Mike Kern Email & Phone Number

Mount Olive Township, Nj, Us

East Hanover, New Jersey, United States

In this HR role with a health-care communications and medical education company, I provide direction & guidance in the build out of the HR department alongside the CHRO. My role involves redesigning the organizational structure, streamlining processes, implementing automation solutions, and revamping job titles, descriptions, and pay structures across the organization to ensure fairness, clarity, and alignment, thereby enhancing talent attraction and retention.

Whippany, New Jersey, United States

Play a pivotal role in harmonizing human resources management with technology-driven solutions to help in the growth & further development of operational efficiency and employee satisfaction. My responsibilities span overseeing the recruitment and onboarding processes, implementing and managing HR & IT systems, and ensuring compliance with labor laws and company policies.

Morris County

As a cornerstone of the organization, I provided comprehensive support to Closeout Surplus & Salvage and its subsidiaries, serving our dynamic team of 135+ full-time personnel. I was responsible for overseeing all aspects of human resource functions, including but not limited to payroll, recruitment, benefit coordination, onboarding, evaluations, training, and safety measures. This extended to actively working with company ownership and external partners to document and execute key policies and programs.In my role, I managed compliance measures and provided input on a range of critical operational decisions, whilst also assuming full responsibility for all people operations within the organization. I was the initiator and custodian of practices and objectives that fostered an employee-oriented, high-performance culture. The goal of this culture emphasized empowerment, quality, productivity, and high standards, alongside target attainment and the continual recruitment and development of a top-tier workforce.I coordinated the implementation of people-related services, policies, and programs, ensuring that they aligned with our company values and objectives. This role enabled me to play a vital part in shaping an environment where employees could thrive and contribute to the overall success of the organization.

In my role, I provided comprehensive training, coaching, and support services on a variety of platforms and devices, such as Apple/Mac hardware, Hosted exchange, Social Networking platforms (including Facebook, LinkedIn, Twitter), and Mobile devices like iPhone, iPad, and Android Smartphones. I further extended my expertise as a speaker and presenter for groups like NJAWBO, NAPO, among others. I also acted as a Windows and Mac software trainer and coach, delivering instructions ranging from beginner to advanced levels for both residential clients and business owners. My technical responsibilities were wide-ranging, encompassing tasks like wireless network setup and support, including for storage devices and printers, software installation and upgrades, and strategic platform planning. This broad spectrum of roles and responsibilities allowed me to support users in various aspects, ensuring their technological proficiency and success.

New Jersey

Responsible for the development of a defined retail territory in the Morris & Essex County NJ Area. Consulting daily with members from each department, providing feedback, support, and implementation of company policies/procedures. Coordinate daily operations, sales activities, and recruiting/staffing. Ensure that everyone protects Wireless Express’ quality customer experience and provides an efficient and transparent experience for our associates and management team.

Morris County New Jersey

Lead 10 mobile departments totaling more than 25 people on the foundation of proper scheduling, staffing & training, in the following Staples locations: Budd Lake, Chester, Hackettstown, Livingston, Madison, Morristown, Newton, Parsippany, Randolph, and Succasunna. The core objective was to ensure my team & I met & exceeded results by offering superior service, integrity, determination, and enthusiasm every day.

As General Manager at 1-800-GOT-JUNK?, I led a dynamic team to achieve a franchise record of $1.2 million in gross revenue within a span of less than 12 months. My responsibilities included coaching and managing a seasonal-dependent staff ranging from 6 to 15 employees, effectively adjusting to fluctuating business needs. I consistently met and exceeded established goals for wages, dump and fuel percentages, reflecting efficient and effective management. I also played an instrumental role in business development, acquiring new commercial and residential accounts through proactive community marketing efforts and networking events, further strengthening our client base and contributing to our impressive revenue milestones.

Union, New Jersey, United States

During my tenure as a Store Manager for T-Mobile, I took on additional responsibilities by performing regional retail management duties between May and July 2006. My effective oversight and leadership resulted in achieving a "Good" rating on our annual retail store audit in March 2006. This dedication to excellence also saw our store rise to the top 1% in gross activations nationwide since October 2005, a ranking that put us ahead of approximately 1300 other stores. As a recognized subject matter expert in store operations and representative coaching, my deep expertise and committed management style significantly contributed to the operational success and high performance of our store.