Michael Black Email & Phone Number

Guelph, On, Ca

Guelph

• Supervise the development team (3 developers, 1 customer service) and any outsourced IT services• Oversee digital/web-based projects, including executing the overall project plan, managing all project dependencies, defining and prioritizing issues, problems and opportunities, managing risks, delegating tasks, controlling scope, and adhering to schedule and budget.• Provide input into planning for projects, including developing initiations, cost/work estimates, and project plans.

Guelph

• Oversaw digital/web-based projects, including executing the overall project plan, managing all project dependencies, defining and prioritizing issues, problems and opportunities, managing risks, delegating tasks, controlling scope, and adhering to schedule and budget.• Provided input into planning for projects, including developing initiations, cost/work estimates, and project plans.• Acted as intermediary between client and IT teams in technical solution design activities (e.g… Show more • Oversaw digital/web-based projects, including executing the overall project plan, managing all project dependencies, defining and prioritizing issues, problems and opportunities, managing risks, delegating tasks, controlling scope, and adhering to schedule and budget.• Provided input into planning for projects, including developing initiations, cost/work estimates, and project plans.• Acted as intermediary between client and IT teams in technical solution design activities (e.g. clarifying requirements, refining/documenting data and business rules, communicating technology constraints, creating proposals and negotiating alternative solutions, and defining recommendations). Show less

Guelph, Ontario

Data Analysis and Reporting• Interpreting complex data sets, analyzing data, and identifying trends, patterns, and results using statistical techniques• Effectively communicating data analysis and insights to clients through written reports, slides, charts, graphs, and tables.• Acquiring data from primary or secondary data sources and maintaining databases/data systemsBusiness Analytics• Designing, maintaining and evolving internal financial performance data monitoring… Show more Data Analysis and Reporting• Interpreting complex data sets, analyzing data, and identifying trends, patterns, and results using statistical techniques• Effectively communicating data analysis and insights to clients through written reports, slides, charts, graphs, and tables.• Acquiring data from primary or secondary data sources and maintaining databases/data systemsBusiness Analytics• Designing, maintaining and evolving internal financial performance data monitoring and reporting • Mining data and performing analysis to provide insight into current and future expected performance• Tracking internal performance indicators• Determining feasibility and design of new product concepts as they opportunities ariseInformation Technology Support• Managing and updating all internal IT systems• Maintaining documentation on production applications, network and system, which include configurations, backup and change history information• Providing technical support and training on internal processes & software applicationsOther• Providing facilitation support for client strategic planning meetings• Guiding effective documentation and product design flow charts via wireframes of web tools and applications• Staying current on issues and trends impacting the food and agriculture sector Show less

Guelph, Ontario

• As technical support lead, provided information technology and software support for staff, as well as basic server and database maintenance • Provided support to clients and internal team through data analysis, research, analysis, business writing, survey preparation, and project management.• Wrote, edited, and formated research reports, briefing notes, new business proposals, and presentations• Managed projects, including project budgeting and co-ordinating various tasks to be… Show more • As technical support lead, provided information technology and software support for staff, as well as basic server and database maintenance • Provided support to clients and internal team through data analysis, research, analysis, business writing, survey preparation, and project management.• Wrote, edited, and formated research reports, briefing notes, new business proposals, and presentations• Managed projects, including project budgeting and co-ordinating various tasks to be completed by internal staff or outside services providers• Stayed current on issues and trends impacting the food and agriculture sector Show less

Guelph, Ontario, Canada

Guelph, On

• Supervise the development team (3 developers, 1 customer service) and any outsourced IT services• Oversee digital/web-based projects, including executing the overall project plan, managing all project dependencies, defining and prioritizing issues, problems and opportunities, managing risks, delegating tasks, controlling scope, and adhering to schedule and budget.• Provide input into planning for projects, including developing initiations, cost/work estimates, and project plans.

Guelph, On

• Increasing growth in our digital products with existing clients and position AgNition as a solution provider to new clients• Conducting market research to determine product-market fit and prioritize customer needs for AgNition digital products• Managing our digital products by developing recommendations for new function/features, clarifying process flow and user experience design, and maintaining documentationOur Products• FarmForms – farm record keeping and compliance… Show more • Increasing growth in our digital products with existing clients and position AgNition as a solution provider to new clients• Conducting market research to determine product-market fit and prioritize customer needs for AgNition digital products• Managing our digital products by developing recommendations for new function/features, clarifying process flow and user experience design, and maintaining documentationOur Products• FarmForms – farm record keeping and compliance platform• FlexPub – CMS and publication platform for technical information Show less

Ottawa, Ontario

• Represented the uOttawa student body by leading campus tours, tele-counselling, recruiting new students, and organizing campus events.• Identified data integrity and completeness issues within the University of Ottawa CRM system and assisted in correcting them• Sought out and performed additional responsibilities of managing and assisting with the University-wide CRM system of contacts, potential students, and current students• Introduced data-entry time saving measures to the… Show more • Represented the uOttawa student body by leading campus tours, tele-counselling, recruiting new students, and organizing campus events.• Identified data integrity and completeness issues within the University of Ottawa CRM system and assisted in correcting them• Sought out and performed additional responsibilities of managing and assisting with the University-wide CRM system of contacts, potential students, and current students• Introduced data-entry time saving measures to the Ambassador team to make entering new contacts more efficient Show less

• Satisfied client requests with a service-minded, professional attitude• Effectively managed the challenging schedule demands of operating a start-up sole proprietorship built around the early-morning hours-of-operation of Farmers’ Markets• Interacted with and marketed to customers and other vendors on a daily basis• Recognized growth opportunities and expanded operations to another product line, resulting in a 30-50% increase in daily profit• Inventoried, summarized, and… Show more • Satisfied client requests with a service-minded, professional attitude• Effectively managed the challenging schedule demands of operating a start-up sole proprietorship built around the early-morning hours-of-operation of Farmers’ Markets• Interacted with and marketed to customers and other vendors on a daily basis• Recognized growth opportunities and expanded operations to another product line, resulting in a 30-50% increase in daily profit• Inventoried, summarized, and forecasted daily and weekly net sales• Calculated regular and sale prices to maximize return Show less

Bachelor Of Commerce, Management Information Systems

Activities and Societies: Management Information Systems Association, CASCO

Elearning Certificate Program, E-Learning

Business Analysis Certificate Program, Business Analysis