Michael Merchant Email & Phone Number

Kansas City Metropolitan Area

Overland Park, Ks

Kansas City, Mo

Kansas City, Missouri Area

A health and nutrition store that sells vitamins, supplements, and products for sports nutrition, weight management, and healthy living; company has thousands of franchise and corporate stores across the US.• Headed more than 1,200 corporate and franchise related locations across 20+ states, including high-growth areas such as Texas and California. Owned full P&L accountability for $400M annual revenue.• Coached store managers/associates on achieving all bottom-line goals while enhancing sales, customer service/relations, operations and merchandising compliance, and shrink awareness/improvement.• Led new store site evaluations and partnered with corporate real estate team to find new sites for both corporate and franchise operations; opened 20 to 30 corporate locations per year across the region.• Directed local marketing efforts to create brand/company awareness while driving incremental sales.• Developed and managed positive franchise relationships and successfully led a project plan to roll-out 84 new franchise stores in a compressed timeframe; delivered on-time and on-budget. • Co-chaired a corporate committee that completely redesigned store operations and business processes, resulting in a reduction in overall store tasks, increased time for servicing customers, average ticket growth, turnover reduction, and a greater sense of ‘ownership’ among store managers and associates.

Kansas City, Missouri Area

Managed a district of 13 Regional Sales Directors, consisting of up to 400 corporate stores located across 16 states; administered P&L on $100M annual revenue.• Improved sales and operations, drove steady new store growth, achieved numerous performance and sales awards, and earned recognition as sole company trainer for DSD position. • Coached and supported training efforts for new Divisional Sales Directors and Regional Sales Directors in Canadian Division, both in the states and their home markets• Achieved a second-place overall corporate rank for position tenure based on operating and results.• Wrote multiple store training modules, including “Total Store Selling Experience,” “Total Store Stocking Experience,” “Total Store Service Experience,” and “Anatomy of RSD/DSD Store Visitations.”• Recruited and trained new field leaders, mentoring them to higher positions within the company.• Created and implemented a successful merchandising and sales program for Low Carb Products in the Minneapolis market which was adapted companywide and resulted in increased publicity for the diet.

Madison, Wi And Kansas City, Mo Areas

Directly supervised and managed up to 41 corporate store locations across multiple states.• Relocated to Kansas City market at company request to drive improvements in sales, shrink, and profit.• Reduced shrink in the market and improved sales above expectations, resulting in being awarded both the Company VP Award for overall sales metrics achievement and Division 4 Regional Sales Director of the Year for the first full year in new market.*Career Note: Prior professional experience includes District Sales Manager for Trans World Entertainment, Store Director at Toys-R-US, and Store Management at K-mart Corporation.

Bachelor Of Arts, Business Managment

Associate'S Degree, Liberal Arts