Michael White Email & Phone Number

Promoting tourism around potential and actual World Heritage archaeological sites, museums and colonial houses, in the most diverse and interesting country in the world.Recommended since 1989 in the best international guide books for accommodation, tours, guides and information in English, Spanish, French, German and Italian. Also in the credits for contributions to such publications, listed in 'guides & books' on 'Trujillo Peru' website below.• 1987 to date: Visited the Tourism sites of Peru & South America, continuously attending congresses, lectures, new discoveries and museum exhibitions.• 1989 to date: Promoted, organised transport, designed, sold and conducted guided tours of World Heritage, sites & museums around Colonial Trujillo & North Peru. • 1989 to date: Guided 300 local, national and international tourists per month in their languages. • In addition, guided all of the major overland companies' groups.• 1989 to date: Recommended for tours and hotel operations in, and contributor to, the best international guide books.• 1999 to date: Instigated the first tourism websites in Trujillo, north Peru and North East Tourism Circuit (CTN).• 2000 to date: Co-proprietor of the Casa de Clara Hotel and Tours in Trujillo Peru, participating in courses in quality control on sustainable tourism services. • Prepared & maintained Hotel Procedures Manual, customer reservations systems, accounting records, performed & supervised reception, housekeeping & catering duties.• Lodged over 200 guests per month.

Solihull, England, United Kingdom

Creation Finance (Formerly LaSer) https://www.creation.co.uk/Personal FinanceEmployee of the month - May 2013

Joined the world's largest tourism and leisure group to consolidate marketing, information technology, reservations and customer service training and experience.Short term contract with view to combine accountancy, sales, marketing, tourism and information technology opportunities.Objectives and responsibilities:Obtain full induction, further ongoing training, career prospects and usual benefits of the world's largest tourism and leisure enterprise.Provide a professional, efficient and quality telephone support service to customers whilst on holiday.Deliver sales through service ethos and drive revenue generation across the TUI group.Work as a team around the clock to provide support to customers once they arrive overseas.Provide the functions of a ‘rep’ over the phone within our busy and bustling call centre, dealing with any customer queries.Extremely varied role incorporated selling excursions, resolving problems and queries, providing local information and help, using customer relationship management logs.Provide the expected excellent customer service, passion and enthusiasm for the role.Apply overseas experience and sound professional knowledge from overseas resorts, travel agents, tour operators and customer service background.Improve skills and ability to deliver sales and quality results.Handle conflict and complex situations.Optimise language skills.Show flexibility with shift patterns.

General accountancy practice included work allocation, scheduling and supervision, input of bank, purchases, sales and nominal data to accounts, preparation and audit of group, company, branch, partnership, management, statutory and consolidated accounts, tax planning, computation, returns and accounts, budgeting and cash flows, statutory work, forensics, management letters and strategic reports for international and UK companies, groups, partnerships and individuals.Clients included national safety & rescue organisation, engineering groups, designer clothes franchises, recruitment groups, hotel associations. Horwaths was President of the World Tourism Organisation around this time.Supervised the training of audit staff in Melbourne and Sydney.The practice became part of Grant Thornton and later, Fordham Business Advisors.

Melbourne, Australia

Took the opportunity to complete 2 year PNG contract in Melbourne's Rialto and Box Hill offices.General accountancy practice included work allocation, scheduling and supervision, preparation and audit of group, company, management, statutory and consolidated accounts, tax planning, computation, returns and accounts, budgeting and cash flows, statutory work, management letters and strategic reports for international and local companies and groups.Clients included engineering groups subsidiary companies.

Papua New Guinea

Supervised in Mount Hagen, Port Moresby and acted as Relief Manager in principal cities of PNG.General accountancy practice included work allocation, scheduling and supervision, input of bank, purchases, sales and nominal data to accounts, preparation and audit of group, company, branch, partnership, management, statutory and consolidated accounts, tax planning, computation, returns and accounts, budgeting and cash flows, statutory work, forensics, management letters and strategic reports for international and UK companies, groups, partnerships and individuals.Clients included banks, regional government groups, property companies, agricultural producers, helicopter transport, vehicles, spares and repairs, fuel stations, wholesale and retail sales outlets including food and clothes supermarkets.Learned 'Tok Pisin', the national language fluently.Represented Mount Hagen in the National Soccer Championship in Lae in 1987.With Mount Hagen won the Highlands Soccer Championship in Mount Hagen in 1987.

