I am a seasoned investigator and care coordinator with 10+ years of investigative leadership and relationship development experience in the medical and youth services sectors. Recognized for demonstrating a natural aptitude for analyzing and documenting various types of reports and records, as well as for quickly and safely responding to emergency situations, I have a verifiable history of contributing directly to patient and client wellbeing throughout my career. As such, I have consistently exceeded performance goals, and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include improving patient/client outcomes by gathering pertinent information and by facilitating healthy channels of communication. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, patient/client relations, as well as criminal justice acumen, research analysis, project development, and resource management to support efficiency and maximum returns. Currently, I am the Head of Patient Care at a Healthcare Clinic in the Greater Orlando area. Under my leadership, I provide continuous quality care by openly coordinating with other internal departments. I also determine and implement corrective actions to adequately respond to patient feedback. In addition, I liaise with senior leadership and patient care team members to ensure that the company and its staff are providing optimal care.Colleagues describe me as a progressive, driven, down-to-earth, analytical, and relational expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.