Daily tasks include, but are not limited to; backup media processing, reacting to automated alerts generating by the monitoring platform, reporting writing and generation, BACS file processing, collection of data for audit purposes and in some cases analysis of that data. Configuration and installation of PC and server hardware and software, Configuration and support of PCs, Windows, e-mail systems, networks and Change Management. This job incorporates a shift pattern allowing… Show more Daily tasks include, but are not limited to; backup media processing, reacting to automated alerts generating by the monitoring platform, reporting writing and generation, BACS file processing, collection of data for audit purposes and in some cases analysis of that data. Configuration and installation of PC and server hardware and software, Configuration and support of PCs, Windows, e-mail systems, networks and Change Management. This job incorporates a shift pattern allowing for 24/7 coverage and involves weekend and weekday shift pattern working. The shift pattern consists of a four-on/four-off rota of alternating 12 hour day and night shifts. Key skills Needed for the role : – Windows Server troubleshooting.Strong Windows Desktop knowledge (i.e. Windows 7/8/10)Strong Microsoft Office experience.Active Directory AdministrationDesktop / Laptop DeploymentSoftware Installation and TroubleshootingAS/400 operation and supportBackups and data handling Show less

The desktop team I am part of provides support for users on a face to face basis with all technical related issues for all of the DVLA sites and local offices, this requires me to have Experience of Vista and other Microsoft operation systems, MS Office, Microsoft Exchange, Anti-Virus, DHCP, DNS, TCP/IP, Active Directory, Desktop and Laptop Hardware, Printers and general hardware/software. I also liaise with staff in other teams, Service Groups and customers in a friendly and professional… Show more The desktop team I am part of provides support for users on a face to face basis with all technical related issues for all of the DVLA sites and local offices, this requires me to have Experience of Vista and other Microsoft operation systems, MS Office, Microsoft Exchange, Anti-Virus, DHCP, DNS, TCP/IP, Active Directory, Desktop and Laptop Hardware, Printers and general hardware/software. I also liaise with staff in other teams, Service Groups and customers in a friendly and professional manner. During my time on the desktop support team I have been able to help with the roll out of several in house software upgrades, during the roll outs I have been required to feed back any defects to the application testers and other support teams, I am also used to supporting applications in different test environments. • Active Directory• SCCM• Answering, resolving, and updating all incidents/requests from users to company SLA’s• Troubleshoot user issues quickly, effectively and professionally• Understanding of security and viruses• Supporting colleagues in the execution of their duties• Using a Remote connection to resolve problems• Supporting application upgrades Show less

The desktop team I am part of provides support for users on a face to face basis with all technical related issues for all of the DVLA sites and local offices, this requires me to have Experience of Vista and other Microsoft operation systems, MS Office, Microsoft Exchange, Anti-Virus, DHCP, DNS, TCP/IP, Active Directory, Desktop and Laptop Hardware, Printers and general hardware/software. I also liaise with staff in other teams, Service Groups and customers in a friendly and professional… Show more The desktop team I am part of provides support for users on a face to face basis with all technical related issues for all of the DVLA sites and local offices, this requires me to have Experience of Vista and other Microsoft operation systems, MS Office, Microsoft Exchange, Anti-Virus, DHCP, DNS, TCP/IP, Active Directory, Desktop and Laptop Hardware, Printers and general hardware/software. I also liaise with staff in other teams, Service Groups and customers in a friendly and professional manner. During my time on the desktop support team I have been able to help with the roll out of several in house software upgrades, during the roll outs I have been required to feed back any defects to the application testers and other support teams, I am also used to supporting applications in different test environments. • Active Directory• SCCM• Answering, resolving, and updating all incidents/requests from users to company SLA’s• Troubleshoot user issues quickly, effectively and professionally• Understanding of security and viruses• Supporting colleagues in the execution of their duties• Using a Remote connection to resolve problems• Supporting application upgrades Show less

The Data Centre Team I was am part of was responsible for the operation of the DC, ensuring that the infrastructure and environment are maintained. I was also responsible for the installation, support and efficient operation of the EMC SAN, servers, server operating systems, system backups and system monitoring, with responsibility for support and carrying out system backups ensuring that any issues are resolved without delay and those backups tapes are sent offsite and/or returned to the tape… Show more The Data Centre Team I was am part of was responsible for the operation of the DC, ensuring that the infrastructure and environment are maintained. I was also responsible for the installation, support and efficient operation of the EMC SAN, servers, server operating systems, system backups and system monitoring, with responsibility for support and carrying out system backups ensuring that any issues are resolved without delay and those backups tapes are sent offsite and/or returned to the tape libraries. Show less