Michael Russo Email & Phone Number

New Jersey, United States

Jersey City, New Jersey, United States

-Senior Program Manager for AMXL L&D, responsible for identifying programmatic and business constraints within AMXL Delivery & Services training. Develops strategic approaches to improve program design, process standardization, and training methodologies for over 10,000 AMXL Delivery Associates. -Serves as the Single-Threaded Leader (STL) for a training initiative aimed at standardizing and integrating Delivery Associate training across multiple Amazon logistics networks (AMZL, AMXL, RSR, & MMRO). The role's programmatic influence and training impact extends beyond AMXL to all Amazon Last Mile delivery networks, affecting DA onboarding, provisioning, ORS/Capacity Partnership, and Major Appliance/UDS operations.-Implemented process improvements to reduce operational onboarding dwells by 47% which increased available capacity by 2.7M units across the AMXL network.-Through strategic initiatives, achieved a total cost avoidance of $3.75M by revamping the training reimbursement structure and by reducing projected training capacity by 45% through an independent training capacity analysis.

Edison, New Jersey, United States

In my role as the Outbound Ship Dock-Operations Manager at Amazon, I led a team of 6 direct reports managing 450 employees, ensuring high delivery accuracy across 700 departures weekly. • Planned and executed 3.1M units weekly, optimizing operational performance and efficiency.• Served as the Regional Single Threaded Leader for Post-SLAM DEA, aligning operational performance across 5 Amazon Fulfillment Centers in the NY/NJ Region.

United States Military Academy

• Developed and presented formal and informal instruction, implemented special development programs, and managed all administrative requirements for the company.• Facilitated academic advancement and military training for 130 junior staff, ensuring discipline, motivation, safety, and teamwork.• Trained subordinate leaders to create and sustain standard operating procedures, inspiring effective leadership styles through coaching and workshops.

Fort Drum, New York

• Managed 130 personnel in operations, training, maintenance, and administration to ensure optimal performance and 'zero discrepancies'.• Completed daily, weekly, and monthly operational reports for Executive Leadership.• Conducted routine maintenance tests on equipment valued at over $8.5M, maintaining 100% operational readiness rate.

Fort Benning, Georgia

As a Company Commander at US Army in Fort Benning, Georgia, I oversaw the management of projects related to initial entry training for 495 employees annually. • Led project planning, resourcing, and execution to ensure successful training programs• Implemented strategies to optimize training efficiency and effectiveness• Achieved high employee satisfaction and performance levels through strategic project management

Fort Carson, Co

Led operational and logistical projects for 800 personnel across 7 departments, resulting in successful equipment reconciliation and management of purchase accounts valued at $600K annually.• Planned and synchronized projects for 800 personnel.• Led equipment reconciliation project with over 4.7K pieces reconciled.• Managed 6 purchase accounts valued at $600K annually.

Fort Carson, Co

Led the management of $45M in mission essential equipment, ensuring accountability and QA/QC standards were met.• Analyzed operational requirements and efficiently allocated resources to support 2,000 employees across seven departments.• Planned and executed logistical support, conserving resources for contingency situations and achieving target plans.

Fort Carson, Co

• Oversaw unit operations and resource consolidation to enhance efficiency based on changing requirements.• Managed training and development of 30 employees, ensuring readiness for mission success.• Accountable for QA/QC and equipment valued at over $12M, maintaining operational readiness and safety.

Master Of Arts - Ma, Organizational Psychology

Graduate studies focused on understanding key organizational frameworks and how they inform organizational practices in the workplace.

Bachelor Of Science - Bs, Psychology

Activities and Societies: Deans List, ROTC