Returned to UK for Continuing Professional Education, including updates on UK accountancy, audit, tax procedures and information technology.General accountancy practice included work allocation, scheduling and supervision, preparation and audit of group, company, branch, partnership, management, statutory and consolidated accounts, tax planning, computation, returns and accounts, budgeting and cash flows, management letters and strategic reports for international and UK subsidiary companies, groups, partnerships and individuals.Clients included quoted international groups, public and private companies in technology, property, construction, automotive, engineering and manufacturing industries.Achieved the wide range of training, experience, disciplines and proficiency expected at what was the world's largest employer in the accountancy profession.Applied updated skills to obtain position in Papua New Guinea.Represented firm at cricket and soccer.

Included induction to company procedures.General accountancy practice included work allocation, scheduling and supervision, preparation and audit of group, company, branch, partnership, management, statutory and consolidated accounts, tax planning, computation, returns and accounts, budgeting and cash flows, management letters and strategic reports for international and UK subsidiary companies, groups, partnerships and individuals.Clients included para-statal group subsidiaries, international groups, private companies, property companies, steel stockholders, metalworkers, engineering companies, railways, road transport, agricultural, pharmaceutical and manufacturing industries, banks, charitable organisations and professional partnerships.Achieved the wide range of training, experience, disciplines and proficiency expected at what was the world's largest employer in the accountancy profession.Worked and shared in their culture & tourism.Member of Lusaka Club, Lusaka Municipal Sports Club and Lusaka Golf Club.Played representative soccer and cricket in the National Stadium.Played soccer with Africans, cricket with Indians and Sri Lankans, socialising with them and volunteers from CUSO, Norad, France, Outward Bound, Portugal, SIDA, UK VSO, USAID and Ex-Yugoslavia.

General accountancy practice included work allocation, scheduling and supervision, input of bank, purchases, sales and nominal data to accounts, preparation and audit of group, company, branch, partnership, management, statutory and consolidated accounts, tax planning, computation, returns and accounts, budgeting and cash flows, registration work, forensics, management letters and strategic reports for UK companies, groups, partnerships and individuals.Clients included property companies, housing associations, steel stockholders, metalworkers, heavy, medium and light engineering, especially motor vehicle manufacturers and dealers, spares and repairs, electrical suppliers, chemicals and paints, road transport, freight forwarders, audio visual, language schools, safety equipment, security suppliers, vending machine supply and maintenance, auctioneers, graphic designers and solicitors.Experienced a wider range of smaller clients to obtain accountancy and taxation qualifications.

Share registration department provided early telephone and customer service experience with brokers and public.General accountancy practice included work allocation, scheduling and supervision, input of bank, purchases, sales and nominal data to accounts, preparation and audit of group, company, branch, partnership, management, statutory and consolidated accounts, tax planning, computation, returns and accounts, budgeting and cash flows, registration work, forensics, management letters and strategic reports for international and UK companies, groups, partnerships and individuals.Clients included property companies, housing associations, steel stockholders, metalworkers, heavy, medium and light engineering, especially motor vehicle manufacturers and dealers, spares and repairs, electrical suppliers, chemicals and paints, road transport, freight forwarders, audio visual, language schools and solicitors.Achieved the wide range of training, experience, disciplines and confidence expected at what was the largest employer in the UK accountancy profession.Represented firm at cricket and soccer, playing also for Wilmot Breeden.Grant Thornton UK LLP is the successor firm to Thornton Baker of the UK and Alexander Grant of the USA

Spanish C2, French Bi & B2, Portuguese Grade A Gcse

2010 Completed a Masters level Diploma in Spanish as a Foreign Language (DELE Superior C2) through the Cervantes Institute London &.

Bachelors Degrees In Social Sciences (1995-1999) And Tourism (2008), Social Sciences: Tourism

Activities and Societies: Practice included guiding at the National Institute of Culture exhibits on the Priestesses of San Jose de Moro.

Atii, Taxation

Awaiting readmission after period overseas.

Aca, Accountancy

I was also a member of the Institute of Chartered Accountants in Australia during 1988. Membership expired after I left Australia.

Education record

7 GCE 'O' & 3 GCE 'A' levels

Education record

5 out of 11 boys went on to King Edward VI Camp Hill.

Education record

Studied Italian to level B2 in 2014, Russian to B2 in 2015 and Polish to A1 in 2016.

Education record

Education record