Michael M. Email & Phone Number

Chelmsford, Massachusetts, United States

Bedford

● Developed applications to support organizational operations, productivity, and efficiency. Continuously created apps from backend to frontend and made changes to preexisting code, improving UI/UX. ● Presented and facilitated meetings and demonstrations with senior leaders. Collaborated with business team members on Waterfall and Agile development projects to perform enterprise app development. ● Participated in high priority projects. Managed app development processes, met with customers, created a list of priorities, and implemented it. Keep close relationships with customers to ensure that their needs are met and adjusted dynamically to their requirements. Informed the managers about changes and progress. ● Trained our team on coding practices, debugging strategies, and provided assistance with utilization of in-house tools.

Waterville Valley, Nh

Database Management ● Developed an application that collected logistical data regarding group sales and helped the owner make better financial predictions for upcoming events by analyzing past patterns in the recorded data. ● Created a database of past and future customers to monitor and analyze the most profitable allocation of rooms. ● Analyzed demographics of consumers and identify new marketing opportunities for the innCustomer Relationship ● Acquired conflict resolution skills, and leadership skills that helped improve the team and the business.● Developed an ability to multitask and prioritize departmental functions to meet deadlines.● Improved Overall Satisfaction scores to maximize the guest and associate experience.

Waterville Valley, Nh

Plymouth, Nh

Jeffersonsville, Vt

July 2011 - August 2011May 2013 - August 2013

Londonderry, Vt

Hanover, Nh