Customers are key and building relationships! Helping both parties are what matters! I love being a bridge builder who is experienced in domestic and global travel and still enjoys it. I excel at developing business relationships that build teams with customers, vendors, and my organization. My focus on customer success helps me maximize end user adoption and improves results of the project. Helping the user understand technology on their terms with focus on how to implement and augment their work is a passion. Specialties: Assisting customers in maximizing returns from their technology investments, installation of workstation and server hardware, software implementation, system support, designing education plans for technical teams, utilization of testing plans, customer and sales support, on-going customer assistance and application optimization, travel planning both globally and domestically, managing constrained resources to maximize results, working with varying competing demands to complete varying objectives. Mentoring and the education of team members and junior analysts. Anything that aids in getting the job done with a smile. Enthusiastically enjoys making other's jobs easier!