Michael Grey, M.A. Email & Phone Number

Redding, Ca, Us

I oversee the day-to-day activities of the organization across our seven core impact states of Arizona, Georgia, Michigan, Nevada, North Carolina, Pennsylvania, and Wisconsin, ensuring Rise is managed and performing efficiently and effectively. I will also serve on the Executive Leadership Team to ensure that our policies, procedures, goals, and strategies remain fully aligned with Rise's overall work culture and mission/values. I report directly to the Chief Operating Officer & Senior Communications Advisor to the CEO.Functions Include: Defining, implementing, and revising operational policies and guidelines that will improve Rise’s day-to-day operations; Leading the implementation of Rise’s culture goals; Working with Rise’s Executive Leadership to ensure Rise’s work environment is safe for all employees at all levels; Developing job descriptions, hiring competent personnel and overseeing employee onboarding and training programs; Assisting the Director of Basic Needs in addressing student basic needs through continued direct support, advocacy, and consultation; Developing staff evaluation parameters (Rise’s biannual 360 Reviews); Managing Rise’s benefits programs (medical, dental, vision insurance; 401(k), etc.); Ensuring operational compliance across the organization and externally; Managing tax season with Rise’s bookkeeper; Managing state tax registrations and required state audits; Running payroll and reimbursements for the organization; Sourcing necessary vendors and implementing relationships for the benefit of organizational priorities

Under a partnership with the University of Southern California (USC) and the Good Neighbors Grant (GN), I was tasked with creating a direct service program modeled after Rise's Student Navigator Network. The difference? This was created to be more like a collaborative, with the program working with USC and two non-profits (Foster Nation to support folx with experience in the foster care system and Southern California College Attainment Network). 300+ Students were supported all across California with getting their basic needs met so they can remain enrolled in college. We employed two amazing peer Navigators (@Jazmin Rojas Resendez and @Elijah Bennett).

Remote

As the Deputy Director of Operations for Rise, I work across the organization in both divisions: the Student Navigator Network (Basic Needs) and the Organizing and Advocacy (Issue Advocacy/Affordable College) teams. I report directly to the Chief Operating Officer (COO) and the Director of Case Management/The Student Navigator Network.Functions include: Coordinating and supervising daily operations, including researching and presenting new formats, for accomplishing the work of the Student Navigator Network; Directing and maintaining all technical aspects of the Student Navigator Network in the areas of Customer Relationship Management (CRM), Project and Program Management, Case Management, and Training; Developing and evaluating program strategies and goals for the Student Navigator Network; Creating a scalable onboarding system for FTEs and Independent Contractors; Assisting the COO in improving and monitoring the organization’s payment and reimbursement systems for FTEs and Independent Contractors; and Assisting the Chief Operating Officer in all aspects of HR, including ensuring the successful completion of Rise contracts and W9s; maintaining updated team member information, etc.

Remote

In this role, I assist the Director of Case Management (DCM) in all operations systems and projects as directed. Responsibilities included: Developing a comprehensive training manual for the Student Navigator Network, Designing and improving the system for case-management, Implementing a CRM (HubSpot), Creating and facilitating training on using HubSpot for case-management, Providing ongoing technical support for HubSpot, Investigating additional features for making the navigating process more efficient, and Assisting in outreach efforts (creating templates, uploading contacts, etc.). I am also involved in high-level changes to the design of the network of programs, including coming up with feedback on implementing changes from the intake process to the follow through of the case management process to the collection of final survey data for evaluation.

Remote

Designed a Fellowship to help college students who have experienced the foster care system advocate for themselves and for the foster youth community. The overall goal of this Fellowship is to engage the foster youth community in advocacy and encourage the passage of CA bills AB-396, AB-403, and SB-20, all bills that support basic needs for students and young people, especially those who have experienced the foster care system. I developed the Fellowship and served as the Lead for this initiative. I created and facilitated the training for this initiative and directly co-supervised the Fellows and their day-to-day work.

