Michael Kennedy Email & Phone Number

Scottsdale, Az, Us

Tempe, Arizona, United States

• Works with Senior Management to create Process Improvement strategies for various departments.• Leads meetings to develop improvement implementations.• Manages multiple projects within different departments.• Coordinates improvement projects from creation to implementation and monitoring.• Currently working towards a Black Belt in Lean Six Sigma

Tempe, Arizona, United States

• Rotated through company departments to gain wholistic knowledge of mortgage servicing• Presented quarterly to Executives on identified areas of opportunity using innovative solutions• Developed technological process improvements that increase homeowner notification options• Led data collection efforts to effectively identify the accuracy of transfer shock reporting• Facilitated monthly leadership development meetings with Executives for myself and the team• Lean Six Sigma Green Belt Certified

Scottsdale, Arizona, United States

• Collected data on hiring managers within the Healthcare industry to increase client acquisition• Cleaned and updated information within an Exelare database of over 800,000 individuals• Marked duplicate data entries for deletion• Worked closely with recruiting managers to contact potential candidates• Became the first intern to continue working with TTF as a remote part-time employee

Scottsdale

• Achieved second place nationwide for selling the most theater memberships• Provided information to guest inquiries and concerns • Maintained a welcoming environment for guest first impressions• Sold tickets, assisted in running food, cleaning theaters, and maintaining guest areas

Scottsdale Arizona

• Supervised a team of 3-10 Team Members in box office, concessions, and usher• Led teams in cleaning and prepping 15-35 theaters per shift• Made and sold concessions for 500-1500 guests• Managed guest concerns and inquiries• Increased concession sales by suggestive selling• Consistently earned star performance awards for excellence