Michael Platt Email & Phone Number

Soddy-Daisy, Tn, Us

Chattanooga, Tennessee, United States

Match clients with their desired vehicles and specifications by performingassessments and clarifying their needs, preferences, and budgets.Secure a competitive edge by remaining updated on the latest advancements inLexus models to successfully provide accurate information to clients anddrive sales.Accelerate results by averaging up to 18 high-grossing sales per month.Repeatedly exceed expectations with a dedication to excellence; honored inthe top 10 for units sold… Show more Match clients with their desired vehicles and specifications by performingassessments and clarifying their needs, preferences, and budgets.Secure a competitive edge by remaining updated on the latest advancements inLexus models to successfully provide accurate information to clients anddrive sales.Accelerate results by averaging up to 18 high-grossing sales per month.Repeatedly exceed expectations with a dedication to excellence; honored inthe top 10 for units sold and gross profit across three dealerships.Spearhead full client lifecycle from initial contact to post-sale follow-up. Show less

Signal Hill, California, United States

Positioned new employees to thrive and significantly enhanced efficiency byproviding comprehensive in-office and field training opportunities.Consistently updated training materials based on emerging company needs andmeasurable performance data.Developed a successful training program for 200+ employees.Integrated client-facing processes and procedures, which aligned employeesto boost client satisfaction; emphasized the key nature of excellentservice.Identified… Show more Positioned new employees to thrive and significantly enhanced efficiency byproviding comprehensive in-office and field training opportunities.Consistently updated training materials based on emerging company needs andmeasurable performance data.Developed a successful training program for 200+ employees.Integrated client-facing processes and procedures, which aligned employeesto boost client satisfaction; emphasized the key nature of excellentservice.Identified new training opportunities through staff observation and shiftsummaries; centralized focus on optimizing efficiency.Additionally, served in this position between 2011 - 2017. Show less

Killeen/Temple, Texas Area

Transformed organizational vision and goals into action plans by refiningthe internal departmental structure, enhancing processes, and strengtheningtraining. Inspired excellence in a team of 5 and elevated the quality ofaccounting and record-keeping for more than 260 active members.Increased longevity by properly managing $6.9M+ worth of equipment.Exhibited sharp attention to detail by coordinating and executing more than100 training events; scheduled SMEs to… Show more Transformed organizational vision and goals into action plans by refiningthe internal departmental structure, enhancing processes, and strengtheningtraining. Inspired excellence in a team of 5 and elevated the quality ofaccounting and record-keeping for more than 260 active members.Increased longevity by properly managing $6.9M+ worth of equipment.Exhibited sharp attention to detail by coordinating and executing more than100 training events; scheduled SMEs to increase training value.Earned a 100% success rate on security and organization inspections. Show less

Bachelor Of Arts - Ba, Anthropology

Course Completion, Leadership

Graduated with Honors