Michael Teske Email & Phone Number

Portland, Oregon

Clackamas, Oregon

• Utilized creative problem solving to motivate, establish, & maintain a successful metric-based sales atmosphere / culture.
• Led my team by resolving customer issues & assisting with customer transactions.
• Inspired my team with positive training & coaching to deliver an exceptional customer experience by managing customer flow & store traffic.
• Identified any selling opportunities, then created & implemented development plans to help the team meet & exceed sales metrics & quota assignments.
• Ran store operations: Analyzed staffing needs, reported financial & sales data, managed cash, met compliance, & opened trouble tickets with Facilities / Network / IT as needed to ensure store's up-time & functionality.
• Monitored inventory by restocking shelves with product, maintained device security & managed cleanliness of the store.

Clackamas, Oregon

• Awarded & recognized as an industry leader in achieving consistent top-tier sales results.
• Analyzed customer needs, & presented value-added solutions.
• Delivered the best product set-up & coaching experience possible.
• Inspired & excited customers about how Verizon solutions could impact their lives.
• Ensured that my customers left with the best solutions for their needs.
• Provided customers with a basic understanding of the functionality of the products and accessories they purchased so they could immediately enjoy their new solutions.

Beaverton, Oregon

• Developed accurate inventory control measures & standards.
• Utilized proprietary database entry software for e-commerce.
• Implemented profitable procedural content solutions.
• Acquired & maintained successful international sales correspondence.
• Impacted sales utilizing successful brand worthy multimedia design & marketing.

Beaverton, Oregon

• Managed the successful improvement of the department by establishing & maintaining a culture focused on quality guest service & rapport.
• Implemented action plans to help the team meet & exceed all department / store goals, expectations, & initiatives.
• Coached & evaluated team member performance.
• Led a fast, fun, & friendly sales floor team.
• Assessed the guest's needs to ensure the purchase of the right products.
• Delivered & maintained a great-looking sales floor through accurate product placement, signs, labels & training.

Beaverton, Oregon

• Engaged customers using quick & efficient lifestyle selling skills to build complex, connected solutions in a fast-paced, dynamic environment.
• Traveled via company-owned vehicle to provide advanced home theater / satellite / multi-room audio installation at client location.
• Tested products & solutions to ensure customer satisfaction.
• Consulted with customer to ensure expectations matched their needs / wants.
• Communicated & educated customers on the proper and optimal use & care of their new products & solutions.
• Inspired customers by providing technical advice and assistance to demonstrate what was possible with technology.