Michael Møller Email & Phone Number

Copenhagen, Dk

Denmark

Nordic responsible for the Cards and Payments area.

Denmark

Set and define the long-term compliance vision and card scheme strategy for Cards and payments.Execution and monitoring of the compliance strategic development and in line with overall product strategy.Prioritize the backlog according to card scheme and compliance demands.

Copenhagen Area, Denmark

Commercially responsible for all Credits, Card and Payment solution in our B2C and B2B channels.

Copenhagen Area, Denmark

Delivered a 2 year assignment, as Lead BA on a new Card Program, with coordination of more than 10 major subprojects. Besides the implementation of a new Cards receivable system, the sub workstreams include:- Customer Migration- A new Mypage for Cards incl. Secure Selfservice elements- Originations- Collections- New Insurance product & Insurance Partner- Billing & Statementing incl. BetalingsService integration (direct debit)- New Card Scheme certification- Card production incl. Chipprofiling & Certification, - 3DS. On top of this comes all of the process framework needed for a green field system introduction, in Finance, Treasury , Operations (front & back), collections. Main responsibility & personal contribution has been the overall Design of the System(s) information & process flows, drive and ensure that all changes within the multi project program, were aligned to strategy & design, and communicated to the proper channels.

Business Analyst with focus on Business Automation & Payment Soutions.Nordic RIM Leader- Responsible for Roll out of Cross Nordic Record & Information Management Program.- Project & Program Management- Business Case DevelopmentAdditional ResponsibilitiesCards & Authorization Development Financial Product DesignAppointed Lead analyst of Cards Feasibility Study (05.2014)

Core Process Responsibilities:Change Management:- Planning, Analysis, Prioritization & Approvals, Workshop FacilitationDevelopment Management:- Supporting IT Business Development Strategy on Software, Hardware and Architecture.Test Management - Execution of UT/SIT, QA, UAT & PVT. Focus on reusability and test automation. Release Management- Managing Release based development processes, Dashboards of progress and Planning Deployment.

Accountable for the Core Receivable Systems, Cash Flows, Cards & Payment Services.IT Process Owner of- Change Management- Test Management- Control Record Management- NPI – Product DesignVisionPLUS Receivable Management- Vendor Management, incl. contract negotiation- Management of 24/7 Offshore Support- Application Management & Development- 2nd Level application supportService Delivery activities- Capacity planning- Monthly Reviews- Planning Software & Hardware upgrade of Mainframe environment- DR Planning & Execution

- Development of IT Change Management Process and Local Policies, mainly around the VisionPlus Application.- Chair of Local Change Control Board- Member of the Nordic & Baltic Change Control Board:- Ensuring secure development of the shared application code- Scheduling of development and regression testing time frames & Resource Allocation

- Operations process and system specialist- Development of dashboards, for FLA and Department KPIs- New process implementations in Customer Service and Back Office- Development of Training Material- SOX, Audits

- General Customer Service Activities- New Application Underwriter- Implementation of S2S and Insurance Sales- Primarily allocated as Operations resource dedicated to Projects

- Outbound sales Canvas- Booking of own meetings- Meeting with Customers- Policy Creation/booking

Math, English, Physics

Education record

High School

Activities and Societies: Rotary Youth Exchange Program. Host by the Eugene Delta Rotary Club.