Michael Stabile Email and Phone Number

Responsible for managing all sales functions for existing and prospective customers. Develop and maintain customer relationships, prepare job quotes, and provide accurate pricing and inventory information to customers. • Led the region in our bi-annual core products sales promotion, exceeding sales expectations and obtaining the most qualifying sales of any representative.• Increased sales support efficiency by effectively communicating and coordinating with the sales and operations teams to fulfill over 400 customer orders. This resulted in the branch achieving over $1.1 million of gross product in one month, breaking the all-time monthly sales record for the location.• Sought after by management to lead key department initiatives, including Ferguson’s eCommerce sales operations and universal parts cross-reference software for the branch. • Analyzed historical product and material inventory data, including industry trends, market availability, and seasonal demand. This ensured consistent stock of all high demand items. • Revived several low performing accounts by making an effort to improve customer relations. As a result of my customer service, each account’s annual business increased by an average of 20 percent.

-Develop and maintain customer relationships.-Address and resolve customer complaints in a timely manner.-Assist upper management in developing and communicating overall sales direction and market strategy.-Develop and maintain relationships with key vendors.-Identify new product/business opportunities based on customer needs on an ongoing basis.-Responsible for the daily operations of the location.-Develop productive teams by hiring, training, and providing professional development.-Ensure all daily processes are handled accurately and timely.-Manage weekly work schedule and labor costs of associates.

HVAC sales program to prepare myself for inside sales. Started in the warehouse, moved to counter sales, and finally transitioned into inside sales before transferring to the Charlottesville location.• Quickly learned and experienced how our warehouse operations worked and was promoted to counter sales within 3 months. • Gained invaluable industry knowledge being part of and contributing to the busiest HVAC counter in all of Ferguson.• Drove $300-$400k in monthly counter sales by taking lead on executing orders, helping to hit an average monthly branch budget of $2.3-2.5 million.• Achieved top counter sales associate based on gross product dollars during our bi-annual counter sales competitions.• Nominated to attend Culture and Values Leadership Development Program by my manager. This program is tailored towards high performing associates and only two associates were selected for this opportunity.

Identified and attended networking events. Worked tradeshows and maintained shared showroom hours. Converted leads to sell custom entry doors and gates. Created estimates, managed design process, ordered product, scheduled installs, and follow/tracked leads using online lead management system. Gained exposure to multiple high end custom home builders, architects, and interior designers through attending specific design and tradeshow networking events.• Created and implemented organizational processes that enhanced sales efficiency and customer service. These processes are still being used by the business today. • Researched and analyzed various data points to locate prime customer areas, allowing the company to gain the most exposure to our targeted customer demographic. • Designed the sales and marketing strategy for the company with a small team that drove increases in the majority of sales.

Perform monthly maintenance on draft systems of Loveland’s on-premise accounts. Built relationships with various managers and owners. Communicate with management and salesmen to deliver the best service and product to the clients.• Improved efficiency in service operations by studying accounts and determining the most efficient route each week, resulting in the highest average draught lines serviced per week of any serviceman in the department.• Assisted others in our department in implementing the efficient process I designed to improve the overall efficiency of the operation. Within six months, the department had the highest draught line service rates than ever previously recorded.