuous improvement, empowering my team to exceed goals and achieve measurable success. I thrive on cultivating long-term partnerships and implementing strategies that align with organizational objectives and foster sustainable growth.Let’s connect to discuss business development, team leadership, or opportunities to collaborate in tech and innovation!

New York City Metropolitan Area

• Expanded business through exceptional customer service and strategic partnerships with stakeholders and executives, resultingin over $20M in revenue generation with a leading Biotech company.• Exhibited strategic thinking, influence, and relationship management skills in building relationships with key decision-makers, establishing major accounts, and earning client loyalty.• Leveraged strong organization, self-motivation, perseverance, and creative problem-solving skills to consistently achieve personal and corporate objectives.• Led partnering account teams to identify, architect, and close new projects, ensuring exceptional outcomes for all customers.• Implemented MEDDIC to revitalize underperforming teams, resulting in recovery of $4M+ in lost sales within a month.

Scotch Plains, New Jersey, United States

• Directed a 15-member global team, specializing in health and pharma sectors, establishing a prominent presence in the industry. • Utilized the MEDDIC sales methodology to elevate sales and pipeline performance, surpassing predefined goals. • Employed CRM analytics to pinpoint and address areas requiring team improvement.• Communicated with the sales team to conduct the Quarterly Business Review (QBR) for both sales and management.• Led competitive analysis efforts and GTM strategies, ensuring their effectiveness in capturing market opportunities.• Championed project management practices across diverse projects, prioritizing cost containment and adherence to deadlines.• Achieved a 200% growth since the introduction of CRM system in 2021 by collaborating with marketing company and BDR team.• Implemented cold calling strategies and cultivated partnerships to augment pipeline viability, achieving a 150% increase in conversion rates and pipeline growth through diverse methods such as LinkedIn, Navigator, personalized emails, marketing email sequences, and trade show participation.

Nyc & Nj

• Orchestrated a wide range of duties, including team supervision, sales generation of data security services/data center colocations, consulting services, and SaaS software implementation.• Chaired regular sales meetings to provide personalized coaching and mentoring sessions to 25+ team members.• Implemented an incentive and benefits package that increased employee retention rates by over 50% within two years.• Analyzed the data center with CEO and recommended upgrades, including enhanced equipment, a state-of-the-art temperature control system, and backup solutions.• Expanded company revenue from $10M to $40M within three years through sales strategies and targeted marketing plans.• Achieved 130% of plan amidst COVID by creating a sales strategy training manual, leading to increased revenues via staff retention.

Greater New York City Area

• Led direct sales activities and channel partnerships tailored to support complex product lifecycle solutions within the Northeast region of the United States.• Acquired accounts through relationship building and engagement at North American trade shows.• Attained $1.9M in year-to-date sales by cultivating productive relationships with a prominent North American vitamin company

Greater New York City Area

• Managed the acquisition of over 400 new business accounts in the N.J. and P.A. territories while prospecting clients in collaboration with internal teams.• Enhanced customer satisfaction by discussing potential solutions and exploring new opportunities for modernization, cloud services, security enhancements, and growth in IBMi and IBMz systems.• Exceeded quarterly quota by 115%, achieving sales of $500K+ in first quarter and closing deals worth $300K in third quarter.

Nj

• Provided strategic sales support for enterprise-wide IT asset management software solutions and analytics to boost client satisfaction and optimize IT infrastructure.• Doubled sales goals by developing a strategic plan, networking at trade shows in South America, and utilizing fluency in Portuguese and Spanish.• Exceeded the $1.3M quota by generating sales totaling over $2.4M, securing accounts with notable companies including Bose, Emblem Health, Barclays Bank, Lloyds Bank, Petrobras, and Banrisul Bank Brazi

Princeton, Nj

• Leveraged consultative selling skills and strategies to meet objectives and surpass sales goals. • Demonstrated proficiency in designing compelling presentations, managing large territories, and expanding key accounts, delivering a SaaS solution, and driving enhanced ROI.• Secured contracts with three Fortune 500 accounts, comprising two in the financial sector and one in healthcare, generating $1.2M in revenue from SaaS solutions.• Accomplished 120% of year-to-date quota, ranking 4th among 25 sales representatives by developing a territory plan focused on clients in Zycus verticals.

• Supervised personnel assigned to the region and managed organizational issues in compliance with company operations. • Motivated the branch sales managers to excel in their jobs; built and improved company’s image on the market. • Planned business strategies for generating high revenues, ensuring success of assigned targets; prepared action plans for attaining expected sales levels.Accomplishments:• Established goals for the department and assured all critical deadlines and targets were met or exceeded by sales managers through coaching, motivation and developing competitive incentives. • Reached 150% of plan with PMT and overall team was 120% of plan.

New York City Metropolitan Area

Area Sales Manager• Directed sales team to achieve and exceed in their assigned targets; expanded target markets through focusing on key industries. • Supervised productive performance of the sales staff, maximizing and prioritizing at the profitability of the company. • Organized training programs and contests for the staff and provided new ideas on how to increase revenues. • Cooperated directly with accountants, customers, lawyers and bankers with the purpose of developing new referral sources. Accomplishment:• Developed new customer accounts by effective cold calling; achieved most proposals and appointments within a 30-day cycle.

New Jersey, United States

• Maintained company’s contact database management with up-to-date contact and activity details; created new accounts to keep sales at the high level. • Established contact with potential customers; maintained productive communication with new and existing customers to advertise the product sales and deliver account strategy.• Responded to sales inquiries from new and existing clients, setting and meeting annual sales goals and targets. Accomplishment:• Developed innovative ideas for product presentations, trade shows and exhibitions; cooperated with banks and accountants for the purpose of generating leads.

New Jersey, United States

• Identified accounts with shrinking revenues and created strategies to resolve the issue and retain customers; closed 3 accounts successfully with collective value of $165,000 in 3 months. • Supervised product marketing team, getting customer feedback utilized for effective product improvement. • Coordinated with sales team to find ways to increase the number of clients; ensured that customer needs are satisfied. Accomplishment: • Monitored performance, keeping the company budget in mind and suggesting measures to maintain and exceed profits; achieved 175% quota.

New York City Metropolitan Area

• Delivered high-impact presentations on demo products for C-class executives, teaching consultative selling techniques. • Prioritized at achieving high closing ratio by applying innovative sales techniques and utilizing effective leadership as well as motivational abilities.• Created new accounts and increased company’s popularity and revenue by predicting market trends and reviewing sales reports. Accomplishments:• Received President Club award in 2004,2005 and 2006. • NYC highest percentage of quota 143%. • First to qualify to South Beach Quarterly trip at 200% of quota.• Qualified to Quarterly trips to South Beach, Rhode Island, and Lake Placid 130%.• Top qualifier to Victoria Island at 143% of plan only top 3% qualified.