Michael Ramthun Email & Phone Number

San Francisco, California, United States

• As a leader in my role, I manage 14 Enterprise/Strategic Bank and Credit Union customers, ensuring seamless operations. I formulate detailed account strategies for growth, conduct impactful Quarterly Business Review.
• … Show more As a leader in my role, I manage 14 Enterprise/Strategic Bank and Credit Union customers, ensuring seamless operations. I formulate detailed account strategies for growth, conduct impactful Quarterly.
• Cultivated and strengthened relationships within customer base as trusted advisor, delivering compelling insights and ideas with commitment to follow-through and execution.
• Achieved quota and sales goals ($2.5M-$4M) through implementation of effective strategies for renewals and cross-selling new features/functionality to existing clients. Show less

San Francisco Bay Area

• In my position, I crafted informative materials to support product updates, new features, and releases. I collaborated with client organizations across various levels. Through in-depth process discussions and solution.
• Drove scalable customer success by championing platform adoption and integrating new technologies.
• Launched Blend's platform for strategic / enterprise customers, conducting process reviews, and leading in-person/virtual client onboarding sessions. Show less

Concord, CA

• In this role, I offered post-training assistance for Core (LOS) quarterly releases, corrective action, and business-specific training. I led national and site change initiatives. I also supported Site Leadership in.
• Enhanced quality and customer experience by leading efforts to reduce site REG B compliance errors from 7% to approximately 1%, effectively mitigating risks.
• Uncovered compliance risks during process evaluations, created underwriter training programs for mitigation, and conducted training sessions for all underwriting teams. Show less

Greater Minneapolis-St. Paul Area

• As a Lending Manager, I engaged in information analysis, interpreted results, recommended solutions, and executed effective strategies. I collaborated seamlessly with Lending Officers and Performance Coaches to.
• Improved production process, fostered customer loyalty, and upheld quality standards by leveraging comprehensive… Show more As a Lending Manager, I engaged in information analysis, interpreted results, recommended.
• Improved production process, fostered customer loyalty, and upheld quality standards by leveraging comprehensive knowledge of home lending regulations, risk management, compliance, and control mechanisms.
• Directed team, achieving noteworthy ~15% year-over-year increase in production through caseload management, process reviews, and industry expertise.
• Led successful partnership program in CA market, leveraging key relationships and market knowledge to drive production and attaining 25% of refinancing production goals. Show less