Michael Lloyd Email & Phone Number

Mount Pleasant, SC, US

United States

Role:Global GenAI - Automation Offering and Practice Leader responsible for building Hybrid Cloud GenAI -Automation offering and practice capabilities to deliver a market differentiating AI and automation platform. Enabled new and disruptive service models, and increased the competitiveness of IBM Consulting’s Hybrid Cloud Services.- Headed 40-member.

United States

Role:- Headed global team of product managers, solution architects, and delivery professionals to create the Digital Operations Platform as a Service offering that advanced asset led delivery using AIOps and GenAI for IBM Consulting’s Application Development & Management (ADM) services.- Mentored and developed an offering leader to successfully launch.

United States

Role:- Created two new offerings, AI/Automation Build and AI/Automation Manage. Built standard offering Bill of Materials including Go-To-Market collateral, demos, solutioning guidelines/calculators, and delivery methods for the offering. Executed comprehensive global enablement programs for sales, solution architects, and delivery teams to drive sales and.

United States

Role:- Directed the Project Management Office for the Global Automation Program, managing 6 key AI and automation initiatives including user and agent assistants, process automation, and test automation.- Orchestrated benefit tracking, financial oversight, governance, and resource strategy.Key Accomplishments:- Expanded program from 30 to 220 FTE across.

United States

Role:- Led roadmap and strategy for IBM ticket analytics platform across IBM application management accounts to track and report on key KPIs, SLAs, and identify continuous improvement opportunities.- Drove value stream transformation program leading design thinking workshops to identify and implement initiatives for Gross Profit improvement across.

United States

- Created and managed migration to cloud operations to identify and migrate eligible applications from IBM non-strategic hosting centers to Basic Availability Cloud Hosting, IBM’s internal cloud hosting service- Led a pipeline of 300 applications through eligibility surveys, architecture re-designs, and deployment

United States

- Led Agile Team consisting of an architect, development lead, 3 developers, 5 testers successfully through SDLC for overpayment system- Led Tiger Team consisting of 5 developers, 3 IBM testers, and 12 client testers through SDLC for claim intake system- Identified and completed 28 CRs to drive revenue. Conducted requirements gathering with the client.

United States

- Mined data to create predictive statistics to maintain CMMI Level 5. Through data analysis, created prediction model for the number of defects that could be expected in a release based on SLOC’s- Managed project collateral and deliverables to achieve audit compliance to maintain CMMI level 5- Drove project financial management, risk management issue.

United States

- Maintained multiple databases creating visibility and a sense of urgency for scope changes during the cross-company wide SAP implementation- Coordinated cross-functional team to create a process to ensure testing milestone dead lines were achieved- Created reporting and dashboards to track SAP Go-Live performance through hypercare- Conducted time study.

United States

- Managed inventory for pre-production of the NFPA 2007 and Air Force SCBA responsible for materials tracking and acquisition of between the engineering and manufacturing sites using Excel and SAP - Worked with domestic and international suppliers to accelerate the delivery of materials- Created an inventory system to track mitigate inventory risks.