Michael Russum Email & Phone Number
@bhengagement.com
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Who is Michael Russum? Overview
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Michael Russum is listed as Quality Assurance Outsourcing Supervisor at Blackhawk Engagement Solutions, a company with 143 employees, based in Haltom City, Texas, United States. AeroLeads shows a work email signal at bhengagement.com and a matched LinkedIn profile for Michael Russum.
Michael Russum previously worked as Outsourcing Quality Assurance Supervisor at Blackhawk Engagement Solutions. Michael Russum studied at Mesquite High School.
Email format at Blackhawk Engagement Solutions
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AeroLeads found 1 current-domain work email signal for Michael Russum. Compare company email patterns before reaching out.
About Michael Russum
Specialties: Creating Quality Assurance teams for outsource partners through positive re-enforcement & continuing education.
Listed skills include Quality Assurance, Training, Process Improvement, Vendor Management, and 12 others.
Michael Russum's current company
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Michael Russum work experience
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Outsourcing Quality Assurance SupervisorRewards-based incentives company, primarily processing and fulfilling rebate submissions, fulfilling incentive programs and servicing prepaid cards.Outsource Quality Assurance SupervisorReport to the Director of Operations and senior management. Supervise the quality programs for internal operations processes and global processing partners.Assess, design, implement operational and quality assurance processes across multiple LOBs & partnerships.Maintain quality assurance, compliance reporting for Data Entry, Scanning, E-Sorting, Resubmissions, QAR Processes, New Hire Certification & Product creation.Collaborate with Technology, Account Management, Finance, & Operations staff on systemand process improvements. Manage multiple fast track projects, bringing them to completion on time and withinbudget.Resolve operational processes & client driven concerns related to quality assurance.Calibration and training calls with each of the outsource partners weekly and as neededusing multiple virtual platforms.SIGNIFICANT ACHIEVEMENTS:Green Belt Six Sigma Certified. Provided training and quality assurance processes for outsourcers in the US, China, Fiji, Philippines, India, Dominican Republic, Jamaica, Guatemala, San Salvador, Mexico, Canada, United Kingdom & Guyana enabling them to provide data entry, auditing, & back office services to achieve defined standards. Analyze data to provide feedback, implement training & other quality assurance processes for data entry, scanning , quality assurance auditors and back office support teams.Implement, supervise independent 3rd Party auditing & re-auditing processes to ensure integrity of reported data from outsource partners.Managed Knowledge application content and developed content as needed to assistoutsource partners to perform to quality standards.Product manager for application containing auditing platforms across portfolio of processes. Create and manage internal & external fraud review processes.
Colleagues at Blackhawk Engagement Solutions
Other employees you can reach at hawkincentives.com. View company contacts for 143 employees →
Gavin Tansley
Colleague at Blackhawk Engagement SolutionsWest Midlands, England, United Kingdom, United Kingdom
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Chelsea Bishop
Colleague at Blackhawk Engagement SolutionsContact Info, United States
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Nicole Gibbs
Colleague at Blackhawk Engagement SolutionsRoanoke, Texas, United States, United States
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Jessica Barner
Colleague at Blackhawk Engagement SolutionsArnold, Missouri, United States, United States
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Rhonda Maddison
Colleague at Blackhawk Engagement SolutionsJefferson County, Missouri, United States, United States
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Jennifer Johnson
Colleague at Blackhawk Engagement SolutionsGreater Minneapolis-St. Paul Area, United States
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Rogerio Saddy
Colleague at Blackhawk Engagement SolutionsDallas-Fort Worth Metroplex, United States
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Elizabeth O'Donovan
Colleague at Blackhawk Engagement SolutionsGreater St. Louis, United States
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Carlos Lopez
Colleague at Blackhawk Engagement SolutionsDallas-Fort Worth Metroplex, United States
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Kenyada Jefferson
Colleague at Blackhawk Engagement SolutionsPlano, Texas, United States, United States
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Michael Russum education
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Mesquite High School
Frequently asked questions about Michael Russum
Quick answers generated from the profile data available on this page.
What company does Michael Russum work for?
Michael Russum works for Blackhawk Engagement Solutions.
What is Michael Russum's role at Blackhawk Engagement Solutions?
Michael Russum is listed as Quality Assurance Outsourcing Supervisor at Blackhawk Engagement Solutions.
What is Michael Russum's email address?
AeroLeads has found 1 work email signal at @bhengagement.com for Michael Russum at Blackhawk Engagement Solutions.
Where is Michael Russum based?
Michael Russum is based in Haltom City, Texas, United States while working with Blackhawk Engagement Solutions.
What companies has Michael Russum worked for?
Michael Russum has worked for Blackhawk Engagement Solutions.
Who are Michael Russum's colleagues at Blackhawk Engagement Solutions?
Michael Russum's colleagues at Blackhawk Engagement Solutions include Gavin Tansley, Chelsea Bishop, Nicole Gibbs, Jessica Barner, and Rhonda Maddison.
How can I contact Michael Russum?
You can use AeroLeads to view verified contact signals for Michael Russum at Blackhawk Engagement Solutions, including work email, phone, and LinkedIn data when available.
What schools did Michael Russum attend?
Michael Russum studied at Mesquite High School.
What skills is Michael Russum known for?
Michael Russum is listed with skills including Quality Assurance, Training, Process Improvement, Vendor Management, Time Management, Account Management, Call Centers, and Business Process.
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