Michael Franco Email & Phone Number

Chicago, Il, Us

Toronto, Ontario, Ca

- Total Rewards: Designed and executed comprehensive total rewards programs that align with company objectives, enhancing employee satisfaction and retention.- Employee Engagement Initiatives: Launched strategic initiatives to boost engagement and align employee goals with business targets- Leadership Development & EQ: Enhanced leadership capabilities by focusing on emotional intelligence (EQ) and empowering managers to develop their teams through DISC assessment analysis. - HR Transformation Leader: Championed HR transformation efforts, optimizing processes and integrating advanced HR technologies to support business growth.-Data-Driven Decision Making: Leveraged data analytics to provide actionable insights and drive strategic decisions. - Compensation Strategy: Designed and optimized bonus structures and pay scales to support the company’s expansion efforts.

Quokka Hub helps companies build strong, values-aligned workplace cultures by focusing on employee engagement, communication, and performance management through comprehensive DISC assessments, leadership development, and culture transformation consulting.- Workplace Culture Transformation: Partner with companies to uncover friction points and enhance workplace culture using DISC and other tools.- Leadership Development Programs: Empower leaders to guide diverse teams through improved communication and emotional intelligence.- Performance Management Consulting: Optimize people processes to align with business goals, driving employee performance and growth.- Team Dynamics: Help companies understand and improve team alignment through DISC analysis and tailored workshops.- Corporate Presentations: Deliver engaging DISC presentations and leadership workshops at corporate retreats and company events, involving entire teams in transformative experiences.

- Empowering Startups: Delivered comprehensive HR solutions for 15+ early-stage startups, scaling their operations and building high-performing teams. - HRIS & Process Optimization: Led HRIS implementations (BambooHR, Greenhouse, Workday) employing effective change management strategies to enhance user adoption and streamline organizational processes.- Performance Management: Developed and implemented performance management processes, including setting OKRs and conducting regular performance reviews boosting engagement scores as high as 40%.- Compensation and Benefits Consulting: Developed and optimized compensation structures, benefit programs, and performance incentives that aligned with company goals and industry standards.- Retention Strategist: Increased employee retention by 15% through a comprehensive people strategy focusing on learning, leadership development, and onboarding.- Inclusion Champion: Increased diverse hires by 30% through strategic partnerships with DE&I organizations and universities.- Operations Optimization: Implemented Agile management methodologies, resulting in a 30% productivity increase, 10% faster onboarding, and 15% higher retention.- Recognition Programs: Designed and executed recognition programs, resulting in up to a 40% increase in areas of employee engagement in the first 90 days.

San Francisco, California, Us

- HR Transformation: Led the Workday implementation for Consumer Technology and Cybersecurity divisions as a Subject Matter Expert, ensuring smooth integration, positive cultural impact, and effective change management.- Streamlined HR Processes: Implemented best practices, leading to a 26% reduction in audit findings and a 17% increase in productivity.- Stakeholder Engagement & Compliance: Engaged with Chiefs of Staff on people strategy, budget alignment, and compliance. - Compensation & Learning Expertise: Oversaw compensation structures and ensured effective integration of Learning & Development programs with Workday.- Data-Driven Insights: Prepared and presented data-driven insights for Quarterly Business Reviews (QBRs), supporting strategic planning and informed decision-making.- Positive Candidate Experience: Achieved a 95% candidate satisfaction rate through streamlined recruitment processes.- DE&I Advocate: Spearheaded DEI initiatives, partnering with organizations like OneTen.- Led a team of up to 24 consultants and an offshore team.

Toronto, On, Ca

- Full-Spectrum HR Leadership: Managed talent acquisition, onboarding, employee relations, benefits, performance management, and cultural development for all of New Zealand.- Retention & Engagement: Developed and implemented a performance management system, boosting retention by 13%. Spearheaded impactful initiatives like over a 30% referral program increase and company culture events.- Streamlined Global Talent Acquisition: Managed complex visa sponsorships, ensuring seamless compliance with evolving government regulations, resulting in a 5% cost reduction within the talent acquisition budget.- Training Development: Created all training material for campaigns and utilized learning management software to ensure information retention and effectiveness.- Strategic Onboarding: Crafted onboarding strategies for employees in Auckland, Wellington, and Christchurch, leading to smoother integrations and higher productivity.- Payroll and Incentive Programs: Approved payroll, created bonus and incentive programs, and organized office parties and company events to boost employee engagement.

I took some time to give back to our environment. My focus was taking part in environmental projects. I was involved in reef restoration, underwater clean-ups, and other ocean-based projects. My experience there changed the way I see the ocean and the impact we can have.

Sydney, New South Wales, Au

- Top Performer: Achieved two successful visa extensions and hired an average of 40 candidates per month across diverse roles.- Learning & Development Champion: Created comprehensive training materials, leading up to a 100% improvement in employee knowledge retention.

Los Angeles, Ca, Us

- Operational Optimization Expert: Led and mentored a team of visual merchandisers for flagship stores within the Western region. Leveraged analytical skills to manage product movement, design store layouts, and optimize inventory levels across multiple locations, exceeding sales targets. Implemented E-commerce selling and fulfillment initiatives to enhance customer experience.- Communication & Process Improvement: Created planograms for store floorsets and department updates, improving product visibility and shopping experience. Tested new company initiatives related to visual operational processes.

Pacoima, Ca, Us

- Expansion & Growth Strategist: Led the expansion of Gravity Defyer's retail footprint by successfully launching and staffing 3 new stores, exceeding sales goals by over 40% within the first month at all locations.- HR Leadership & Operational Efficiency: Developed and implemented HR policies and procedures, ensuring a smooth operational foundation for new stores. Created bonus programs and weekly incentives to drive sales performance.

Foothill Ranch, Ca, Us

- Expansion & Talent Champion: Spearheaded the opening of 16 new stores across the US and Canada, overseeing recruitment, training, and HR onboarding for all personnel (including management). Mentored and trained store managers, fostering a high-performance culture.- Training & Development Leader: Developed and executed recruitment strategies, ensuring staffing goals for new stores. Facilitated onboarding and training for store managers, cultivating a high-performance environment. Implemented succession planning to mentor employees for seamless transitions into management roles.- Operational Excellence: Managed a $5 million revenue portfolio (staff of 84), consistently exceeding sales targets and achieving exceptional customer service. Utilized strong problem-solving skills to optimize store layouts, product placement, and inventory levels for maximum sales. Collaborated with contractors to ensure stores met Oakley's visual and operational standards.- Brand Ambassador: Engaged in Oakley interactive media events, representing the brand at TV and sporting events. Served as a company representative for the Department of Aviation (DOA), elevating brand presence within airport stores.