Michael Ramirez Email & Phone Number

Lake Oswego, Oregon, United States

Assist with training new hires in PPC, Product Specialist duties, and Administrative Assistant dutiesRecord minutes for PM and PPC Team MeetingsResponsible for compiling sales data to be presented via Powerpoint to Team Directors and CEOMaintained and updated several databasesManaged a portfolio of over 50 PPC campaigns that generated more than $1 Million.

Answers customer calls to assist with in-field troubleshooting, process customer requests and promote client retentionFollows up and problem solves on customer inquiries and concerns via phone, email, and webResponsible for maintaining outstanding customer service in all customer interactions by meeting quality objectives

Vancouver, Washington, United States

Assist the Senior Property Manager with day-to-day operationsMaintain marketing and advertising materialsShow properties and process rental applicationsAssist with resident requests and provide administrative supportManage lease renewals and ensure compliance with all local and state regulationsAssist with rent collection and expense management

Camas, Washington, United States

Performed data entry for purchase orders, new item forms and item quotesProcessed Orders and reviewed them for accuracyTracked Orders and provided shipping details to customers and vendorsCoordinated item sample details and setup for customer

Portland, Oregon, United States

Responsible for export coordination between OEM's and several third party companiesReports and documents repair claimsMaintains a document retention system for all invoices and work orders

Vancouver, WA

• Leading daily huddles and communicating business goals to a team of tax professionals
• Responsible for resolving client service issues while gathering and reporting client service data
• Training associates on best practices and holding them accountable to SOP practices
• Creating and implementing office-level growth plans and client growth targets,
• Create associate work schedules across all offices and ensure accurate time keeping and labor management

Johnstown, New York

• Responsible for three offices across the district
• Reporting Total Client Growth and Revenue to District General Manager
• Creating business strategies for all three offices to reach seasonal targets for client growth and revenue
• Fostering and maintaining relationships with local and national B2B partners
• Leading daily huddles and communicating business goals to all three teams and offices
• Subject matter expert on client growth responsible for weekly reports to office management team and District General Manager

Albany, New York Area

• Providing administrative support to the HR department
• Acting as a central point of contact for employees, clients and vendors
• Assemble and assess continuous improvement initiative data.
• Works to support improvements throughout the organization.
• Prepare, distribute & present project status reports to project team members and area management.

325 West 38th Street, Midtown, NY

• Successfully managed 20 projects to completion
• Brought efficacy and order to project management systems
• Created new processes for greater efficiency in project management
• Led daily meetings with the Production Manager
• Was primary point of contact for all clients across all active projects

9 East 38th Street, 2nd Floor, Suite 201 New York, NY

• Managed schedules for the CEO, COO and all recruiters
• Managed social media and maintained company website
• Processed payroll information for candidates
• Responsible for reception of applicants and intake documents
• Answered phones and screened calls for the CEO and COO

1115 Broadway, New York, NY

• Responsible for ordering all office supplies
• Responsible for the sending and receiving of all mail and packages
• Implemented organizational system for sample products and goods
• Served as a liaison between the company and third party companies
• Successfully managed the transition of office space between two companies

Island Park, NY

• Met with applicants to provide information on the status of their applications.
• Responsible for eligibility and pre-closing reviews.
• Maintained, organized and filed intake documents for caseworkers.
• Created and maintained a database for upload to FTP servers.
• Initiated check release requests and oversaw grant agreement signings.
• Served as a consultant between damage assessment inspectors and applicants.

• Assisted applicants with technical program information via phone calls.
• Created filing system for applicant information.
• Researched applicant property information from NY state database.
• Trained caseworkers on construction requirements for the program.
• Input applicant information into program database.
• Scheduled inspections for the Environmental Team.