Executive Vice President, Client Experience, Digital Health
Greater New York City Area
Led digital health offering and client relationships for Weber Shandwick NY office across a portfolio of pharmaceutical/biotech/health clients to engage patients, caregivers, providers and other key stakeholders. Digital Marketing Strategy & Planning-Advanced agency capabilities to analyze client business challenges through an integrated marketing lens-Built and led cross-functional agency and client teams responsible for creative, social, editorial, production, paid media and analytics-Managed U.S. and global corporate, executive and product digital and social content operations for product launches, regulatory milestones, medical meetings and awareness campaigns-Identified and developed digital solutions including websites, voice assistants, social media channels and data visualizations -Identified, vetted and implemented digital paid media campaigns across social, native, video, display, content partners and media publishers (e.g., T Brand Studio, Hearst, Refinery29, Wired)-Developed practice-wide measurement frameworks and dashboards tied to business objectives and KPIs -Created campaign effectiveness studies including Millward Brown Digital, Nielsen Brand Effects and Oracle/Datalogix-Oversaw analysis of campaign performance, optimizations and reportingLeadership, Operations and Talent Management -Established and grew NY digital health practice to 15+ staff with oversight of performance reviews, promotions and raises; indirect oversight of 30+ staff across North America-Directly led digital health client relationships exceeding $5MM in annual digital revenue; increased revenue twentyfold in five years-Guided financial health of P&Ls in partnership with practice/client leads and finance department with responsibility for ongoing revenue/forecasting-Created global and U.S. business plans to identify organic and new client opportunities, expanded and retained high-performing talent and identified strategic partnerships to drive revenue growth