Michael Molitor Email & Phone Number

Greater Minneapolis-St. Paul Area

Create and update systems documentation and Manufacturing Assembly Plans to meet FDA guidance.Review and plan technology platforms to interface with Cardiac Ablation medical devices and software.Testing engineered prototype design.Utilize various software and documentation management systems to support Research and Development department; Windchill, Jira, Perforce, and Wiki.Assist in bridging design, manufacturing, and field needs to maximize product serviceability and stability.Interface with various vendors to maximize product performance and customer satisfaction, review product roadmaps, and facilitate vendor review meetings.

Minnetonka, Mn

Plan, monitor, and conduct software and hardware installations at medical facilities both domestically and globally.Mentor and educate team members and global partners to increase international customer installations.Assist Customer Support department with difficult issues and act as a subject matter expert.Interface with sales staff to assist with planning customer Go-Live schedules and conductuser acceptance testing.Design education plans for customer support staff on general functions, application anduser configurations. Provide application and installation improvement ideas to corporate engineering anddevelopment departments.Build relationships with customers to facilitate product adoption and improvement.Plan domestic and international travel to maximize customer scheduling and preservebudget dollars.Help during application roll-out to maximize user acceptance.

Des Moines, Ia

Install and configure customer shipping systems and software; implementing data conversion between systems..Update enterprise applications within local servers and systems.Plan and support system and application upgrades for logistics business unit.Support user needs and education requirements to minimize support calls.Manage the technical needs for one of two corporate billing sites in the world.Implement and test disaster survival plans.Provide assistance with various internal and external audits.

Appraise systems in use at city and county governments for possible upgrade or install.Define specifications for AS/400 and IBM PC hardware and provide ordering documentation.Conduct project planning for conversion from other vendor systems to “Solutions” systems.Attend and manage various sales forums. Manage booth attendance at various trade shows.

Perform site surveys prior to installation of satellite-based multimedia point of sale marketing system.Manage vendor installation of cabling and site modifications.Perform system installation, initiation, and testing prior to go-live.Provide technical support and break-fix during go-live and after system is in production.Assist marketing manager with promotion design and management of part-time people within themidwest region.Responsible for adding three new customers to network and expanded the area of coverage ascompany expanded.

Bs, Management Info Sys / Finance

Completed a double Bachelors degree while working at UPS. Classes across the spectrum of business including Finance, Logistics.

Aas, High Tech Computers

Completed degree as a working student. Became an active member of the Electronics Club. Participated and planned the largest fund-raising.