Michael Gonzalez Email & Phone Number

United States

United States

• Coordinate and manage the fulfillment process of 984 schools in the Los Angeles Unified School District
• Developed a Delivery Summary Dashboard for stakeholders to research all LAUSD deliveries
• Continuously monitor the fulfillment process and proactively address any issues or delays
• Maintain accurate records of all orders, shipments, and deliveries
• Work with cross-functional teams to ensure customer needs are met and the fulfillment process is aligned with overall business objectives
• Manage all aspects of the order fulfillment process, including shipping, tracking, and delivery

• Provided comprehensive training to 10-20 team members on the WMS/SCALE system to ensure efficient order fulfillment processes.
• Collaborated with team members to process outbound Sales Orders and Transfer Orders in a timely and accurate manner.
• Assisted in managing inbound returns and Transfer Orders to maintain optimal inventory levels.
• Developed a streamlined workflow process for the warehouse team to increase productivity and minimize errors.
• Conducted thorough analysis of on-hand inventory and projected delivery data to determine inventory needs and maintain adequate stock levels.
• Provided effective oversight of the Refurbishment Department, ensuring weekly and quarterly production targets were met.

• Demonstrated a commitment to accurate and timely transaction execution for all inventory movements.
• Ensured compliance with all inventory processes and procedures to maintain a high level of accuracy and efficiency.
• Established and monitored physical controls to safeguard inventory against loss, damage or theft.
• Coordinated inventory preparation and managed physical inventory process to ensure accurate counts and adherence to established standards..
• Provided leadership to warehouse associates by offering guidance and conducting comprehensive training to ensure best practices were followed.
• Innovated new processes and tools to improve operational efficiency, reduce costs and streamline inventory management.

Carlsbad

• Educate members on how to use Peloton technology and software
• Perform in-home product repairs and maintenance
• Provide customer service, answer questions, and handle complaints
• Participate in training new employees to be successful Field Specialist
• Participate in training sessions to teach employees on new products

• Administered surveys using Survey Gizmo and analyzed the responses from the participants.
• Analyzed various data for utility companies in Louisiana, Arkansas, and Oklahoma
• Created measurement and verification plans for field technicians using Excel
• Developed data visuals using Excel
• Wrote summary reports of survey responses for several utility companies’ programs, which were used to improve company image and save on energy cost.
• Performed lighting analysis for several utility companies to ensure their customers saved on energy cost

Davis, California

• Primary survey administrator for Chem3 evaluations; Online/Hybrid student survey; Student’s Seeking Feedback survey
• Prepared data for qualitative and quantitative analysis, particularly the transcription of interviews that were conducted with the UC Davis students.
• Analyzed quantitative data with the use of Excel to prepare and examine data; performed Chi-Square tests, along with varies statistical analyzes to develop visualizations with the findings.
• Analyzed qualitative data, including coding and textual analyses
• Developed a survey methodology paper and a wiki-page to organize and provide helpful information for faculty
• Trained other team members to build surveys with Qualtrics

• Ensured that all items offered in units are stocked and fresh
• Kept work environment clean, organized and safe
• Assembled food for distribution to students
• Successfully lead team in washing dishes to redistribute to various food stations

Greater San Diego Area

• Developed working knowledge of academic skills, development materials and strategies
• Provided academic support to develop academic skills in reading and writing
• Adapted to individual student’s needs by engaging with students and reading their assignments
• Promoted tutoring services on campus by giving classroom presentations
• Lead group tutoring sessions with 5 or more students at once

Bachelor'S Degree, English Language And Literature/Letters

Activities and Societies: Art Club, NatureRx, Beyond the Book Club

Associate Of Arts (A.A.), Liberal Arts And Sciences, General Studies And Humanities

Activities and Societies: Creative Writing Club