Michael Morse Email & Phone Number

• Responsible to maintain 415 KB Toy Stores across the country, including Puerto Rico and Guam. • Responsible for running Promotion software to the KB Toy Store chain through the KB Toys Mainframe. • Responsible to upkeep Stores Computer Frame Network and fix to Networking issues.• Responsible for troubleshooting Linux Operating System. • Responsible for creating and updating Excel Spreadsheets with Store Data. • Responsible to maintain Microsoft Access Databases. • Responsible for listening and fixing Customers issues. • Responsible for taking Spanish speaking customers when there was no one in the department who spoke Spanish at the time. • Talking with the Customers, making them feel 100% satisfaction with KB Toys.• Responsible for troubleshooting all Store Hardware and Software issues. • Responsible for tracking Truck shipments. Maintaining the consistency of arrival at KB Toy stores and pick up from the Warehouses.

• Responsible for washing all dishes and cooking utensils. • Responsible for cleaning the kitchen and dish room at the end of the night.• Responsible for cooking all meals. • Responsible for clearing and setting all tables.• In charge of greeting each and every customer and seating them in the restaurant.• Responsible for catering to their every need when waitresses were busy.