Michael Mueller Email & Phone Number

Chandler, AZ

• Lead and manage global, multi-functional teams to drive continuous quality improvement activities and resolve systemic quality problems
• Drive resolution of customer reported and internal quality issues, leading the team in the problem resolution process
• Customer advocate for assigned accounts, establishing relationships with key account representatives and represent the voice of the customer in internal meetings

• Drive Automotive Quality Management, including defining/implementing QA Standard and best practices.
• Lead all Automotive Product qualification based on AEC-Q100 guidelines, including gap analysis, testability, characterization, and defect screening of automotive products.
• Work with all different disciplines and also manufacturing facilities to implement continuous improvements program and “zero defect” methodologies for Automotive products.
• Develop, implement, maintain, and train all of the fundamental Automotive product quality core elements / tools, including Process and Design FMEAs, MSA, SPC (Process capability & Process performance of variable data.
• Lead all activities leading to the completion of the PPAPs and securing the Customer approvals.
• Lead DPPM reduction activities aiming at an ongoing DPPM reduction across all products focusing on achieving target zero DPPM for automotive products.

• Responsible for >6 simultaneous qualifications of new MEMS microphone product introductions that represented 1/3 of 2016-2017 growth revenue.
• Oversaw several international cross functional teams to solve complex issues and maintained zero disqualification record.
• Support of very high volume manufacturing +200million units a year along with balancing new tool introduction.

• Over saw several automotive qualifications of pressure and accelerometer sensors in multiple applications in accordance with AEC-Q100.
• Optimized new test platforms to maximize yield, test time and maintain coverage.
• Minimized impact of design errata to customer samples through innovative test screening insertions with DPAT limits and SPC.
• Maintained production launch schedule throughout transition to new foundry.
• Formulated multiple DOEs to determine root cause of packaging related failures.
• Collaborated with multifunctional teams to address customer returns from quality incidences and determine root cause.