Michael Ryan Email & Phone Number

Lutz, Fl, Us

Miami, Florida, United States

Largo, Florida, United States

Clearwater, Fl

• Manage all phases of the software development lifecycle (SDLC) for multiple custom solutions to bridge communication gaps between Taleo, PeopleSoft, and Reporting using SQL Server and VBA • Developed an application for a new Phone Hiring business unit of over 200 agents, which now hires over 80,000 hourly applicants over the phone over a 5 month period• Developed an application that uses a complex algorithm to reconcile what Taleo job requisitions need to be posted or unposted based on open PeopleSoft requisitions • Manage small to large scale employment projects with a high attention to detail and organization• Direct report experience with cross-platform teams of systems specialist, programmers, & offshore support colleagues• Work with various business partners to develop strategies and processes to drive new Talent Acquisition initiatives • Build dynamic reporting using Business Intelligence, pivot tables, macros, and SQL reporting• Streamline and innovate employment processes to create great efficiencies, optimize the user experience, and reduce operating costs• Liaison between senior management, outside business partners, and technical teams• Develop business solutions between Store HR and Employment teams with the development of SharePoint portal sites using custom user forms, lists, web parts, and workflows • Active member of the Macy’s HR Portal Advisory Panel, which is involved in the planning of each SharePoint version rollout (SP 2007->2010->2013->2016)• Setup and training of a new Phone Hiring call center in Los Angeles, CA

Clearwater, Fl

• Development of a Sharepoint portal for tracking applicants through the Phone Hiring process which utilized Sharepoint 2010, Infopath forms, and Sharepoint Designer workflows• Analyzing data to look for any opportunities for improvements and increase efficiency. • Creating reporting statistics on a daily, weekly, monthly, and Ad Hoc basis using Excel PivotTables. • Restricting access and views based on group permissions.• Maintaining Verint’s Impact360 Quality Monitoring program, which recorded calls and evaluations.• Development of multiple SharePoint sites that is used by Store HR departments to request job postings to be added or removed from macysjobs.com and bloomingdalesjobs.com (Taleo).• Project Manager for other department enhancements and innovations such a successful Robo-Dialer Campaigns, HR Advertising Tracker, Systems Issues Ticketing Tracker, and other miscellaneous projects.

Clearwater, Fl

Responsibilities included design, development, and maintenance of multiple intranet web sites, PC software, and PC hardware support for 150+ employees in the HR Services Training Department of Macy's Credit and Customer Service.Projects include a conversion of multiple web sites into one collective SharePoint Portal Site. Other long term projects included multiple major enhancements to department proprietary software and databases.

Clearwater, Fl

Call Center Support for Macy's HR Services. Job duties included intake of PTO requests, Commission Adjustments, Employee record maintenance in PeopleSoft, Process Termination requests, and other various HR related requests.

As, Web Site Design And Management

Mass Communications