Michael Brennan Email & Phone Number

Albany, New York, United States

Albany, New York Area

Troy, New York

Albany, New York Area

Trained new employees in effective rapport-building and closing techniques during initial ramp-up period.Coached and developed agents daily in effective sales techniques based on personalized plans for growth.Responsible for running weekly directive meetings covering sales techniques, product knowledge, and changes in loci of company focus.Responsible for.

Albany, New York Area

Regularly assisted in the training of new employees via virtual shadowing of sales calls and processes.Co-created development huddle content with supervisor to enhance team morale and better understand consumer psychology.Became a trusted resource for leadership regarding sales process and order entry expertise.Consistently provided peer-to-peer mentoring.

Alumni & Advancement Office, Rochester, New York

Responsible for the coordination of outreach to influential alumni and scheduling efforts for Leadership staff in support of various targeted major gift and capital university campaigns.Promoted university events held for alumni throughout the country.

Division Of Air Resources, Albany, New York

Performed systems audits and developed reports for more than 80 air monitoring stations across New York State.Maintained air particle monitoring lab and collected data measuring air pollutants.Calibrated air particle monitoring devices for service.

University Of Rochester, Rochester, New York

Developed and maintained effective customer and management relationshipsResponsible for inventory control, communicating Starbucks brand strategy

Division Of Air Resources, Albany, New York

Performed systems audits and developed reports for more than 80 air monitoring stations across New York State.Maintained air particle monitoring lab and collected data measuring air pollutants.Calibrated air particle monitoring devices for service.

Division Of Lands And Forests, Bureau Of Real Property, Albany, New York

Digitized historical documentation dating from 1870 on environmental easements across New York State allowing for long term record preservation and improved access for citizens and other stakeholders.

Bachelor'S Degree, Psychology

Activities and Societies: Alpha Delta PhiMinor in Film & Media Studies

Education record

Completed coursework and secondary research during study abroad

New York State Regents Diploma

Activities and Societies: National Honor Society (2008-2010), Relay for Life, American Red Cross Blood Drive, Catechist (St. Matthew's.