Remote

In this role, I assisted the Director of Case Management (DCM) in all operations systems and projects as directed. Responsibilities included: Developing a comprehensive training manual for the Student Navigator Network, Designing and improving the system for case-management, Implementing a CRM (HubSpot), Creating and facilitating training on using HubSpot for case-management, Providing ongoing technical support for HubSpot, Investigating additional features for making the navigating process more efficient, and Assisting in outreach efforts (creating templates, uploading contacts, etc.).

Remote

As a Student Navigator, the bulk of the position is to provide direct and personalized case management to students. This involves identifying, planning, accessing, advocating for, coordinating, monitoring, and evaluating resources, supports, and services. Since the program was created in March 2020, I have also helped create a case-management system that will be used by all future Student Navigators.Rise is a student-led and student-focused nonprofit organization. Some of the major issues focused on include, college affordability, recruiting and mobilizing student voters for the 2020 election, COVID-19 relief, and achieving greater success for college students. The Student Navigator Network is a brand new program under the parent organization Rise.

The Guardian Scholars Alumni Advisory Committee, “GSAAC,” was founded with the dual purpose of providing opportunities for current Guardian Scholars to connect with Alumni for mentorship, opportunities, and networking; and to provide opportunities for the Guardian Scholars Alumni to remain involved in the Guardian Scholars Program (GSP) after graduation and find opportunities to give back to the foster youth community. GSAAC is comprised of an External Director, Internal Director (UC Merced Guardian Scholars Program Leadership/Professional Staff), and 3 Committee Members (GSP Alumni).GSAAC has three major goals and outcomes... (1) Connect interested current Scholars to Alumni for mentorship. (2) Provide opportunities for Alumni to stay connected with UC Merced’s Guardian Scholars Program. (3) Help expand Guardian Scholars Program initiatives in conjunction with current Guardian Scholars professional staff, student staff, and scholars.

Merced, California, United States

Served as a liaison between the Program Coordinator and a team of 3 Student Coordinators. In this role, I met with the Student Coordinators on a weekly basis to delegate projects and occasionally lead professional development opportunities. Heavily involved in the creation and facilitation of onboarding and continued training(s) for the Student Coordinators. Co-developed the first-ever evaluations for 80+ scholars and 3 Student Coordinators, in the form of survey(s), self-evaluation(s), and focus group(s).

As a Student Coordinator, I am tasked with creating events and programs for our scholars. In this role, I have taken on many initiatives and have played an integral part in re-organizing and reframing the program, its requirements and services, and its methods for communicating with its scholars.

Roseville, California

I worked as a paid summer intern in the pharmacy. In this role, I was given the opportunity to shadow pharmacists, doctors, medical assistants, LVN's, and business professionals. In working as an intern, I underwent eight weeks of working in the pharmacy Monday through Thursday and on Fridays I had professional development. On my professional development day, I was trained in public speaking by professional Toastmasters and was trained in developing a professional network.

Master'S In Educational Leadership & Policy Studies, Higher Education/Higher Education Administration, 4.0

Co-Authored Thesis/Project: Beyond the Classroom: A Qualitative Exploration of the Lived Experiences of LGBTQIA+ Students & The Impact.

Bachelor'S Of Science, Human Biology, 3.913

Activities and Societies: Graduated Highest Honors, 2021 Chancellor's Golden Lynx, 2019 - 2020 | Student Ambassador Regents Scholars, 2017.

Human Services, General

Decided to use part of my gap year to become more familiar with the Human Services Industry. In working in the realm of case management.

Certificate Of Completion, Pharmacy Technician/Assistant

Completed 260 hours of Study from PassAssured

Diploma, 4.43 (Total Weighted Gpa)

Activities and Societies: College Scholarship Federation (CSF), Early Academic Outreach Program (EAOP), Bible Club, Spanish Club I have.