Michael Pfeifer Email & Phone Number

New York, Ny, Us

In partnership with the Infor PMO portfolio managers, customer experience leadership, and services partners to provide quality assurance for in-flight projects. Apply extensive experience of complex ERP projects, combined with an expert knowledge of Infor's implementation methodology to review findings and recommendations to various internal and external project stakeholders. Identify and report on systemic issues or lessons learned from project reviews in specific industries and products, and provide guidance and leadership to the wider project manager community.

New York, Ny, Us

Wichita, Kansas, Us

INVISTA is the world’s largest integrated fiber business – (LYCRA® fiber, COOLMAX® fabric, STAINMASTER® carpets, CORDURA® fabric). Partner with Invista leaders to create business cases on value-add opportunities. Manage delivery of large, complex projects from proposal to operational support; including SAP and manufacturing systems. Lead project management optimization as a member of the project management office. Coach and advise project managers.

Led delivery of application management and hosting services to Higher Education clients. Single point of accountability for leading cross-functional, large size projects from contract initiation to final operational stage, with up to 3 years duration and 5400 hours of project management. Managed relationships with diverse set of leadership stakeholders including corporate, client, sub-contractors and others. Oversaw compliance to standard project management methods, processes and tools across projects; approve project control approach and metrics; coach project managers. Led project teams to achieve desired results; supported new business proposals and identified business growth opportunities.

Delivered large, complex ERP systems to Higher Education clients. Managed teams of functional and technical consultants to implement systems using Agile and rapid deployment techniques. Partnered with the Customer Relationship Managers to successful transition clients to their new systems. Products include Banner, Luminis, Xtender, Workflow, and Operational Data Store.

New entrepreneurial, start-up business. Established and managed retail business relationships in the Midwest region. Planned, coordinated, and executed sales and marketing of the unique advertising business to develop accounts and promote salesoffline.com in the retail market.

Wichita, Ks, Us

Directed the Information Technology team in support of the University’s administrative application portfolio and managed the implementation of the SunGard Higher Education Unified Digital Campus (UDC) project.

San Jose, Ca, Us

Managed multiple program portfolios to support business processes. Led teams that were both cross-functional and multi-disciplined to implement software and process solutions for Sales, Marketing, and Communications in the High-Tech industry. Responsible for planning the strategy for the Sales & Marketing application roadmap and lifecycle, defining architecture, and managing the support for customer relationship management (CRM), forecasting and other mission-critical applications. Assisted the branding of Engenio through the implementation and support of Engenio’s corporate website – www.engenio.com.Implemented project management processes, Sarbanes-Oxley policies, and standards for IT.

Providence, Ri, Us

IT e-Business Leader - Office of the CIO (2000-2004) 4 yearsLeader for the strategic planning, delivery, and support of an enterprise portal and web services environment for Human Resources, Corporate Communications, Supply Chain, Sales & Marketing, and Information Technology.Delivered an employee portal for 45,000 Textron employees. Managed a $4 million budget, Deloitte, FatWire, and Sun professional services consultants, and a cross-functional team of Textron specialists in a matrixed, virtual environment. Applications included the SunOne portal, identity server, directory server, and FatWire content management technologies on a J2EE platform to support Textron’s employees, customers, and suppliers.Developed a technology roadmap process and led its implementation into mainstream use. Managed Textron’s e-business technology roadmap and lifecycle methodology. Facilitated technology decisions to determine and implement technical strategies including portal, directory, content and document management, and identity management.Developed a Center of Excellence for web shared services. Deliverables included building an 11-member team to support projects and operations, defining a charge-back methodology, and determining budgets.